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Service Knowledge Quiz

Total questions: 39

Worksheet time: 2hrs 37mins

Name
Class
Date
1.

Which ice cream flavor do we use for cheesecake?

a)

Vanilla

b)

Mixed berries

c)

Strawberry

2.

What is the difference between banana strawberry cocktail and smoothie?

4 lines
3.

Did we put water inside the sahlab?

a)

Yes

b)

No

4.

What type of allergy is a customer most likely to be affected by when drinking a Frappuccino?

a)

Dairy allergy

b)

Nut allergy

c)

Soy allergy

d)

All of the above

5.

What are the similar ingredients between Tahiti and choco vanilla bliss?

4 lines
6.

What are the ingredients for strawberries daiquiri? Name 3 ingredients.

4 lines
7.

What is the aromatic ingredient added to Lemonade Blossom Fritz?

a)

Rose water

b)

Wild mint

c)

Orange blossom

d)

Rose blossom

8.

What are the ingredients for clean green Detox?

4 lines
9.

Name the 4 pillars of our service philosophy?

4 lines
10.

What are the steps we do to deal with guest complaints?

4 lines
11.

List 4 general etiquette in our restaurant?

4 lines
12.

Name the 4 pillars of our menu knowledge?

4 lines
13.

List the 8 steps sequence of service?

4 lines
14.

Name 2 vegan soups in our menu?

4 lines
15.

Did you recommend mango avocado salad for someone who is allergic to nuts?

a)

Yes

b)

No

16.

What is the type of cheese we use in eggplant mosakaa?

4 lines
17.

Does shakshuka contain fresh thyme?

a)

Yes

b)

No

18.

How many rolls items do we have in the hot mezza?

4 lines
19.

What is the side sauce for fried calamari?

4 lines
20.

What is the type of chili we use in kebab orfali?

4 lines
21.

Grilled jumbo shrimps come with?

4 lines
22.

What is the kind of toasted nuts we add to fish sayadiyah?

4 lines
23.

What are the ingredients inside the chicken burger?

4 lines
24.

How many grilled sandwiches do we have for the little ones category?

4 lines
25.

How many types of cheese are inside kaak mixed cheese and what are they?

4 lines
26.

Which kind of manakesh is considered vegan?

4 lines
27.

What kind of cheese do we use in all saroukh?

4 lines
28.

What are the vegetables inside the vegetarian pizza?

4 lines
29.

Do we consider a fondant chocolate halawa as Minaret Beirut specialty?

a)

Yes

b)

No

30.

Can the guest order lotus um ali without creamy lotus?

a)

Yes

b)

No

31.

What type of molasses do we use with tahina in the breakfast tray?

4 lines
32.

How many pieces are inside the mosakhan roll?

4 lines
33.

What type of pasta do we use in the tuna pasta salad?

4 lines
34.

How many pieces are inside the makdous plate?

4 lines
35.

What are the items inside the mix plate?

4 lines
36.

What is the name of kafta w karaz sauce?

4 lines
37.

How many types of kabab do we have? And list them.

4 lines
38.

How many grilled spicy sandwiches do we have? List them.

4 lines
39.

What is the most expensive item in the menu?

4 lines