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HRM FINAL

Total questions: 65

Worksheet time: 1hrs 4mins

Name
Class
Date
1.

Support function that designs and implements company policies for managing employees:

a)

Work Design

b)

HR manager

c)

HR department

d)

Organizational culture

2.

Human resource management is

a)

Supervising, monitoring, controlling, and disciplining employees in order to achieve organizational goals efficiently and effectively.

b)

The designing of organizational systems to ensure that human talent is used effectively and efficiently to accomplish organizational goals.

c)

The efficient and effective use and coordination of human capital to ensure the profitability and long-term sustainability of the organization.

d)

The design of the interface between the human capital of the firm and its technological and financial capital in order to efficiently and effectively reach organizational goals..

3.

Which is not one of the major challenges currently facing HR managers?

a)

Motivating employees without pay raises and promotions

b)

Changing federal, state and local legal requirements

c)

Replacing “baby boomers” as they exit the workplace

d)

Adjusting benefit programs due to increasing costs

4.
Which of the following is NOT a place where a job advertisement would be found?
a)
Noticeboard
b)
billboard
c)
Company website
d)
Poster
5.
What is recruitment?
a)
The way a business finds new staff
b)
Those who have an interest in the business
c)
It is another term for vacancy
d)
Customer service best practice is carried out using this method.
6.
Roda owns a pizzeria. In addition to the workers' salary, there are additional hidden costs. Which of the following would NOT be a hidden cost in her business?
a)
Recruitment cost
b)
Work clothing
c)
Health insurance
d)
Visa
7.

OSHA stand for which of the following?

a)

Occupational Safety and Help Administration

b)

Occupational Security and Health Administration

c)

Occupational Security and Help Administration

d)

Occupational Safety and Health Administration

8.

Which of the following is the purpose for practicing safety drills in a healthcare setting?

a)

To know what to do in case of an emergency

b)

To get exercise at work

c)

To learn where everything is located in a healthcare facility

d)

To incorporate team building exercises

9.

Which of the following does NOT require a contract in writing?

a)

Real Estate

b)

Goods over $500

c)

Goods under $200

d)

Actions taking longer than one year

10.

What is the OSHA?

a)

Federal agency overseeing most employment discrimination laws

b)

Federal agency regulating and investigating workplace incidents

c)

A group formed by employees to negotiate with the employer

d)

A group formed by employers to negotiate with employees

11.

What is the EEOC?

a)

Federal agency overseeing most employment discrimination law

b)

Federal agency regulating and investigating workplace incidents

c)

A group formed by employees to negotiate with the employer

d)

A group formed by employers to negotiate with employees

12.

What is a union?

a)

Federal agency overseeing most employment discrimination law

b)

Federal agency regulating and investigating workplace incidents

c)

A group formed by employees to negotiate with the employer

d)

A group formed by employers to negotiate with employees

13.

A product sale is considered a contract.

a)

True

b)

False

14.

Which of the following is a group formed by employees to negotiate with employers?

a)

Collective bargainers

b)

Union

c)

Task force

d)

Agents

15.

The Equal Pay Act focuses on the discrimination of wages based on which of the following?

a)

Gender

b)

Age

c)

Race

d)

Disability

16.

Which of the following are laws which protect workers?

a)

Employment Laws

b)

Health Insurance Laws

c)

Financial Laws

d)

Wage Laws

17.

Mandeep is a transgender woman and works in telesales. Her colleague, Desmond, has been making digs to other colleagues that "Nobody will ever buy products from a cross-dresser". What statute can Mandeep rely on for a successful claim?

a)

Equality Act 2010

b)

Health and Safety at Work Act 1974

c)

Discrimination Act 1999

d)

Gender Recognition Act 2004

18.

What age group does the Age Discrimination Act protect from job discrimination?

a)

30 or older

b)

40 or older

c)

50 or older

d)

60 or older

19.

What is a requirement for public places under the Americans with Disabilities Act?

a)

Provide free parking

b)

Offer free services

c)

Have handicap accommodations

d)

Provide free meals

20.

How long can an employee take off with the FMLA?

a)

1 month

b)

3 months

c)

6 weeks

d)

12 weeks

21.

How long should a résumé for a high school student be?

a)

One half of a page

b)

One page

c)

Two pages

d)

Two – three pages

22.

When do you need a résumé?

a)

To create a professional email account

b)

To receive unemployment benefits

c)

To get into college

d)

To get a job interview

23.

Someone who has been recruited is a …

a)

headhunter

b)

recruit

c)

employer

d)

interviewee

24.

If a person accepts the job offer, we ... him.

a)

assess

b)

check

c)

hire

d)

interview

25.

Which of the following is the term for using friends and associates as business

contacts?

a)

Advertising

b)

Personal selling

c)

Targeting

d)

Networking

26.

A(n) __________ serves as a “snap shot” of the position the employee will be

filling.

a)

Needs assessment

b)

Recruitment policy

c)

Job description

d)

Employment agency

27.

What is personal Information?

a)

Abilities that help someone perform or excel at a certain job.

b)

A list of places someone has worked at and gained job skill experience at.

c)

Information consisting of your name, address, phone number and email address.

28.

Someone that serves as the point of contact for employers seeking to verify or ask questions about a potential employee's background or skills is a....

a)

Letter of Reccommendation

b)

Personal Information

c)

Reference

29.

A typed summary of personal, educational, and professional qualifications and experience, that is prepared by an applicant for an interview is a....

a)

Resume

b)

Professional

c)

Work History

30.

Education is...

a)

A list of school/places attended and degrees/certificates earned.

b)

A list of places someone has worked at and gained job skill experience at.

c)

Information consisting of your name, address, phone number and email address.

31.

A Letter of Recommendation is...

a)

Abilities that help someone perform or excel at a certain job.

b)

A letter written by a supervisor that has evaluated your skills, work habits, and achievements, and is recommending you for a job you are applying for

c)

Information consisting of your name, address, phone number and email address.

32.

Work History is...

a)

A list of places someone has worked at and gained job skill experience at.

b)

A list of school/places attended and degrees/certificates earned

c)

Abilities that help someone perform or excel at a certain job.

33.

Match the following examples with the correct terms.

a)

Education

1.

Ellison High School

b)

Work History

2.

McDonald's cashier

c)

Job Skills

3.

Organization skills

d)

Personal Info

4.

Name, Street address, phone number

e)

Reference

5.

Mrs. Pliler

34.

According to his ​ (a)   , he worked at 3 different grocery stores.

Choose from the below words
work history
job skills
education
35.

I am going to list the degree I earned at college under ​ (a)   .

Choose from the below words
education
letter of recommendation
references
36.

My address is part of my ​ (a)   .

Choose from the below words
personal information
work history
education
37.

I usually list my teacher, boss, and coworker as my ​ (a)   .

Choose from the below words
references
personal info
job skills
38.

"Safely operates a power tool by following directions and safety procedures" is considered

a)

Impossible

b)

A "HARD" skill

c)

A "SOFT" skill

d)

Not necessary

39.

Creating various documents using MICROSOFT OFFICE, knowledge of GOOGLE docs, typing fast are considered

a)

SOFT skills

b)

HARD skills

40.

When writing your resume or preparing for a job interview, one should ____

a)

embellish their skills and abilities

b)

research a company's mission statement, vision and values

41.

What is a resume?

a)

a summary of accomplishments, skills, and work experience

b)

a job application

c)

a typewritten professional communication document

d)

a document created by a person to help them with their job search

42.

A well written resume should be professional. In this context, what does professional mean?

a)

free of errors

b)

appropriate for the intended audience

c)

well thought out and organized

d)

funny and fancy

43.

Which of the following is an acceptable email address to put on a resume?

44.

What are the 3 important elements of a well written resume?

a)

sloppy, rambling, exaggerated

b)

inappropriate, wordy, misleading

c)

amateurish, verbose, spurious

d)

professional, concise, honest

45.

You should always include your GPA

a)

True

b)

False

46.

Click all that can be included in the Education section of your resume.

a)

Elementary School

b)

High School

c)

College

d)

Middle School

47.

Which sections should you have in your resume?

a)

Header

b)

Education

c)

Work Experience

d)

Skills

e)

All of the above

48.

Which font size should you use when writing your resume?

a)

14

b)

20

c)

12

49.

True or False: You should not use fancy font when writing a resume.

a)

True

b)

False

50.

When you enter in your work experience in your resume, in which order to you list your work experiences?

a)

Start with your least recent and work your way forwards

b)

Start with your most recent and work your way backwards.

c)

It doesn't matter which order you list your work experiences.

51.

What should you specify in the objective section of your resume?

a)

The type of position you are seeking

b)

Your favorite hobbies

c)

The names of your previous employers

d)

Your salary expectations

52.

Which experience is typically unpaid and involves helping others?

a)

Internships

b)

Volunteer experience

c)

Full-time work

d)

Part-time work

53.

What is an example of a paid experience?

a)

Extracurricular activities

b)

Volunteer experience

c)

Full-time work

d)

Watching movies

54.

Which experience is typically associated with school clubs or sports?

a)

Internships

b)

Extracurricular activities

c)

Full-time work

d)

Summer jobs

55.

Which of the following experiences can be both paid and unpaid?

a)

Full-time work

b)

Part-time work

c)

Internships

d)

Watching TV

56.

Which experience is often pursued to explore personal interests?

a)

Full-time work

b)

Extracurricular activities

c)

Internships

d)

Part-time work

57.

False statements given to injure or defame a person's character

a)

slander

b)

gossip

c)

praise

d)

labels

58.

Voice messages

a)

non verbal

b)

body language

c)

posture

d)

verbal

59.

Laws regulating the use of specific expressions or ideas except by the person or company who generated the idea

a)

Lab Rules

b)

COPYRIGHT laws

c)

SGMS procedures

d)

Classroom Rules

60.

Space allowed between two or more people

a)

personal space

b)

backspace

c)

double space

d)

single space

61.

Personality trait causing people to express their opinions without offending others

a)

aggressive

b)

passive-aggressive

c)

assertive

d)

peaceful-assertive

62.

Unauthorized use of information

a)

plagiarism

b)

unique work

c)

original work

d)

cited work

63.

Refers to differences in terms of age, generation, race, class , gender, culture, and education

a)

Diversity

b)

Ethics

c)

Communication

d)

Skills

64.

moral rules and values governing the conduct of a person or group

a)

contract

b)

mores

c)

laws

d)

ethics

65.

person who organizes, operates and assumes the risk for a business venture; person who starts their own business

a)

wildcatter

b)

employee

c)

entrepreneur

d)

Shark