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WorksheetsQatar Airways
Total questions: 25
Worksheet time: 5mins
What is the maximum weight allowed for this material?
3.0Kgs
4.0Lbs
5.5Lbs
2.5Kgs
While boarding a flight, Ameesha encounters an error message on the boarding scanner. How should Ameesha resolve this issue?
Ignoring the error.
Verifying all information relevant to passenger and flight including seats.
QR Staff
Supervisor/Gate Lead
Tarmac Delay
Tarmac Delay allows up to 3 hours to deplane the passengers
Tarmac Delay allows allowed as long has they have the fuel required.
Tarmac delay are legal.
4 hours.
Shajada is starting his shift at the airport and needs to know when wearing a safety vest is mandatory PPE. At which locations should Shajada make sure to wear his safety vest?
At check in.
At Gate
Onboard
On AOA
Seating issues can cause unmanifested passengers?
Yes
No
Which of the following could result in a passenger being unmanifested?
Incorrect seat assignment
Early check-in
Frequent flyer status
Online booking
Chelsea is planning to book a flight with Qatar Airways and wants to earn frequent flyer miles through a global airline alliance. Which global alliance should Chelsea make sure his membership is with to earn miles on Qatar Airways flights?
Star Alliance
One World
Skywards
Kris Flyer
Sue is planning a trip with a layover in Qatar and wants to book a Discover Qatar Stopover hotel. What is the minimum transit time his layover must be in order for her to be eligible to book the hotel?
24
18
12
6
What should be checked first if a passenger is missing from the manifest during boarding?
In-flight meal preference
Flight duration
Weather conditions
Seat assignment accuracy
T in GREATER stands for...?
Trainer
Task
Talk
Thank
Terrible
Who should you contact if you encounter a persistent boarding scanner malfunction?
Security Staff
Cabin Crew
Passenger
Supervisor/Gate Lead
What does the 'E' in GREATER stand for?
Enhance
Exceed Expectations
Explain
Evaluate
Exit
What could cause a passenger to be unmanifested during boarding?
Incorrect seat assignment
Valid boarding pass
On-time arrival
Proper documentation
Which of the following is NOT a reason for a passenger to be unmanifested?
Valid travel documents
Boarding pass not scanned
System error during check-in
Incorrect seat assignment
What does the 'R' in GREATER stand for?
Run
Review
Risk
Rescue
Resolve
What should a gate agent do if a passenger's name does not appear on the boarding manifest?
Allow the passenger to board without checking
Send the passenger to security
Ignore the issue
Verify the passenger's check-in and seat assignment
Which organization is Qatar Airways a member of?
SkyTeam
One World
Star Alliance
Emirates Group
PPE stands for...???
Portable Protective Equipment.
Previous Protective Equipment
Professional Protective Equipment
Personal Protective Equipment
Who is responsible for resolving seating discrepancies that may lead to unmanifested passengers?
Cabin Crew
Security Staff
Gate Agent
Passenger
Which of the following actions can help prevent a passenger from being unmanifested?
Allowing passengers to board without documentation
Skipping the check-in process
Ignoring seat assignments
Ensuring the boarding pass is scanned
Which step is essential to ensure all passengers are properly manifested before departure?
Allowing last-minute seat changes without updates
Skipping the manifest review
Relying solely on verbal confirmation
Double-checking scanned boarding passes
Red bags can be fixed by........
Offload the Bag if not cleared.
Which of the following is a correct step to resolve a seating discrepancy during boarding?
Ignore the issue and continue boarding
Consult the manifest and update seat assignments as needed
Allow the passenger to choose any seat
Send the passenger to baggage claim
DNB
If not enough volunteers some passengers may be denied.
Passengers get upgraded+hotels on next flight.
Vouchers can be redeemed for gift cards
Compensation wont be paid if rerouted on another airline and passenger get to destination before actual arrival time.
What is the primary purpose of scanning a boarding pass at the gate?
To check the passenger's meal preference
To ensure the passenger is added to the flight manifest
To verify the passenger's luggage weight
To assign a new seat automatically
