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Communication Quiz 1

Total questions: 37

Worksheet time: 19mins

Name
Class
Date
1.

A Building Control Officer is employed by?

a)

An architect

b)

The customer

c)

The local authority

d)

The site manager

2.

Which one of the following people normally obtains quotations from suppliers?

a)

Architect

b)

Procurement Officer

c)

Clerk of Works

d)

Estimator

3.

The BSE sector covers plumbing, heating and ventilating, refrigeration, air conditioning and?

a)

Scaffolding

b)

Demolition

c)

Electro-technical

d)

Public utilities

4.

Who is responsible for designing construction components such as load bearing beams?

a)

Quantity Surveyor

b)

Building Control Officer

c)

Clerk of Works

d)

Structural Engineer

5.

On a building site, who is normally responsible for dry-lining work?

a)

Bricklayer

b)

Plasterer

c)

Painter and decorator

d)

Joiner

6.

On a building site, who is most likely to be responsible for fixing skirting boards?

a)

Plasterer

b)

Joiner

c)

Painter and decorator

d)

Bricklayer

7.

In the construction industry, the majority of businesses employ?

a)

Between 1 and 13 operatives

b)

Between 14 and 24 operatives

c)

Between 25 and 49 operatives

d)

Over 50 operatives

8.

A private limited plumbing company is run by?

a)

Its shareholders

b)

The board of directors

c)

A partner

d)

The foreman plumber

9.

In a 'sole trader' type of business, who is most likely to prepare job quotations for customers?

a)

Estimator

b)

Quantity Surveyor

c)

Business owner

d)

Accountant

10.

A business that can trade its shares on the stock market is known as?

a)

Sole trader

b)

PLC

c)

A limited company

d)

An SME

11.

Conflict on-site between fellow workers is most likely to result in?

a)

A reduced level of accidents

b)

A reduction in work output

c)

An increase in work output

d)

An increase in wages paid

12.

Which organisation is the Sector Skills Council for the building services engineering sector?

a)

EU Skills

b)

COGENT

c)

SummitSkills

d)

ConstructionSkills

13.

One of the main principles of good working relationships among site workers is?

a)

Regular refreshment breaks

b)

Effective communication

c)

Membership in a professional body

d)

Stringent staff management

14.

The main advantage of using an email rather than a written letter is that an email is?

a)

A quicker form of communication

b)

A more formal method of communication

c)

Less likely to be understood

d)

Not limited to the number of words used

15.

Effective verbal communication is based on two key factors, listening and?

a)

Speaking

b)

Sighing

c)

Hearing

d)

Doing

16.

What organisation provides information about potential conflicts in employment matters?

a)

CIPHE

b)

ACAS

c)

CSCS

d)

BPEC

17.

An apprentice plumber is unable to carry out a job as instructed. What should his action be?

a)

Find an alternative method to get the job done

b)

Contact the architect and ask for the drawing to be amended

c)

Report the matter to their supervisor or manager

d)

Carry out the job and ask for a variation order

18.

What is the main function of the clerk of works on site?

a)

To coordinate the different trades

b)

Assure the quality of workmanship on behalf of the architect

c)

To check health and safety standards are legal

d)

To maintain the project within budgetary constraints

19.

Which one of the following would be employed by the main contractor on site?

a)

Subcontractor

b)

Building control officer

c)

Clerk of works

d)

Architect

20.

Installing an appliance, which document would you reference for the installation instructions?

a)

BS 6700

b)

Manufacturers' instructions

c)

Works programme

d)

The Water Regulations

21.

Which of the following documents offers guidance, but is not legally enforceable?

a)

Building Regulations

b)

Act of Parliament

c)

Manufacturers' instructions

d)

Contract of employment

22.

Which department within a company would deal with employment matters?

a)

Finance department

b)

Sales department

c)

Human resource department

d)

Accounts department

23.

A common cancellation period used in contracts is?

a)

7 days

b)

5 days

c)

3 days

d)

1 days

24.

One quality that would ensure the respect and cooperation of others on site is?

a)

Submission

b)

Aggressiveness

c)

Politeness

d)

Rudeness

25.

The main purpose of the works programme is to?

a)

State when payments are due

b)

State when an activity should start and finish

c)

Help in calculating the amount of materials required

d)

Help plan the number of personnel that may be required

26.

What is the process where people in a meeting discuss items and come to an agreement?

a)

Arbitration

b)

Negotiation

c)

Adjudication

d)

Cavalcade

27.

The document that requests payment is called?

a)

Quotation

b)

Invoice

c)

Bill of quantity

d)

Delivery note

28.

Which of the following tradespeople would normally grout the bathroom?

a)

Bricklayer

b)

Roofer

c)

Tiler

d)

Electrician

29.

A new employee in a company would normally be given which of the following documents?

a)

Health and Safety at Work Act

b)

Bill of quantities

c)

Contract of employment

d)

Quotation

30.

Which one of the following tradespeople works with large diameter pipes?

a)

Heating and ventilation engineer

b)

Electrician

c)

Plasterer

d)

Joiner

31.

Which one of the following jobs would a structural engineer carry out?

a)

Position a building

b)

Attach architrave

c)

Design load-bearing beams

d)

Plan the works schedule

32.

What is the main function of the water inspector?

a)

Inspect all rigid pipework installation for correct gradient

b)

Make sure the installation complies with BS 6700

c)

Ensure the installation complies with the Water Regulations

d)

Inspect the pressure and flow rates at each outlet

33.

The route of service pipework within a property can be found in which document?

a)

Job specification

b)

Building services drawing

c)

Building plan

d)

Bill of quantities

34.

What organisation specialises in impartial advice concerning employment difficulties?

a)

CITB

b)

CSCS

c)

ACAS

d)

UKAS

35.

Which document would outline the commissioning requirements for an appliance?

a)

Building Regulations

b)

Manufacturers' instructions

c)

British Standards

d)

Appliance plan

36.

In a dispute between an employee and an employer, who could be used in the discussions?

a)

Employment control officer

b)

Health and safety representative

c)

Trade Union

d)

Employee's family

37.

A variation order can be signed by which one of the following?

a)

Clerk of works

b)

Structural surveyor

c)

Quantity surveyor

d)

Procurement officer