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WorksheetsBusiness Concepts Quiz
Total questions: 80
Worksheet time: 40mins
In 2016, Microsoft announced that it would buy LinkedIn for $26.2 billion, in an all-cash deal, making it the 6th largest deal if its kind on record. This is an example of:
a hostile takeover
an acquisition
a partnership
a licensing agreement
Partnerships have several advantages over sole proprietorships including:
partners are provided with certain marketing materials and support including training
the partners are not liable for business debts
partnerships are significantly less likely to fail than sole proprietorships
the partners bring diverse skills and perspectives
Which of the following is a legal entity completely separate from the entities who own it?
sole proprietorship
limited liability partnership
corporation
general partnership
A general partnership:
assumes profit, liability and management duties are divided equally among partners
is similar to a corporation because the business has to pay corporate taxes
requires one partner to manage the business (a general manager) and other partners contribute skills and financing to support the business
a board of directors resolves disputes among the partners
Which of these alternatives does not classify a company according to their function?
Manufacturing companies
Small and Medium Enterprises
Service companies
Marketing and Retail Companies
There are many ways that a business can reach the global market, the most intensive approach is through:
Licensing Agreement
Franchise Agreement
exporting goods
Foreign Direct Investment
In your country rubber trees are abundant and you can trade them very profitably for technology products, which you cannot produce profitably in your country. Your abundant rubber trees give you:
absolute advantage
economies of scale
a stable economy
a comparative advantage
The point of a business cycle fluctuation during which growth slows, unemployment increases, and pricing pressures subside is called a(n):
expansion
contraction
peak
trough
The ________ is a system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer
retail channel
wholesale channel
supply chain
distribution channel
During the ________ of the product life cycle, companies need to devote a significant marketing budget to create broad awareness and educate the public about the new product
introduction stage
growth stage
maturity stage
decline stage
________ play an important role as intermediaries acting as a link in the distribution process to help move goods between producers and retailers
Agents
Retailers
Direct distributors
Wholesalers
When consumers purchase products from amazon com or a bakery, it is an example of ________
agent channel
direct channel
retail channel
indirect channel
Accounting allows businesses to communicate information about a company's financial performance to the following groups of users:
internal users, external users, and suppliers
consumers, suppliers, and the government
internal users, the government, and suppliers
internal users, external users, and the government
Financial accountants:
provide information to external entities that allows them to evaluate business performance
have a primary focus on providing managers within the organization with reports to make good business decisions
summarize the company's production activities in a way that allows managers to make decisions
work with government lobbyists to push for more favorable accounting regulations
Alia, the manager of a pet store, notices that most of the goods that come to her store are packed in high-quality cardboard boxes which are later discarded. She comes up with a plan and instructs her employees to use the cardboard boxes for making scratching boards for cats. She then sells the scratching boards at a price much lower than the other branded versions available in the market. Which of the following describes Alia's planning?
Action oriented
Priority oriented
Advantage oriented
Change oriented
Planning is best described as the process ____________of and ___________________
developing premises about the future; evaluating them
measuring results; taking corrective action
measuring past performance; targeting future performance
setting objectives; deciding how to accomplish them
From a time, management perspective, which manager is likely to be in best control of his or her time? One who
tries to never say "no" to requests from others
works on the most important things first
immediately responds to instant messages
always has "an open office door"
The benefits of planning should include
improved focus
less need for controlling
more accurate forecasts
increased business profits
The functional chimneys problem occurs when people in different functions ____________
fail to communicate with one another
try to help each other work with customers
spend too much time coordinating decisions
focus on products rather than functions
An organization chart is most useful for____________
mapping informal structures
eliminating functional chimneys
showing designated supervisory relationships
describing the shadow organization
A manufacturing business with a functional structure has recently acquired two other businesses with very different product lines. The president of the combined company might consider using a____________ structure to allow a better focus on the unique needs of each product area
virtual
team
divisional
network
Honesty, social responsibility, and customer service are examples of __________ that can become foundations for an organization's core culture
rites and rituals
values
subsystems
ideas
A manager using a force-coercion strategy is most likely relying on the power of __________ to bring about planned change
expertise
reference
legitimacy
information
Planning for employment requirements requires forecasting:
labor needs
supply of inside candidates
supply of outside candidates
all of the above
Which of the following is the main piece of legislation regulating employment relations in Albania?
the Constitution
employment contracts
the Labor Code
internal regulations
"Suppose you discovered an employee stealing company property. What would you do?" is an example of a _______ interview questions:
Stress
job-related
situational
behavioral
______ is a training method in which a person with job experience and skill guides trainees in practicing job skills at the workplace
Presentation
experiential training
on-the-job training
behavioral modeling
A complex problem is best dealt with by a team using a(n) ____________ communication network
all-channel
wheel
chain
linear
If a manager approaches problems in a rational and analytical way, trying to solve them in step by step fashion. He or she is well described as a/an_____________
Systematic thinker
Intuitive thinker
Problem seeker
Behavioral decision making
The last step in the decision-making process is to_____________
choose a preferred alternative
evaluate results
find and define the problem
generate alternatives
Costs, benefits, timeliness, and _____________ are among the recommended criteria for evaluating alternative courses of action in the decision-making process
ethical soundness
past history
availability
simplicity
Methods of determining employee training needs include all of the following EXCEPT:
reviewing performance appraisals
analyzing customer complaints
interviewing employees and supervisors
examining compensation records
A collection of jobs grouped together by approximately equal difficulty levels is a:
Pay grade
Pay for performance system
Compensation analysis factor
Responsibility level
Which of the following types of incentive pay refers to a wage based on the amount workers produce?
Gain sharing
Merit pays
Scanlon plan
Piecework rate
The purpose of ________ is to encourage employees to behave sensibly at work
Rules and regulations
Expectation clarity
Workplace monitoring
Discipline
A successful employee orientation should accomplish all the following EXCEPT:
Make the employee feel welcome
Understand the organization in a broad sense
Constitute an employment contract
Employee should be clear about what is expected in terms of work and behavior
A salary plus incentive/commission compensation plan would be most appropriate for which of the following workers?
a restaurant chef
an automobile salesperson
a nurse
an administrative assistant
You are employed by an automaker specializing in electric cars. As a production line supervisor your technical management skill will include:
understanding self-awareness
formulating strategies, objectives, and policies
developing relationships with your team members
understanding electricity storage in batteries
What is one of the benefits of specialization in labor?
Workers who specialize in certain tasks often learn to produce more quickly and with higher quality
It allows workers to understand the overall process of producing a product or service
Employees working on a variety of tasks will find that they are better at some than at others
Specialization in labor leads to lower employment costs
In a functional structure, communication generally occurs within each functional department and is transmitted across departments through:
the CEO
Chief Communication Officer
team leads
department heads
An approach of open communication and collaborative decision making suggests which type of leadership?
autocratic leadership
laissez-faire leadership
democratic leadership
delegative leadership
The first three steps in the controlling process include:
comparing performance to standards; setting standards; taking corrective action
measuring performance; taking corrective action; revising performance standards
reviewing current processes, comparing processes to industry benchmarks, taking corrective action
setting standards; measuring performance; comparing performance to standards
The organizing function of managers involves:
not allocating resources needed to perform assigned activities
assigning activities identified in the planning process to some person, team or department
determining strategic priorities for the organization as a whole
determining how to most effectively utilize financial resources
Humans need to feel a sense of belonging and acceptance, whether it comes from a large group or a small network of family and friends. Maslow labeled this as
Social needs
Self-esteem needs
Self-actualization
Safety needs
When a need is met, Maslow argues that
Self-esteem will become more important
Self-actualization will become more important
Social needs become more important
it will no longer serve a motivating function
Involuntary termination is:
resigning from your job-the employee quits the job
resigning from your job in order to start working a different job
being put on leave pending an internal or external investigation
losing your job-the employer fires the employee
Today is Jerry's first day at his new job as a cashier at the local grocery store. When he arrives in the morning one of his new colleagues explains that Jerry will spend some time watching his colleague use the cash register while the colleague explains what he is doing. Then, after break time, it will be Jerry's turn to start acting as cashier, with his colleague right next to him to show him how to use the machine properly and conduct transactions with customers. Once he feels confident and learns this new skill, Jerry will be able to operate the cash register on his own. This is an example of:
on-the-job training
off-the-job training
professional development
personal development
________ is the process of identifying suitable candidates and encouraging them to apply for job openings in the organization
Firing
Recruiting
Training
Hiring
A production system for manufacturing products in large amounts through effective combinations of employees with specialized skills, mechanization, and standardization is called:
Flexible production
Customer-driven production
Mass production
Flow Line production
Rigid Production
__________is a result of a good or service meeting or exceeding the buyer's needs and expectations.
Customer satisfaction
Seller satisfaction
Seller's market
Buyer's market
None
What is a written description of a new business venture that describes all aspects of business?
Business plan
Entrepreneurial map
Venture strategy
Business blueprint
Mission
What is the first step toward an organization's path to success?
financial plan
Vision
Strategic plan
Organizational chart
Hiring the best people
What is the task of production and operations management?
To determine the most economical routes for transporting the firms' products
To manage the use of people and machinery in converting materials and resources into finished goods and services
To manage the use of people and other resources in the development of distribution channels and promotional strategies
To design systems that will provide managers with information useful for decision making
To maintain the machinery used in production
A Gantt chart is associated with which step in production control?
Routing
Scheduling
Dispatching
Follow-up
Organizing
Management is the process of achieving ________ through people and other resources.
Organizational objectives
Profits
Societal objectives
Status
Production
John classifies and divides work into manageable units by determining the specific tasks necessary to introduce a new product. John is involved in the ________ managerial function.
Planning
Organizing
Directing
Controlling
Leading
___________ shows the financial status of the organization at a particular instant date.
Liabilities
Balance sheet
Cash-flow statement
Current assets
Income statement
________ is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.
Marketing
Market segmentation
Consumer behavior
Promotion
Marketing research
__________: battle among businesses for consumer acceptance.
Organization
Business
Advertisement
Competition
Creativity
_________is compensation based on an hourly pay rate or the amount of output produced.
Wage
Salary
Money
Motivate
All
Output/Input=…? … formula is used to compute following;
Sufficiency
Revenue
Profitability
Turnover
Productivity
Race, education, age, family size are parts of________ segmentation.
Geographical
Physiological
Demographic
Product related
None of the above
An organization's ________ is the group of potential customers toward whom it directs its marketing efforts.
Marketing demographic
Target market
Customer market
Product market
Service market
Which of the following is an example of the company in manufacturing sector?
Nike
Tirana International Hotel
Neptun
Intesa Sanpaolo Bank
None
____________is about identifying, recording, summarizing, evaluating and reporting the monetary information about business activities.
Monetary theory
Accounting
Finance
Financial statement
Fiscal theory
A certificate of ownership of a business is a:
Bond
Stock
Mutual fund
Co-article
Contract
Which of the followings defines the person who is profit seeker and risk taker?
Entrepreneur
Manager
Administrator
Leader
CEO
Which of the followings is the correct ranking of needs in the Maslow's Hierarchy of Needs?
Physiological/Safety/Social/Self-Esteem/ Self-actualization needs
Psychological/Social/Safety/Self-Esteem/ Self-Actualization needs
Psychological/Safety/Social/Self-Esteem/ Self-Actualization needs
Safety/Physiological/Social/Self-Esteem/ Self-Actualization needs
Physiological/Safety/Social/Self-Actualization/Self-Esteem needs
Which of the followings has the highest level of international trade, economic and political cooperation?
European Union
Common Market
Free Trade Areas
Customs Union
NATO
A merger between two firms that make and sell similar products in similar markets is known as a
Horizontal merger
Joint venture
Cooperative
Vertical merger
Conglomerate merger
Regional Manager, Division Head, Director and Dean are the types of which of the followings in the managerial positions?
Middle Management
Top Management
Lower Management
All of the above
None of the above
The top governing body of a corporation is known as the
Board of directors.
Management.
Stockholders.
Officers.
Incorporators.
Albania wishes to import no more than 1 million tons of tomato from Macedonia in any given year. The type of import restriction it should impose is a/an
Import Quota
Import Duty
Foreign exchange control
Embargo.
Export Duty.
If Wonderland had total exports of $150 billion and total imports of $234 billion, it had a
Trade Deficit.
Comparative Advantage.
Positive Balance of Payments.
Negative Output.
Positive Balance of Trade.
_____________ locates decision-making authority at lower levels.
Decentralization
Delegation
Centralization
Span of Control
Line Organization
Which of the following sources of candidates for job openings is relatively less expensive than others?
Executive search firms
Current employees
Public employment agencies
Newspaper advertisements
Universities
The first step in the decision-making process is to ________.
Decide whether the manager is facing a programmed decision or a nonprogrammed decision
Identify the problem
Develop alternatives
Evaluate alternatives
Selecting one of the alternatives
Which of the following is an example of on the-job training?
Online training programs
Conferences
Internship programs
Classroom lectures
Distance learning
Which of the four functions of management creates a well-designed road map of the actions needed to lead a company forward?
Organizing
Directing
Controlling
Planning
Leading
Which of the following is an overall objective of the human resource management department?
Forecasting anticipated sales
Maximizing employee effectiveness in the organization
Determining sources of operating funds
Daily supervision of hourly employees
Purchasing raw material
