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Business Concepts Quiz

Total questions: 80

Worksheet time: 40mins

Name
Class
Date
1.

In 2016, Microsoft announced that it would buy LinkedIn for $26.2 billion, in an all-cash deal, making it the 6th largest deal if its kind on record. This is an example of:

a)

a hostile takeover

b)

an acquisition

c)

a partnership

d)

a licensing agreement

2.

Partnerships have several advantages over sole proprietorships including:

a)

partners are provided with certain marketing materials and support including training

b)

the partners are not liable for business debts

c)

partnerships are significantly less likely to fail than sole proprietorships

d)

the partners bring diverse skills and perspectives

3.

Which of the following is a legal entity completely separate from the entities who own it?

a)

sole proprietorship

b)

limited liability partnership

c)

corporation

d)

general partnership

4.

A general partnership:

a)

assumes profit, liability and management duties are divided equally among partners

b)

is similar to a corporation because the business has to pay corporate taxes

c)

requires one partner to manage the business (a general manager) and other partners contribute skills and financing to support the business

d)

a board of directors resolves disputes among the partners

5.

Which of these alternatives does not classify a company according to their function?

a)

Manufacturing companies

b)

Small and Medium Enterprises

c)

Service companies

d)

Marketing and Retail Companies

6.

There are many ways that a business can reach the global market, the most intensive approach is through:

a)

Licensing Agreement

b)

Franchise Agreement

c)

exporting goods

d)

Foreign Direct Investment

7.

In your country rubber trees are abundant and you can trade them very profitably for technology products, which you cannot produce profitably in your country. Your abundant rubber trees give you:

a)

absolute advantage

b)

economies of scale

c)

a stable economy

d)

a comparative advantage

8.

The point of a business cycle fluctuation during which growth slows, unemployment increases, and pricing pressures subside is called a(n):

a)

expansion

b)

contraction

c)

peak

d)

trough

9.

The ________ is a system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer

a)

retail channel

b)

wholesale channel

c)

supply chain

d)

distribution channel

10.

During the ________ of the product life cycle, companies need to devote a significant marketing budget to create broad awareness and educate the public about the new product

a)

introduction stage

b)

growth stage

c)

maturity stage

d)

decline stage

11.

________ play an important role as intermediaries acting as a link in the distribution process to help move goods between producers and retailers

a)

Agents

b)

Retailers

c)

Direct distributors

d)

Wholesalers

12.

When consumers purchase products from amazon com or a bakery, it is an example of ________

a)

agent channel

b)

direct channel

c)

retail channel

d)

indirect channel

13.

Accounting allows businesses to communicate information about a company's financial performance to the following groups of users:

a)

internal users, external users, and suppliers

b)

consumers, suppliers, and the government

c)

internal users, the government, and suppliers

d)

internal users, external users, and the government

14.

Financial accountants:

a)

provide information to external entities that allows them to evaluate business performance

b)

have a primary focus on providing managers within the organization with reports to make good business decisions

c)

summarize the company's production activities in a way that allows managers to make decisions

d)

work with government lobbyists to push for more favorable accounting regulations

15.

Alia, the manager of a pet store, notices that most of the goods that come to her store are packed in high-quality cardboard boxes which are later discarded. She comes up with a plan and instructs her employees to use the cardboard boxes for making scratching boards for cats. She then sells the scratching boards at a price much lower than the other branded versions available in the market. Which of the following describes Alia's planning?

a)

Action oriented

b)

Priority oriented

c)

Advantage oriented

d)

Change oriented

16.

Planning is best described as the process ____________of and ___________________

a)

developing premises about the future; evaluating them

b)

measuring results; taking corrective action

c)

measuring past performance; targeting future performance

d)

setting objectives; deciding how to accomplish them

17.

From a time, management perspective, which manager is likely to be in best control of his or her time? One who

a)

tries to never say "no" to requests from others

b)

works on the most important things first

c)

immediately responds to instant messages

d)

always has "an open office door"

18.

The benefits of planning should include

a)

improved focus

b)

less need for controlling

c)

more accurate forecasts

d)

increased business profits

19.

The functional chimneys problem occurs when people in different functions ____________

a)

fail to communicate with one another

b)

try to help each other work with customers

c)

spend too much time coordinating decisions

d)

focus on products rather than functions

20.

An organization chart is most useful for____________

a)

mapping informal structures

b)

eliminating functional chimneys

c)

showing designated supervisory relationships

d)

describing the shadow organization

21.

A manufacturing business with a functional structure has recently acquired two other businesses with very different product lines. The president of the combined company might consider using a____________ structure to allow a better focus on the unique needs of each product area

a)

virtual

b)

team

c)

divisional

d)

network

22.

Honesty, social responsibility, and customer service are examples of __________ that can become foundations for an organization's core culture

a)

rites and rituals

b)

values

c)

subsystems

d)

ideas

23.

A manager using a force-coercion strategy is most likely relying on the power of __________ to bring about planned change

a)

expertise

b)

reference

c)

legitimacy

d)

information

24.

Planning for employment requirements requires forecasting:

a)

labor needs

b)

supply of inside candidates

c)

supply of outside candidates

d)

all of the above

25.

Which of the following is the main piece of legislation regulating employment relations in Albania?

a)

the Constitution

b)

employment contracts

c)

the Labor Code

d)

internal regulations

26.

"Suppose you discovered an employee stealing company property. What would you do?" is an example of a _______ interview questions:

a)

Stress

b)

job-related

c)

situational

d)

behavioral

27.

______ is a training method in which a person with job experience and skill guides trainees in practicing job skills at the workplace

a)

Presentation

b)

experiential training

c)

on-the-job training

d)

behavioral modeling

28.

A complex problem is best dealt with by a team using a(n) ____________ communication network

a)

all-channel

b)

wheel

c)

chain

d)

linear

29.

If a manager approaches problems in a rational and analytical way, trying to solve them in step by step fashion. He or she is well described as a/an_____________

a)

Systematic thinker

b)

Intuitive thinker

c)

Problem seeker

d)

Behavioral decision making

30.

The last step in the decision-making process is to_____________

a)

choose a preferred alternative

b)

evaluate results

c)

find and define the problem

d)

generate alternatives

31.

Costs, benefits, timeliness, and _____________ are among the recommended criteria for evaluating alternative courses of action in the decision-making process

a)

ethical soundness

b)

past history

c)

availability

d)

simplicity

32.

Methods of determining employee training needs include all of the following EXCEPT:

a)

reviewing performance appraisals

b)

analyzing customer complaints

c)

interviewing employees and supervisors

d)

examining compensation records

33.

A collection of jobs grouped together by approximately equal difficulty levels is a:

a)

Pay grade

b)

Pay for performance system

c)

Compensation analysis factor

d)

Responsibility level

34.

Which of the following types of incentive pay refers to a wage based on the amount workers produce?

a)

Gain sharing

b)

Merit pays

c)

Scanlon plan

d)

Piecework rate

35.

The purpose of ________ is to encourage employees to behave sensibly at work

a)

Rules and regulations

b)

Expectation clarity

c)

Workplace monitoring

d)

Discipline

36.

A successful employee orientation should accomplish all the following EXCEPT:

a)

Make the employee feel welcome

b)

Understand the organization in a broad sense

c)

Constitute an employment contract

d)

Employee should be clear about what is expected in terms of work and behavior

37.

A salary plus incentive/commission compensation plan would be most appropriate for which of the following workers?

a)

a restaurant chef

b)

an automobile salesperson

c)

a nurse

d)

an administrative assistant

38.

You are employed by an automaker specializing in electric cars. As a production line supervisor your technical management skill will include:

a)

understanding self-awareness

b)

formulating strategies, objectives, and policies

c)

developing relationships with your team members

d)

understanding electricity storage in batteries

39.

What is one of the benefits of specialization in labor?

a)

Workers who specialize in certain tasks often learn to produce more quickly and with higher quality

b)

It allows workers to understand the overall process of producing a product or service

c)

Employees working on a variety of tasks will find that they are better at some than at others

d)

Specialization in labor leads to lower employment costs

40.

In a functional structure, communication generally occurs within each functional department and is transmitted across departments through:

a)

the CEO

b)

Chief Communication Officer

c)

team leads

d)

department heads

41.

An approach of open communication and collaborative decision making suggests which type of leadership?

a)

autocratic leadership

b)

laissez-faire leadership

c)

democratic leadership

d)

delegative leadership

42.

The first three steps in the controlling process include:

a)

comparing performance to standards; setting standards; taking corrective action

b)

measuring performance; taking corrective action; revising performance standards

c)

reviewing current processes, comparing processes to industry benchmarks, taking corrective action

d)

setting standards; measuring performance; comparing performance to standards

43.

The organizing function of managers involves:

a)

not allocating resources needed to perform assigned activities

b)

assigning activities identified in the planning process to some person, team or department

c)

determining strategic priorities for the organization as a whole

d)

determining how to most effectively utilize financial resources

44.

Humans need to feel a sense of belonging and acceptance, whether it comes from a large group or a small network of family and friends. Maslow labeled this as

a)

Social needs

b)

Self-esteem needs

c)

Self-actualization

d)

Safety needs

45.

When a need is met, Maslow argues that

a)

Self-esteem will become more important

b)

Self-actualization will become more important

c)

Social needs become more important

d)

it will no longer serve a motivating function

46.

Involuntary termination is:

a)

resigning from your job-the employee quits the job

b)

resigning from your job in order to start working a different job

c)

being put on leave pending an internal or external investigation

d)

losing your job-the employer fires the employee

47.

Today is Jerry's first day at his new job as a cashier at the local grocery store. When he arrives in the morning one of his new colleagues explains that Jerry will spend some time watching his colleague use the cash register while the colleague explains what he is doing. Then, after break time, it will be Jerry's turn to start acting as cashier, with his colleague right next to him to show him how to use the machine properly and conduct transactions with customers. Once he feels confident and learns this new skill, Jerry will be able to operate the cash register on his own. This is an example of:

a)

on-the-job training

b)

off-the-job training

c)

professional development

d)

personal development

48.

________ is the process of identifying suitable candidates and encouraging them to apply for job openings in the organization

a)

Firing

b)

Recruiting

c)

Training

d)

Hiring

49.

A production system for manufacturing products in large amounts through effective combinations of employees with specialized skills, mechanization, and standardization is called:

a)

Flexible production

b)

Customer-driven production

c)

Mass production

d)

Flow Line production

e)

Rigid Production

50.

__________is a result of a good or service meeting or exceeding the buyer's needs and expectations.

a)

Customer satisfaction

b)

Seller satisfaction

c)

Seller's market

d)

Buyer's market

e)

None

51.

What is a written description of a new business venture that describes all aspects of business?

a)

Business plan

b)

Entrepreneurial map

c)

Venture strategy

d)

Business blueprint

e)

Mission

52.

What is the first step toward an organization's path to success?

a)

financial plan

b)

Vision

c)

Strategic plan

d)

Organizational chart

e)

Hiring the best people

53.

What is the task of production and operations management?

a)

To determine the most economical routes for transporting the firms' products

b)

To manage the use of people and machinery in converting materials and resources into finished goods and services

c)

To manage the use of people and other resources in the development of distribution channels and promotional strategies

d)

To design systems that will provide managers with information useful for decision making

e)

To maintain the machinery used in production

54.

A Gantt chart is associated with which step in production control?

a)

Routing

b)

Scheduling

c)

Dispatching

d)

Follow-up

e)

Organizing

55.

Management is the process of achieving ________ through people and other resources.

a)

Organizational objectives

b)

Profits

c)

Societal objectives

d)

Status

e)

Production

56.

John classifies and divides work into manageable units by determining the specific tasks necessary to introduce a new product. John is involved in the ________ managerial function.

a)

Planning

b)

Organizing

c)

Directing

d)

Controlling

e)

Leading

57.

___________ shows the financial status of the organization at a particular instant date.

a)

Liabilities

b)

Balance sheet

c)

Cash-flow statement

d)

Current assets

e)

Income statement

58.

________ is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.

a)

Marketing

b)

Market segmentation

c)

Consumer behavior

d)

Promotion

e)

Marketing research

59.

__________: battle among businesses for consumer acceptance.

a)

Organization

b)

Business

c)

Advertisement

d)

Competition

e)

Creativity

60.

_________is compensation based on an hourly pay rate or the amount of output produced.

a)

Wage

b)

Salary

c)

Money

d)

Motivate

e)

All

61.

Output/Input=…? … formula is used to compute following;

a)

Sufficiency

b)

Revenue

c)

Profitability

d)

Turnover

e)

Productivity

62.

Race, education, age, family size are parts of________ segmentation.

a)

Geographical

b)

Physiological

c)

Demographic

d)

Product related

e)

None of the above

63.

An organization's ________ is the group of potential customers toward whom it directs its marketing efforts.

a)

Marketing demographic

b)

Target market

c)

Customer market

d)

Product market

e)

Service market

64.

Which of the following is an example of the company in manufacturing sector?

a)

Nike

b)

Tirana International Hotel

c)

Neptun

d)

Intesa Sanpaolo Bank

e)

None

65.

____________is about identifying, recording, summarizing, evaluating and reporting the monetary information about business activities.

a)

Monetary theory

b)

Accounting

c)

Finance

d)

Financial statement

e)

Fiscal theory

66.

A certificate of ownership of a business is a:

a)

Bond

b)

Stock

c)

Mutual fund

d)

Co-article

e)

Contract

67.

Which of the followings defines the person who is profit seeker and risk taker?

a)

Entrepreneur

b)

Manager

c)

Administrator

d)

Leader

e)

CEO

68.

Which of the followings is the correct ranking of needs in the Maslow's Hierarchy of Needs?

a)

Physiological/Safety/Social/Self-Esteem/ Self-actualization needs

b)

Psychological/Social/Safety/Self-Esteem/ Self-Actualization needs

c)

Psychological/Safety/Social/Self-Esteem/ Self-Actualization needs

d)

Safety/Physiological/Social/Self-Esteem/ Self-Actualization needs

e)

Physiological/Safety/Social/Self-Actualization/Self-Esteem needs

69.

Which of the followings has the highest level of international trade, economic and political cooperation?

a)

European Union

b)

Common Market

c)

Free Trade Areas

d)

Customs Union

e)

NATO

70.

A merger between two firms that make and sell similar products in similar markets is known as a

a)

Horizontal merger

b)

Joint venture

c)

Cooperative

d)

Vertical merger

e)

Conglomerate merger

71.

Regional Manager, Division Head, Director and Dean are the types of which of the followings in the managerial positions?

a)

Middle Management

b)

Top Management

c)

Lower Management

d)

All of the above

e)

None of the above

72.

The top governing body of a corporation is known as the

a)

Board of directors.

b)

Management.

c)

Stockholders.

d)

Officers.

e)

Incorporators.

73.

Albania wishes to import no more than 1 million tons of tomato from Macedonia in any given year. The type of import restriction it should impose is a/an

a)

Import Quota

b)

Import Duty

c)

Foreign exchange control

d)

Embargo.

e)

Export Duty.

74.

If Wonderland had total exports of $150 billion and total imports of $234 billion, it had a

a)

Trade Deficit.

b)

Comparative Advantage.

c)

Positive Balance of Payments.

d)

Negative Output.

e)

Positive Balance of Trade.

75.

_____________ locates decision-making authority at lower levels.

a)

Decentralization

b)

Delegation

c)

Centralization

d)

Span of Control

e)

Line Organization

76.

Which of the following sources of candidates for job openings is relatively less expensive than others?

a)

Executive search firms

b)

Current employees

c)

Public employment agencies

d)

Newspaper advertisements

e)

Universities

77.

The first step in the decision-making process is to ________.

a)

Decide whether the manager is facing a programmed decision or a nonprogrammed decision

b)

Identify the problem

c)

Develop alternatives

d)

Evaluate alternatives

e)

Selecting one of the alternatives

78.

Which of the following is an example of on the-job training?

a)

Online training programs

b)

Conferences

c)

Internship programs

d)

Classroom lectures

e)

Distance learning

79.

Which of the four functions of management creates a well-designed road map of the actions needed to lead a company forward?

a)

Organizing

b)

Directing

c)

Controlling

d)

Planning

e)

Leading

80.

Which of the following is an overall objective of the human resource management department?

a)

Forecasting anticipated sales

b)

Maximizing employee effectiveness in the organization

c)

Determining sources of operating funds

d)

Daily supervision of hourly employees

e)

Purchasing raw material