Worksheetsôn thi 13
Total questions: 45
Worksheet time: 23mins
If anything goes ………, you must have an excellent customer service team ...…… that.
wrong / deal with
wrong / dealing with
wrongly / dealing with
wrongly / deal with
While I was in Russia, I went …………. the Red Square.
to see
seeing
see
saw
I’ve met all my targets and I’m expecting …….. a good bonus.
getting
to getting
get
to get
What are the differences ……….. online selling ……….. high street retailing?
between / and
between / with
in / with
from / to
You should be careful when ……………… business with foreign entrepreneurs as their culture is different from yours.
to be done
do
doing
to do
………… is the study of human soul and focuses on what people think and do.
Leadership
Psychology
Biology
Management
We won’t know the business results…………… we’ve received all the sales reports.
while
when
until
as
EBA is a …… company that makes radio and television programs for broadcasting organization all over the world.
marketing
media
building
sales
The percentage of sales a company or a product has its market ………
segment
budget
target
share
Did the unemployment rate ……..? Yes, it went down by 0.8%.
fall
increase
up
sideways
We’re all in agreement about …….......….: Lifetime Holidays will share 60% of the total spending on mail shots and media adverts.
project management
advertising budget
investment and profits
additional services
The company has committed itself ………… the conditions of its workers.
improve
to improving
Tto improve
to be improved
Which of the following do you use to plan your day? - A …..
poster
desk diary
brochure
book
Only …… recently as 2012 did this company create a marketing department.
as
in
for
from
This result is better than the result we achieved the year before, where the margin was 8.7% of sales. Which underlined part is WRONG?
better than
where
the year before
achieved
If you want to reach an agreement in a negotiation, you should pay ………. to the other side’s body language.
notice
speech
eyes
attention
If you want to do exercises, you should go to a ……
beauty salon
gym
beach
disable facilities
A good manager often responds ………………. to employees’ concern promptly to show his interest.
to
with
by
on
I’ve cleaned all the parts, but the motor …………….. doesn’t work.
still
till
stillness
until
The success of our campaign has …………….. our wildest expectations. We forecast the sale of 2,000 products but in fact, over 2,000 has been sol
answered
pressed
been
exceeded
Someone ……………….. there’s been an accident on the motorway.
said
asked
spoke
told
We meet regularly to …….. ideas for our collections - the groups of new products for the next season.
deal
talk
discuss
say
Luke is quite ambitious and does not want to be a sale assistant all his life. In fact, he hopes to …….. very soon.
do research
get a promotion
earn a bonus
work flexi-time
I’ll ..… the contract as soon as I’ve read all the details.
win
resign
lose
sign
In a/an ……… market a country allows companies from other countries to do business there.
private
central
closed
open
Subsidies are the money that a government pays to make something ………….. to buy.
more difficult
cheaper
easier
more expensive
These shares have given me a good return on my ……………..
production
appointment
operation
investment
What are you planning to do ……………. the vacation?
when
while
during
touch time
Consumer who always buy Levi’s when they need a new pair of jeans are showing ……….
brand stretching
brand loyalty
brand awareness
brand name
She has worked so hard and she ….. a promotion last month as a result.
got
made
earned
did
You are sitting on a bus and want the person in front of you to shut the window. You say:
Could you shut the window?
May I shut the window?
Should you shut the window?
Do you want to shut the window?
Someone’s idea, invention, creation, etwhich can be protected by law from being copied by someone else is called …………….
fixed assets
current asset
real estate
intellectual property
After the expiry date, a credit card can no longer ….....
be used
to use
using
to be used
In most countries the Chinese can ……………… They’re hard working and have an excellent business practice so they do business very well.
convince
thrive
characterize
claim
Last week met my previous boss and he tried …………. me …………… my previous job.
to persuade / return
persuading / to return
persuading / return
to persuade / to return
How about writing an article on how tax can …... business?
avoid
prepare
affect
consult
Jean bought an expensive watch, …………….. regretted buying it.
so
because
and
but
………… conclusion, we’re going to launch new product at the end of September.
In
On
To
About
Can you explain why the number of people …………….. abroad has increased considerably in recent years?
to work
work
worked
working
The ………. interviewed members of the public to find out what was going wrong.
convenience store
marketing department
supermarket
adverting agency
Have you got a report …………. management in Asia companies? I really need it for my presentation.
in
on
for
of
We’re expanding very fast. That’s why we’re planning ………… some more staff.
employed
employ
to employ
employing
The ……………….. are those in which the most products are sold?
key markets
new markets
declining markets
mature markets
Market share is the specific percentage of total ……. of a particular product achieved by a single company in a given period of time.
sales
activities
employees
rate
We have a light advertising …….. so we can’t introduce our new product on T.V.
budget
target
forecast
figure
