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Worksheets

ôn thi 13

Total questions: 45

Worksheet time: 23mins

Name
Class
Date
1.

If anything goes ………, you must have an excellent customer service team ...…… that.

a)

wrong / deal with

b)

wrong / dealing with

c)

wrongly / dealing with

d)

wrongly / deal with

2.

While I was in Russia, I went …………. the Red Square.

a)

to see

b)

seeing

c)

see

d)

saw

3.

I’ve met all my targets and I’m expecting …….. a good bonus.

a)

getting

b)

to getting

c)

get

d)

to get

4.

What are the differences ……….. online selling ……….. high street retailing?

a)

between / and

b)

between / with

c)

in / with

d)

from / to

5.

You should be careful when ……………… business with foreign entrepreneurs as their culture is different from yours.

a)

to be done

b)

do

c)

doing

d)

to do

6.

………… is the study of human soul and focuses on what people think and do.

a)

Leadership

b)

Psychology

c)

Biology

d)

Management

7.

We won’t know the business results…………… we’ve received all the sales reports.

a)

while

b)

when

c)

until

d)

as

8.

EBA is a …… company that makes radio and television programs for broadcasting organization all over the world.

a)

marketing

b)

media

c)

building

d)

sales

9.

The percentage of sales a company or a product has its market ………

a)

segment

b)

budget

c)

target

d)

share

10.

Did the unemployment rate ……..? Yes, it went down by 0.8%.

a)

fall

b)

increase

c)

up

d)

sideways

11.

We’re all in agreement about …….......….: Lifetime Holidays will share 60% of the total spending on mail shots and media adverts.

a)

project management

b)

advertising budget

c)

investment and profits

d)

additional services

12.

The company has committed itself ………… the conditions of its workers.

a)

improve

b)

to improving

c)

Tto improve

d)

to be improved

13.

Which of the following do you use to plan your day? - A …..

a)

poster

b)

desk diary

c)

brochure

d)

book

14.

Only …… recently as 2012 did this company create a marketing department.

a)

as

b)

in

c)

for

d)

from

15.

This result is better than the result we achieved the year before, where the margin was 8.7% of sales. Which underlined part is WRONG?

a)

better than

b)

where

c)

the year before

d)

achieved

16.

If you want to reach an agreement in a negotiation, you should pay ………. to the other side’s body language.

a)

notice

b)

speech

c)

eyes

d)

attention

17.

If you want to do exercises, you should go to a ……

a)

beauty salon

b)

gym

c)

beach

d)

disable facilities

18.

A good manager often responds ………………. to employees’ concern promptly to show his interest.

a)

to

b)

with

c)

by

d)

on

19.

I’ve cleaned all the parts, but the motor …………….. doesn’t work.

a)

still

b)

till

c)

stillness

d)

until

20.

The success of our campaign has …………….. our wildest expectations. We forecast the sale of 2,000 products but in fact, over 2,000 has been sol

a)

answered

b)

pressed

c)

been

d)

exceeded

21.

Someone ……………….. there’s been an accident on the motorway.

a)

said

b)

asked

c)

spoke

d)

told

22.

We meet regularly to …….. ideas for our collections - the groups of new products for the next season.

a)

deal

b)

talk

c)

discuss

d)

say

23.

Luke is quite ambitious and does not want to be a sale assistant all his life. In fact, he hopes to …….. very soon.

a)

do research

b)

get a promotion

c)

earn a bonus

d)

work flexi-time

24.

I’ll ..… the contract as soon as I’ve read all the details.

a)

win

b)

resign

c)

lose

d)

sign

25.

In a/an ……… market a country allows companies from other countries to do business there.

a)

private

b)

central

c)

closed

d)

open

26.

Subsidies are the money that a government pays to make something ………….. to buy.

a)

more difficult

b)

cheaper

c)

easier

d)

more expensive

27.

These shares have given me a good return on my ……………..

a)

production

b)

appointment

c)

operation

d)

investment

28.

What are you planning to do ……………. the vacation?

a)

when

b)

while

c)

during

d)

touch time

29.

Consumer who always buy Levi’s when they need a new pair of jeans are showing ……….

a)

brand stretching

b)

brand loyalty

c)

brand awareness

d)

brand name

30.

She has worked so hard and she ….. a promotion last month as a result.

a)

got

b)

made

c)

earned

d)

did

31.

You are sitting on a bus and want the person in front of you to shut the window. You say:

a)

Could you shut the window?

b)

May I shut the window?

c)

Should you shut the window?

d)

Do you want to shut the window?

32.

Someone’s idea, invention, creation, etwhich can be protected by law from being copied by someone else is called …………….

a)

fixed assets

b)

current asset

c)

real estate

d)

intellectual property

33.

After the expiry date, a credit card can no longer ….....

a)

be used

b)

to use

c)

using

d)

to be used

34.

In most countries the Chinese can ……………… They’re hard working and have an excellent business practice so they do business very well.

a)

convince

b)

thrive

c)

characterize

d)

claim

35.

Last week met my previous boss and he tried …………. me …………… my previous job.

a)

to persuade / return

b)

persuading / to return

c)

persuading / return

d)

to persuade / to return

36.

How about writing an article on how tax can …... business?

a)

avoid

b)

prepare

c)

affect

d)

consult

37.

Jean bought an expensive watch, …………….. regretted buying it.

a)

so

b)

because

c)

and

d)

but

38.

………… conclusion, we’re going to launch new product at the end of September.

a)

In

b)

On

c)

To

d)

About

39.

Can you explain why the number of people …………….. abroad has increased considerably in recent years?

a)

to work

b)

work

c)

worked

d)

working

40.

The ………. interviewed members of the public to find out what was going wrong.

a)

convenience store

b)

marketing department

c)

supermarket

d)

adverting agency

41.

Have you got a report …………. management in Asia companies? I really need it for my presentation.

a)

in

b)

on

c)

for

d)

of

42.

We’re expanding very fast. That’s why we’re planning ………… some more staff.

a)

employed

b)

employ

c)

to employ

d)

employing

43.

The ……………….. are those in which the most products are sold?

a)

key markets

b)

new markets

c)

declining markets

d)

mature markets

44.

Market share is the specific percentage of total ……. of a particular product achieved by a single company in a given period of time.

a)

sales

b)

activities

c)

employees

d)

rate

45.

We have a light advertising …….. so we can’t introduce our new product on T.V.

a)

budget

b)

target

c)

forecast

d)

figure