wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Insurance 3

Total questions: 97

Worksheet time: 51mins

Name
Class
Date
1.

An agent does NOT need to notify the Bureau of Insurance of a

a)

name change

b)

change in financial status

c)

felony conviction

d)

change of address

2.

An agent may be personally liable if he or she engages in acts

a)

that are an unfair practice

b)

detrimental to the industry

c)

that are not part of the agency or agent contract

d)

that are derogatory concerning a competitor

3.

Which of the following would prevent a person from obtaining a Virginia resident agent license?

a)

Residing in Virginia less than five years

b)

Being under the age of 25

c)

Not graduating from high school

d)

Residing in a state outside of Virginia

4.

Once a child is born and covered under an accident and health insurance plan, any reduction in benefits on the newborn is

a)

prohibited only under high-deductible plans

b)

allowed under specific conditions

c)

strictly prohibited

d)

allowed in any situation

5.

An action by an agent that would NOT likely result in license suspension or revocation is:

a)

Following all state regulations and ethical guidelines.

b)

Committing fraud in a real estate transaction.

c)

Misrepresenting material facts to a client.

d)

Failing to disclose a conflict of interest.

6.

An agent MUST notify the Bureau of Insurance for

a)

not reaching a sales quota

b)

sharing commissions with another licensee

c)

conducting business under an assumed name

d)

a change in marital status

7.

Once an insured notifies an insurer of a claim, what must the insurer do?

a)

Send out a claim form

b)

Investigate the claim

c)

Pay the claim

d)

Conduct a physical examination

8.

If an agent replaces a client's existing life insurance policy with a new one, which of these actions is advisable?

a)

Pay for new policy's premium by borrowing 100% of the existing policy's cash value

b)

Wait until the new policy is issued and delivered before surrendering existing policy

c)

Notify the existing insurer after the new policy is issued

d)

Surrender the existing life insurance policy immediately upon submitting the application

9.

If dividend option choices are offered on a whole life insurance policy, the policy MUST

a)

contain a statement that dividends are NOT guaranteed

b)

be treated as a variable insurance product

c)

have an extended free-look period of 60 days

d)

contain a statement that dividends ARE guaranteed

10.

Which of these is NOT an Unfair Claims Settlement Practice?

a)

Refusing to pay claims without conducting a reasonable investigation

b)

Failing to acknowledge and act promptly with respect to insurance claims

c)

Compelling insureds to initiate a lawsuit by offering less on insurance claims

d)

Offering to settle a claim by arbitration

11.

The ______ is responsible for determining the appropriateness of a Medicare Supplement policy for an applicant.

a)

underwriter

b)

policyholder

c)

beneficiary

d)

claims adjuster

12.

The free look period provided in a life insurance policy is usually ___ days.

a)

10

b)

20

c)

30

d)

40

13.

The premiums for a group life credit policy must be paid for by the

a)

State

b)

debtor

c)

creditor

d)

agent

14.

An example of rebating would be

a)

using intimidation in order to restrain or monopolize the business of insurance

b)

a mutual insurance company paying dividends to its policyowners

c)

splitting the commission with the buyer on a sale of insurance

d)

reducing the premiums across the board for a specific risk class

15.

A long-term care policy in Virginia must be issued on which of the following basis?

a)

Guaranteed renewable

b)

Noncancelable

c)

Conditionally renewable

d)

Optionally renewable

16.

An independent agent may

a)

Represent the SCC

b)

Represent several clients

c)

Represent several insurers without paying an appointment fee

d)

Represent several insurers

17.

The Virginia Life, Accident, and Sickness Insurance Guaranty Fund protects an insured in the event of

a)

disability

b)

high inflation

c)

unemployment

d)

the insurer's insolvency

18.

According to the Affordable Care Act (ACA), dependent children may remain on their parent's plan until what age?

a)

Age 27

b)

Age 26

19.

The application is part of the annuity contract according to the

a)

Entire Contract clause

b)

Conversion provision

c)

Incontestable clause

d)

Free-look provision

20.

A group health plan covers employees in Virginia, Maryland, and Tennessee. The state regulatory jurisdiction established for this plan does NOT affect which plan aspect?

a)

Minimum enrollment percentages

b)

Required contract provisions

c)

Qualifications for eligibility

d)

COBRA continuation of coverage

21.

An agent's license may only be suspended or revoked if the agent ________

a)

filed for bankruptcy

b)

has been afforded a right to a hearing

c)

did not meet a sales quota

d)

has engaged in replacement of an existing policy

22.

The free look period provided in a life insurance policy is usually

a)

60 days

b)

10 days

c)

45 days

d)

31 days

23.

An example of misrepresentation is

a)

falsifying the terms, benefits, advantages, or conditions of an insurance policy

b)

offering a premium rebate or a special advantage of any kind to consumers as an inducement to purchase a contract of insurance

c)

charging different premiums for policyholders in the same risk classification

d)

making any public statement or advertisement that contains false information or unsubstantiated criticisms about an insurance company

24.

The pre-existing conditions exclusion under a small employer medical plan

a)

may only be satisfied by paying a fee

b)

may NOT be partially or fully satisfied by having creditable coverage with a previous employer

c)

is illegal in this State

25.

Which of these is NOT an Unfair Claims Settlement Practice?

a)

Compelling insureds to initiate a lawsuit by offering less on insurance claims

b)

Refusing to pay persons bringing false or fraudulent claims

c)

Misrepresenting pertinent policy provisions relating to coverage after a loss

d)

Failing to acknowledge and act promptly with respect to insurance claims

26.

James the agent has sold a life insurance contract to a client without using an illustration, even though his insurer offers one. For this particular transaction, the applicant

a)

is not guaranteed the terms of the contract

b)

is entitled to monetary compensation

c)

will be automatically declined for coverage

d)

must sign a statement that no illustration was provided

27.

Life insurance replacement can be best defined as

a)

a transaction in which a new life insurance policy is purchased and an existing life insurance policy is surrendered

b)

reducing the face value of an existing policy

c)

accepting a reduced paid-up policy

d)

converting existing term coverage to a permanent policy

28.

Which of these would likely be considered an Unfair Claims Settlement Practice?

a)

Offering settlements that are less than the fair value to offset insurer expenses

b)

Making it mandatory that proof of loss be provided for each claim

c)

Paying claims in a timely matter

d)

Requiring a time limit for submitting claims

29.

Proceeds of a life insurance policy claim may be issued to a minor ONLY if

a)

the minor has completed an accredited money management course

b)

the minor is at least 12 years of age

c)

the proceeds are immediately invested in US Savings bonds and held until the child turns 18

d)

a guardian has been appointed to receive proceeds on behalf of the minor

30.

An agent's insurance records must be provided to the State Corporation Commission

4 lines
31.

An agent who attempts to intimidate is engaging in

a)

twisting

b)

coercion

c)

discrimination

d)

defamation

32.

Which of these is NOT an Unfair Claims Settlement Practice?

a)

Failing to acknowledge and act promptly with respect to insurance claims

b)

Denying unsubstantiated claims on a timely basis

c)

Compelling insureds to initiate a lawsuit by offering less on insurance claims

d)

Refusing to pay claims without conducting a reasonable investigation

33.

An agent who informs an applicant that there are no exclusions in an insurance policy has engaged in

a)

Misrepresentation

b)

Rebating

c)

Coercion

d)

Defamation

34.

An agent who makes derogatory remarks about another insurance company during the sale of insurance has engaged in

a)

Defamation

b)

Coercion

c)

Misrepresentation

d)

Rebating

35.

In Virginia, once a life insurance policy has been in force for ___ year(s), it becomes incontestable.

a)

3

b)

2

c)

4

d)

1

36.

An agent who willfully violates the insurance code may, after a hearing, pay up to _____ per violation as a penalty.

a)

$5,000

b)

$1,500

c)

$10,000

d)

$3,000

37.

An insurance company or agent must respond within ___ days to an insured's request to access personal information collected on him/her by the insurer.

a)

45

b)

60

c)

15

d)

30

38.

Any person who unknowingly violates Virginia insurance law may be punished for each violation by a penalty not to exceed

a)

1,000with1,000 with 10,000 Cap

b)

750,with750, with 10,000 Cap

c)

1,000with1,000 with 5,000 Cap

d)

500,with500, with 10,000 Cap

39.

Virginia offers an extended COBRA insurance plan for companies with

a)

50 employees

b)

2-19 employees

c)

100 employees

d)

20 to 50 employees

40.

An agent recently replaced an existing Medicare Supplement policy with a new policy. The agent's compensation for the new policy

a)

is not regulated

b)

must equal the first year commission of the original policy

c)

CAN exceed the renewal commission of the original policy

d)

CANNOT exceed the renewal commission of the original policy

41.

Before an individual is permitted to act as an insurance agent, he/she must hold a valid insurance license and be _________ by an authorized insurer.

a)

bonded

b)

admitted

c)

appointed

d)

designated

42.

When an insurer discovers (during the claim process) that the insured's age was accidentally misstated on the life insurance application, the insurer will likely

a)

pay the full face amount

b)

issue a $5,000 fine

c)

cancel the policy

d)

pay an amount the premiums would have purchased at the insured's actual age

43.

Which of the following provisions is NOT required to be included in qualified long-term care policies?

a)

Nonforfeiture option

b)

Prior hospitalization

c)

Inflation protection

d)

Guaranteed renewability

44.

In a speech to a local association, an agent incorrectly stated that XYZ Insurance Company is in financial difficulty and not paying claims. The agent may be guilty of

a)

Defamation

b)

Commingling

c)

False advertising

d)

Alienation

45.

Why does Virginia law require an insurance agent to examine the existing Medicare Supplement policies of a prospective insured?

a)

To determine the suitability of potential changes

b)

To uncover instances of unfair trade practices

c)

To increase the agent's practical knowledge of insurance

d)

To monitor insurance company compliance

46.

At what point must a newborn be covered under an individual or group accident and health insurance policy?

a)

When the policyowner notifies the insurance company

b)

No more than 10 days after date of birth

c)

At the moment of birth

d)

When the required additional premium is paid

47.

A life insurance agent has the authority to

a)

share commissions with a client

b)

solicit, receive and forward applications to the insurer

c)

misrepresent the provisions of an insurance policy

d)

approve or deny claims

48.

In Virginia, an insurance agent's appointment

a)

expires after 5 years

b)

must be filed by the insurer within 60 days of an agent's first insurance application

c)

must be terminated by the licensee

d)

is in effect until termination

49.

Carlos' agent license has been suspended due to non-renewal. He may apply for reinstatement within the ___ month period following the date when the license should have been renewed.

a)

6

b)

12

c)

24

d)

3

50.

When determining the suitability of an annuity for a consumer, the insurance provider is obligated to

a)

Do nothing; it is up to the consumer to pick their own plan

b)

Recommend the product that the insurance provider specializes in

c)

Report the annuity rates of their competitors

d)

Make reasonable efforts to fit the annuity with the consumer's needs

51.

What must an agent do when replacing a long-term care policy with a new policy?

a)

Notify the applicant that an annual premium must be paid for the new policy

b)

Notify the applicant of any new waiting periods in the new policy

c)

Have the applicant sign a statement of continued good health

d)

Inform the applicant that he or she must name a new beneficiary to the policy

52.

Carlos the agent has sold an insurance policy and will be sharing the commission with another individual. Which of the following individuals may Carlos share the commission with?

a)

The underwriter

b)

An unlicensed individual

c)

Another licensed but unappointed agent

d)

The client

53.

Chuck and Shaquille are both licensed agents in the same line of insurance. Chuck provides Shaquille with a referral that results in a sale. Commissions on this sale will likely be

a)

shared by both agents

b)

given to the client

c)

given only to Chuck

d)

paid to neither

54.

An individual currently owns a long-term care policy. At the time of application for similar coverage, which item must be signed by the applicant and retained by the insurer?

a)

A cancellation notice

b)

A substitution notice

c)

A replacement notice

55.

Which of the following situations would qualify an insured to receive funds from an accelerated (living) benefit rider?

a)

Insured is recovering from a broken leg

b)

Insured has entered a substance abuse facility

c)

Insured is expected to remain in a nursing home for life

d)

Insured has declared bankruptcy

56.

A life insurance agent is required to give a disclosure notice about information practices to an applicant or proposed insured

a)

When the insurer requests an attending physician's report

b)

At time of policy delivery

c)

Prior to or at the time of signing the application

d)

After the insurer requests a full medical exam

57.

In Virginia, an insurer must file a written notice of appointment with the State Corporation Commission within

a)

15 days of the first insurance application submitted by the licensee

b)

5 business days of the first insurance application submitted by the licensee

c)

20 days of the first insurance application submitted by the licensee

d)

30 days of the first insurance application submitted by the licensee

58.

Autopsies may be requested by an accident and health insurer

a)

only if not prohibited by state law

b)

for any reason

c)

only within 5 days of death

d)

only with the beneficiary's consent

59.

In Virginia, any person acting as an agent for an unlicensed insurer is

a)

guilty of a Class B felony

b)

permissible only if acting as a licensed surplus lines broker

c)

guilty of a class A felony

d)

never permissible

60.

A life insurance policy advertisement may contain

a)

the insurer's name

b)

false information

c)

mention of the Commission endorsing this product

d)

references of protection guaranteed by the Virginia Life Accident, and Sickness Guaranty Association

61.

Which of these is NOT considered advertising?

a)

An agent's oral sales presentation

b)

An AM Best company rating

62.

Which is a role of the replacing insurer during a life insurance replacement transaction?

a)

Match or beat the current premium of the existing policy

b)

Waive all underwriting requirements of the replacing policy

c)

Send notice of the proposed replacement transaction to the existing insurer

d)

Nothing, the agent handles all aspects of the transaction

63.

Which of the following entities does NOT establish regulations for variable insurance products?

a)

Securities and Exchange Commission (SEC)

b)

State attorney general

c)

State securities authorities

d)

Department of Insurance

64.

When an insured contests the amount of a claim payment by the insurer, he or she has what period of time to bring legal action if necessary?

a)

Two years

b)

Three years

c)

One year

d)

Six months

65.

An insurance company is marketing a health insurance policy in Virginia which contains a provision that is in conflict with Virginia insurance law. What remedy must be taken by the insurer?

a)

The provision must be amended to conform to the maximum statutory requirements

b)

The provision must be amended to conform to the minimum statutory requirements

c)

The provision must be declared void and removed from the policy

d)

The provision must be used as-is until the policy renewal date

66.

Defamation can be best defined as

a)

Unfairly discriminating against a person in any way on an insurance-related matter

b)

Offering a premium rebate or a special advantage of any kind to consumers as an inducement to purchase a contract of insurance

c)

Making a statement that is false or maliciously critical of the financial condition of an insurer

d)

Restraining or monopolizing the business of insurance

67.

425. Every ____ year(s), an agent's license in Virginia must be renewed.

a)

two

b)

one

c)

three

d)

five

68.

In Virginia, false advertising is an example of

a)

twisting

b)

misrepresentation

c)

coercion

d)

concealment

69.

A life insurance policy can be backdated before the application date for up to ___ month(s).

a)

2

b)

6

c)

4

d)

1

70.

In Virginia, which of the following records are not required to be maintained by an agent?

a)

Information used in making the recommendations that were the basis for insurance transactions

b)

Premium quotes for policies not accepted

c)

Information collected from the consumer

d)

Advertisement

71.

Licensed agents in Virginia are authorized to

a)

solicit, receive, and forward applications to the insurer

b)

classify rates

c)

approve coverages

d)

rate coverages

72.

Misrepresenting pertinent policy provisions relating to coverage after a loss is a(n)

a)

unfair discrimination between individuals

b)

concealment in insurance application

c)

violation of the principle of adhesion

d)

unfair claims settlement practice

73.

A life insurance policyowner sells her policy to a third party in a viatical settlement. Under this transaction, the policyowner

a)

receives the policy's full death benefit

b)

receives an amount less than the policy's death benefit

c)

must pay income taxes on the full amount received

d)

receives an amount more than the policy's death benefit

74.

How often must the Commission examine each domestic insurance company?

a)

Every 3 years

b)

Every year

c)

Every 2 years

d)

Every 5 years

75.

An insured MUST wait ___ days to bring legal action against an insurer after written proof of loss has been received by the insurer.

a)

120

b)

30

c)

60

d)

90

76.

If an individual violates a cease and desist order issued by the State Corporation Commission, the individual will be subject to a fine of

a)

$5,000

b)

$1,000

c)

$10,000

d)

$2,500

77.

Which of the following must clearly be illustrated in ALL sales material for market value adjusted annuities?

a)

The market value adjustment can be either upward or downward

b)

The market value adjustment must always be approved by the Commission

c)

The market value adjustment is always downward

d)

The market value adjustment is always upward

78.

Which of the following is included in the entire contract according to the entire contract provision?

a)

Application

b)

Occupational rating

c)

Clauses

d)

Investigative report

79.

If the State Corporation Commission believes that an agent is incompetent or untrustworthy, it has the authority to perform all of the following functions EXCEPT

a)

Subpoena a respondent

b)

Incarcerate the agent

80.

Paul is an agent who is licensed in Virginia but a resident of Maryland. P is considered to be a(n) ______ agent.

a)

alien

b)

foreign

c)

nonresident

d)

reciprocal

81.

Persuading an insured, to the insured's detriment, to switch policies is called

a)

rebating

b)

twisting

c)

fraud

d)

defamation

82.

How long can an insurer exclude coverage for a preexisting condition on a Medicare Supplement Policy?

a)

18 months

b)

24 months

c)

6 months

d)

12 months

83.

A statement MUST be signed by the ________ for any illustrations used in the sale of a life insurance policy.

a)

agent

b)

Governor

c)

beneficiary

d)

Commissioner

84.

If a Medicare Supplement policy is cancelled by the insurer, which of these circumstances does NOT require prior approval by the State Corporation Commission?

a)

Unsuitable coverage

b)

Multiple Medicare Supplement policies on the same person

c)

Cancelling a class of insureds

d)

Nonpayment of premium

85.

Rick the agent handles insurance premiums in an untrustworthy manner. His actions could find him guilty of

a)

not acting as a fiduciary

b)

an unfair claim settlement practice

c)

subrogation

d)

acting in good faith

86.

A transaction in which a new annuity is purchased and an old one is terminated is called _______.

a)

a replacement

b)

an assignment

c)

a rollover

d)

a conversion

87.

If an individual health insurance policy is paid monthly, the grace period is ___ days.

a)

31

b)

10

c)

7

d)

45

88.

The ______ is required to notify the State Corporation Commission in the event of appointment termination.

a)

producer

b)

insured

c)

insurer

d)

underwriter

89.

In a long-term care policy issued in Virginia, any provision limiting preexisting conditions may not exceed

a)

12 months

b)

30 days

c)

3 months

d)

6 months

90.

The ______ is required to notify the Bureau of Insurance of a licensee's change of name or address.

a)

licensee

b)

agency

c)

beneficiary

d)

insurer

91.

In Virginia, a long-term care policy which lapses may be reinstated within five months if

a)

The insurer failed to send a termination notice

b)

The insurer failed to send a second premium notice

c)

The covered individual lost the premium notice

d)

The covered individual was mentally incapacitated

92.

The Affordable Care Act (ACA) established "exchanges" in order to

a)

enforce every U.S. citizen to purchase health insurance

b)

issue fines to those U.S. citizens who do not purchase health insurance

93.

What is the actuarial value of a bronze level health plan?

a)

60

b)

70

c)

90

d)

80

94.

According to the Affordable Care Act, new Health Insurance Marketplaces are established by the

a)

CCIIOO

b)

ICIICO

c)

CCIIO

d)

CCOII

95.

A prepaid dental plan has an agreement in place with a network of dentists which

a)

accepts an established amount as payment in full for the dental services rendered

b)

requires all the dentists to be located within the same state

c)

must cover 100% of all orthodontic treatments

d)

allows the dentists to determine the deductible and coinsurance amounts

96.

Jerry has an indemnity plan which covers dental expenses. Typically, these type of plans

a)

never require a deductible for major services

b)

cover preventative care once every six months

c)

has a limited network of dentists to chose from

d)

cover oral surgery as a result from an injury

97.

According to the Federal Fraud and False Statements Act, which of these is considered to be an intentional violation?

a)

Sharing commissions with a licensed agent

b)

Writing controlled business

c)

Making false entries in a company's books

d)

Transacting insurance outside a licensee's home state