WorksheetsPercakapan Umum di Hotel
Total questions: 12
Worksheet time: 6mins
What do you need to prepare when checking in at a hotel?
Hotel membership card
Travel guidebook
Identification, reservation proof, and payment method.
Casual clothing
What documents are usually required at check-out!
Electricity payment receipt
ID card or passport, reservation confirmation, credit card.
Driver's license
Gym membership card
How to request room service in a hotel?
Use the hotel app on your phone.
Ask the receptionist in the lobby.
Send an email to the hotel management.
Contact the room service number on your room phone.
What should you do if there is an error on the bill during check-out?
Try paying with a different payment method.
Leave the bill as it is and proceed with check-out.
Contact customer service to report the error on the bill.
Wait for the bill to be automatically corrected.
What are some facilities that are usually available in room service?
Massage chair
Television and remote
Private swimming pool
Food and beverages, clean towels, toiletries, cleaning service
How to ask for tourist information at the hotel?
Check the information on the hotel website.
Ask directly at the reception or use the phone in the room.
Contact a travel agent directly.
Ask other guests at the hotel.
What should you do if you want to extend your stay at the hotel?
Contact the receptionist to extend your stay.
Check the hotel website for more information.
Ask other guests about their stay.
Leave the hotel without informing the receptionist.
What are some types of food that can be ordered through room service?
Pasta
Pizza, burger, salad, sandwich, and desserts like cake.
Sushi
Taco
How do you ask for help from the receptionist during check-in?
Wait outside the hotel until called.
Approach the reception desk and explain your needs.
Contact an unlisted phone number.
Fill out a form without speaking to the receptionist.
What should you do if you lose your room key?
Wait until someone else opens the door.
Contact the receptionist for assistance.
Walk away without telling anyone.
Try to open the door with a credit card.
What are some nearby tourist attractions that can be asked about at the hotel!
factory
city park, museum, beach, shopping center, local dining places.
mountain
train station
How can I provide feedback about hotel services at check-out?
Write a review on a personal blog
Ask other guests
Provide feedback on social media
Give feedback directly to the staff, fill out a form, or send an email.
