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First Summative Test in Computer systems Servicing

Total questions: 60

Worksheet time: 30mins

Name
Class
Date
1.

Which chemical hazard is commonly present when cleaning electronic components?

a)

Ammonia fumes from cleaning solutions

b)

Carbon dioxide from fire extinguishers

c)

Chlorine gas from water spills

d)

Helium from compressed air cans

2.

What is the potential hazard of using damaged extension cords in a computer laboratory?

a)

Reduced network speed

b)

Increased risk of tripping only

c)

Overheating and fire risk

d)

Slower charging of devices

3.

Which is the best preventive measure against static electricity hazard when handling computer components?

a)

Using metal tools directly on the motherboard

b)

Wearing an anti-static wrist strap

c)

Keeping components near magnets

d)

Using plastic gloves

4.

What is the safest way to clean internal components like fans or heat sinks?

a)

Water and sponge

b)

Compressed air

c)

Dry cloth

d)

Vacuum cleaner

5.

What type of device is a printer?

a)

Input

b)

Output

c)

Storage

d)

Processing

6.

Identify the input devices from the list below:

a)

Mouse

b)

Keyboard

c)

Monitor

d)

Webcam

7.

Which of the following is NOT a peripheral device?

a)

supply

b)

External hard drive

c)

Scanner

d)

Microphone

8.

Which of the following can serve as both input and output devices?

a)

Projector

b)

Touchscreen

c)

Microphone

d)

Keyboard

9.

Which of these is not an internal device?

a)

RAM

b)

SSD

c)

Monitor

d)

Graphics card

10.

Which of the following is the first step when disassembling a computer system unit?

a)

remove the RAM

b)

disconnect the power supply

c)

unscrew the motherboard

d)

remove the hard drive

11.

When installing a CPU on a motherboard, which precaution is most important?

a)

ensure the CPU fan is removed before installation

b)

align the CPU pins correctly with the socket

c)

apply maximum force to lock it into place

d)

install it before applying thermal paste

12.

What is the primary use of the software Rufus?

a)

create bootable USB drives

b)

install antivirus software

c)

compress files

d)

back up data

13.

Which option in Rufus allows you to perform a quick format of the USB drive?

a)

Full Recovery

b)

Disk Optimization

c)

Quick Format

d)

Sector Check

14.

Which type of drive can Rufus be used to create bootable media for?

a)

only USB flash drives

b)

external hard drives and USB flash drives

c)

CD/DVD drives

d)

only external SSDs

15.

When formatting a USB drive in Rufus, what MINIMUM size should be used when using 3.97gb windows 10?

a)

4gb

b)

8gb

c)

16gb

d)

8mb

16.

Which operating systems can Rufus be used to create bootable USB drives for?

a)

Only Windows

b)

Only Linux

c)

Windows and MacOS

d)

Windows, Linux, and other operating

17.

Which of the following is a requirement before using Rufus to create a bootable USB drive?

a)

hard disk drive

b)

valid ISO file of the operating system

c)

an antivirus software installed on the USB

d)

Wi-Fi connection

18.

What key is commonly pressed to enter the BIOS setup during startup?

a)

F12

b)

F8

c)

F2

d)

F10

19.

Which of the following is NOT a common setting you can configure in BIOS?

a)

Boot sequence

b)

System date and time

c)

Display brightness

d)

Processor settings

20.

If the display is blank but the computer seems to be running, which component is most likely the issue?

a)

Hard Drive

b)

Power Supply

c)

Graphics Card

d)

CPU

21.

What must be done to a hard drive before it can be used as the main storage for an operating system?

a)

Defragment the drive

b)

Format the drive

c)

Compress the drive

d)

Encrypt the drive

22.

What does "rebooting" a computer mean?

a)

Installing new software

b)

Restarting the computer

c)

Formatting the hard drive

d)

Shutting down the system permanently

23.

What is the most common symptom of a failing power supply?

a)

Slow performance

b)

No power

c)

Unusual noises

d)

Frequent freezing

24.

If a computer frequently overheats, which of the following might be the cause?

a)

Failing CPU

b)

Overused RAM

c)

Dusty fans or improper cooling

d)

Malfunctioning keyboard

25.

Which tool is commonly used to test the functionality of a power supply unit (PSU)?

a)

Multimeter

b)

Screwdriver

c)

Memtest86

d)

GPU tester

26.

What is the final step after assembling a computer system unit to confirm that all steps were successful?

a)

Close the case and store the computer

b)

Power on the system and test all components

c)

Install additional RAM

d)

Reformat the hard drive

27.

Which component is most likely to be replaced if a computer is frequently crashing and showing a blue screen (BSOD)?

a)

Graphics Card

b)

CPU

c)

RAM

d)

Power Supply

28.

What is the first device typically selected in the boot sequence for clean OS installation?

a)

Hard drive

b)

USB or DVD drive

c)

Network adapter

d)

RAM

29.

Which component stores the BIOS settings even when the computer is powered off?

a)

Hard drive

b)

CMOS battery

c)

RAM

d)

Power supply

30.

What is the first thing you should do before disassembling a computer?

a)

remove the CPU

b)

disconnect from power

c)

touch the motherboard

d)

update the BIOS

31.

What happens when the "Boot Order" is incorrectly set?

a)

computer will boot faster

b)

computer may fail to start

c)

operating system will be updated

d)

BIOS settings will reset automatically

32.

Which file system is commonly used when formatting a hard drive for Windows?

a)

FAT32

b)

HFS+

c)

NTFS

d)

EXT4

33.

What is the purpose of a bootable USB drive created using Rufus?

a)

update drivers

b)

install or repair an operating system

c)

play media files

d)

store documents

34.

When formatting a hard drive during installation, which of the following is completely erased?

a)

only the operating system files

b)

only the program files

c)

all files and data on the drive

d)

only personal documents and media files

35.

When might you need to access the BIOS?

a)

when you want to check your email

b)

to change the boot order for OS installation

c)

when installing a printer

d)

to use an external storage device

36.

During the installation of office productivity software, the installer shows an error: "Insufficient disk space." What is the most efficient solution?

a)

delete unused files or uninstall unnecessary applications

b)

replace the motherboard

c)

install a new antivirus program

d)

restart the computer and try again

37.

What is the primary purpose of application software in a computer system?

a)

manage the hardware resources of the system

b)

enable users to perform specific tasks such as word processing or photo editing

c)

control the startup process of the computer

d)

clean and maintain hardware components

38.

A computer lab technician must choose between two applications: one is free and open source but less user-friendly, and the other is paid with better support and ease of use. What should be the MAIN factor to consider in decision-making?

a)

number of available USB ports

b)

user requirements, budget, and long-term support needs

c)

color of the application's logo

d)

size of the installation CD

39.

Which part of the computer should you watch closely during a stress test?

a)

Monitor

b)

CPU

c)

Keyboard

d)

Mouse

40.

What is the MAIN purpose of a stress test on a computer?

a)

clean the screen

b)

check how the computer works under heavy use

c)

play games

d)

change the wallpaper

41.

Which of the following is NOT an example of application software?

a)

Microsoft Word

b)

Adobe Photoshop

c)

Linux Kernel

d)

AutoCAD

42.

Which tool is commonly used to perform a stress test on computer memory (RAM)?

a)

Task Manager

b)

MemTest86

c)

Disk Defragmenter

d)

BIOS setup

43.

During a stress test, the system automatically shuts down after reaching a high temperature. What does this indicate?

a)

operating system needs reinstallation

b)

cooling system might be inadequate or malfunctioning

c)

hard disk is too small

d)

stress test failed to run correctly

44.

Which of the following is NOT a recommended practice when conducting a stress test on a system?

a)

Monitoring system temperature during the test

b)

Running the test in a controlled environment

c)

Ignoring system warnings and alerts during the test

d)

Documenting test results for future reference

45.

Before you begin assembling a computer, what is the most important safety precaution you should do to avoid damaging sensitive components?

a)

wear gloves while holding the motherboard

b)

use an anti-static wrist strap to ground yourself

c)

place all parts on a wooden table

d)

wash your hands with soap and water

46.

While disassembling a computer for repair, which tool is least likely to be required?

a)

Phillips screwdriver

b)

Anti-static wrist strap

c)

Needle-nose pliers

d)

Soldering iron

47.

While removing a hard drive during disassembly, what is the proper way to handle it?

a)

Hold it by the circuit board to avoid dropping it

b)

Hold it firmly on the sides without touching the connectors

c)

Place it directly on a metal surface for convenience

d)

Pull it out forcefully if it is tightly secured

48.

While assembling the computers, you notice that the power supply unit (PSU) has fewer connectors than needed for the motherboard and other components. What is the best solution to complete the assembly without risking hardware damage?

a)

Use splitters to force connections for all components

b)

Replace the PSU with one that meets the required wattage and connectors

c)

Connect only the essential components and leave others unpowered

d)

Attempt to modify the PSU cables manually to add more connectors

49.

You are tasked to disassemble a computer for troubleshooting. To ensure accurate reassembly, which advanced technique is most effective?

a)

Memorize the position of each screw and component as you remove them

b)

Group screws randomly in a single container for easy access

c)

Take step-by-step photos or label cables and screws during disassembly

d)

Focus only on removing parts quickly to save time

50.

Before creating a bootable USB, what should you do first to avoid losing data?

a)

rename the USB drive

b)

back up important files from the USB

c)

install antivirus software

d)

increase USB storage size

51.

While making a bootable flash drive, which step ensures that the USB can properly boot and install the operating system on target computers?

a)

copy the operating system installer files directly to the USB without formatting it

b)

format the USB to NTFS or FAT32, then use a bootable tool (Rufus) to write the OS image

c)

rename the USB drive to 'BOOT' and paste all OS files manually

d)

compress the OS installer into a ZIP file before transferring it to the USB

52.

While setting up Rufus, you need to choose the correct partition scheme for modern computers that support UEFI. What should you select?

a)

MBR for BIOS or UEFI-CSM

b)

GPT for UEFI

c)

NTFS with quick format

d)

FAT32 for legacy mode

53.

After making the bootable USB, the target PC does not detect it during boot. Which two actions are the most effective first steps to troubleshoot?

a)

reformat the USB and try again

b)

check BIOS boot order and enable USB boot

c)

replace the computer's hard drive

d)

verify that the USB creation tool successfully wrote the boot sector

54.

Before starting the installation, which step is essential to ensure the computer can detect the installation media?

a)

Change the screen resolution

b)

Set the boot order in BIOS to prioritize USB or DVD drive

c)

Install antivirus first

d)

Enable Wi-Fi on the motherboard

55.

During installation, which partition is typically created to store the operating system files?

a)

Recovery partition

b)

System reserved partition

c)

Primary partition

d)

Extended partition

56.

After successfully installing Windows 10, the display resolution looks incorrect, and some hardware isn't functioning. What should you do first?

a)

Change the monitor

b)

Install the correct device drivers

c)

Increase screen brightness

d)

Reinstall Windows immediately

57.

Your supervisor wants Windows 10 installed alongside Linux (dual boot). What must you do during installation to avoid overwriting Linux?

a)

Format the entire hard drive and install Windows

b)

Select the Linux partition for Windows installation

c)

Create or select a separate partition for Windows

d)

Install Windows first, then Linux

58.

After installing Windows 10, the system fails to boot and shows a 'Missing boot device' error. Which two steps are the most effective first actions?

a)

Check if the hard drive is properly connected

b)

Reinstall Windows without checking BIOS

c)

Ensure the boot order includes the installed hard drive

d)

Replace the motherboard immediately

59.

What is the primary function of the motherboard in a computer system?

a)

Connect all components and allow communication between them

b)

Control the display output

c)

Store data permanently

d)

Provide power to the CPU only

60.

Which of the following is a common symptom of a failing hard drive?

a)

Unusual clicking or grinding noises

b)

All of the above

c)

Frequent system crashes

d)

Increased boot time