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WorksheetsTechnology in Business Test
Total questions: 22
Worksheet time: 11mins
Name
Class
Date
1.
Which e-commerce platform is specifically designed for creating online stores and processing payments?
a)
QuickBooks
b)
Shopify
c)
Trello
d)
Insightly
2.
What is the primary purpose of Customer Relationship Management (CRM) software?
a)
Managing inventory levels
b)
Processing payments
c)
Tracking customer interactions and preferences
d)
Creating financial statements
3.
Which of the following is a key benefit of using Amazon Marketplace for small businesses?
a)
Access to a global customer base
b)
Free website design services
c)
Unlimited storage space
d)
Employee management tools
4.
What is the main function of QuickBooks Online?
a)
Social media management
b)
Task organisation
c)
Financial accounting and reporting
d)
Customer relationship tracking
5.
Which cybersecurity measure is most effective in preventing unauthorised access?
a)
Using public Wi-Fi
b)
Sharing passwords among staff
c)
Multi-factor authentication
d)
Keeping software outdated
6.
What is a primary advantage of using Trello in business operations?
a)
Processing customer payments
b)
Managing project workflows and deadlines
c)
Creating financial reports
d)
Handling payroll
7.
How does social media marketing primarily benefit businesses?
a)
Reduces operating costs
b)
Eliminates need for customer service
c)
Increases brand visibility and engagement
d)
Replaces traditional advertising completely
8.
Which feature of Insightly CRM helps predict future sales trends?
a)
AI-powered analytics
b)
Manual data entry
c)
Basic contact list
d)
Payment processing
9.
What is a key consideration when protecting customer data under CCPA?
a)
Sharing data freely
b)
Collecting minimal necessary information
c)
Storing data indefinitely
d)
Using unsecured networks
10.
Which QuickBooks feature is essential for maintaining accurate financial records?
a)
Social media integration
b)
Task management
c)
Bank reconciliation
d)
Website builder
11.
What is the primary purpose of using Wave for small businesses?
a)
Social media scheduling
b)
Employee time tracking
c)
Financial management and invoicing
d)
Website development
12.
How can businesses best protect against phishing attacks?
a)
Opening all email attachments
b)
Employee cybersecurity training
c)
Disabling spam filters
d)
Sharing login credentials
13.
What is a key benefit of having a business website?
a)
Eliminating walk-in customers
b)
Reducing staff requirements
c)
24/7 online presence
d)
Increasing rental costs
14.
Which Trello feature helps teams track project deadlines?
a)
Payment processing
b)
Inventory management
c)
Calendar Power-Up
d)
Financial reporting
15.
What is the main advantage of using targeted social media advertising?
a)
Reaching specific customer demographics
b)
Eliminating marketing costs
c)
Replacing customer service
d)
Reducing website traffic
16.
Which aspect of e-commerce most directly impacts customer satisfaction?
a)
Internal accounting procedures
b)
Secure and efficient payment processing
c)
Employee scheduling
d)
Office layout
17.
What is a primary benefit of cloud-based business applications?
a)
No internet required
b)
Reduced data security
c)
Access from anywhere
d)
Limited storage space
18.
How does QuickBooks Online help with tax compliance?
a)
By managing social media
b)
By tracking tax-related transactions
c)
By scheduling staff
d)
By designing marketing materials
19.
What is the main purpose of using analytics in social media marketing?
a)
Reducing customer engagement
b)
Measuring campaign effectiveness
c)
Eliminating customer feedback
d)
Increasing operational costs
20.
Which feature of Shopify helps businesses manage their inventory?
a)
Social media posting
b)
Employee scheduling
c)
Stock tracking system
d)
Tax preparation
21.
Explain how a business could use social media to attract customers, and address one ethical concern? (2 sentences min)
4 lines
22.
Describe how a business could protect against a cybersecurity threat like the Target breach, and why this is important? (2 sentence min)
4 lines
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