Font size
WorksheetsExam I (Ch. 1 & 2)
Total questions: 63
Worksheet time: 32mins
What types of tasks do patient care technicians commonly perform in inpatient care settings?
Diagnostic and screening tasks
Delegated care tasks
Assessment and treatment tasks
Triage and management tasks
Which of the following is a task that may be assigned to PCTs?
Minor laceration repair
Administering medications
Drawing blood for testing
Explaining the patient’s diagnosis
If a PCT works for a heart care hospital, which of the following tasks might he perform often?
Conducting EKGs
Interpreting EKGs
Cardiac catheterization
Treating patients who become unresponsive
Which other healthcare workers do many of the same tasks PCTs perform?
Physical therapists and speech therapists
X-ray technicians and respiratory technicians
Nursing assistants and medical assistants
Pharmacy technicians and medication aides
Which of the following is true of PCTs and home health care?
PCTs who work in home care may do housekeeping tasks in addition to caring for clients.
PCTs are never hired to do home care.
PCTs who work in home care often give injections.
PCTs who work in home care must be licensed.
A PCT notices that a patient is having a hard time gripping utensils during meals. Which care team member could help?
Occupational therapist
Physical therapist
Medical social worker
Speech-language pathologist
If a PCT has a concern about another employee, how should she address it?
By posting on social media
By telling other PCTs and asking if they agree
By using the facility’s chain of command
By making an anonymous complaint to the director of nursing
What is the term for the responsibilities that are within the knowledge, training, and legal definition of a profession?
Scope of practice
Code of ethics
Standard of care
Chain of command
PCT Jonah forgets to identify Mrs. Contreras and check the meal card before helping her eat dinner. He realizes after she eats that he gave her the wrong meal. He reports his mistake immediately. Which characteristic of professionalism does this show best?
Organization
Honesty
Compassion
Patience
Which of the following is true of dressing in a clean, wrinkle-free uniform?
It is important and a sign of professionalism.
It is not necessary as long as a PCT performs their job properly.
It is not necessary because most employers do not care about appearance.
It is an outdated standard that can be ignored.
What are 2 common requirements for PCT certification?
Recommendation from a healthcare professional and a job offer at a hospital
A letter stating the person’s reasons for becoming a PCT and recommendation from an instructor
Completion of a PCT course and a letter of recommendation from a hospital administrator
Completion of a PCT course and passing a test given by the certification agency
What document replaced the American Hospital Association’s Statement on a Patient’s Bill of Rights?
The Dying Person’s Bill of Rights
The Hippocratic Oath
The Patient Care Partnership
The Affordable Care Act
Before a patient participates in a medical research study, a provider must
Give a detailed explanation of the study and tell the patient about possible risks
Ask if the patient wants to know what the risks may be
Arrange for the patient to talk to the researchers who are running the study
Make sure the patient does not know about any risks involved
The Patient Self-Determination Act requires medical facilities to inform patients about
Organ donation
Genetic testing
Insurance choices
Advance directives
A patient being treated in the emergency department collapses. He is not breathing and has no pulse. The patient has a DNR order in his chart. Which of the following is true?
Any trained healthcare worker must start CPR right away.
CPR should not be performed.
Only a provider can start CPR.
Only an emergency medical technician can start CPR.
A patient assigned male at birth uses the name Ms. Jones and uses she/her pronouns. A PCT must
Use the patient’s preferred name/pronouns if it does not conflict with the PCT’s personal beliefs
Try to remember to use the patient’s preferred name/pronouns
Apologize to the patient if the PCT does not want to use the preferred name/pronouns
Use the patient’s preferred name/pronouns
What is one way a PCT can promote patient rights during care?
By performing care quickly so the patient can be left alone
By telling the patient stories about other patients during care so he feels less isolated
How does HIPAA protect patient rights?
By making sure patients are only treated by qualified providers
By protecting choices about what care to receive
By requiring healthcare workers to report abuse
By keeping health information private and secure
A local news anchor is being treated at the hospital where Juan works as a PCT. He tells his friends that he is caring for the news anchor and even drew her blood. Which of the following is true?
What Juan did was illegal and unethical.
What Juan did was not illegal, but it was unethical.
What Juan did was not illegal or unethical because the news anchor is a public figure.
What Juan did was not illegal or unethical because the news anchor signed a form consenting to treatment.
Which law requires that hospitals provide necessary emergency treatment for patients even if they cannot pay?
EMTALA
HIPAA
CLIA
ADA
Violations of civil law are called
Crimes
Torts
Infractions
Penalties
A PCT who does not wash hands before providing care may be considered guilty of
Abuse
Assault
Negligence
Neglect
A child is brought to the emergency department of a hospital by her aunt. Her parents are on a cruise and cannot be contacted. What legal concept allows the child to be treated?
Advance directives
Express consent
Informed consent
Implied consent
A PCT is drawing blood from a child who is very frightened and keeps pulling his arm away. The PCT says, “Stop it!” and grips the child’s arm very tightly. This behavior
Is sometimes necessary
Should have been left to the parents
Can only be done by a nurse or provider
Is abusive
After using the facility’s chain of command to report physical abuse of patients by a nurse, a PCT sees that nothing has been done to change the situation. The PCT reports the abuse to law enforcement. What type of law protects the PCT from being fired or treated badly as a result of this report?
Good Samaritan laws
Patient protection laws
Whistleblower laws
Chain of command laws
Suspected abuse of a patient must be reported
If a patient is seriously hurt
If the abuse seems to be ongoing
Immediately
Only if the patient consents to the report
What is the purpose of an incident report?
To help prevent future incidents and improve quality of care and patient safety
To find out who is to blame for the incident and punish the person appropriately
To hide the details of the incident from legal authorities
To guarantee the facility will not be considered liable for any injuries
A PCT is injured on the job. What type of report may be made in addition to the facility’s incident report?
A report to the city or county health department
A report to the state board of medical licensing
A report to the PCT’s certifying agency
A federal report
What should not be discussed in an incident report?
A factual account of the event
Details of response to the event
Blame or liability for the event
The person’s reaction to the event
The main job of a PCT is to perform
Assigned tasks related to direct patient care
Assessment and treatment of patients
Which of the following best describes the role of a patient care technician (PCT)?
Direct patient care only
Clerical/administrative tasks only
Cleaning and organizing tasks
A mixture of direct patient care and clerical/administrative tasks
Which of the following is a PCT task that is not common for nursing assistants?
Assisting patients with bathing, grooming, and elimination
Drawing blood for testing
Assisting with admitting new patients
Assisting with range of motion exercises and ambulation
If a PCT works in the memory care unit of an assisted living facility, what condition can they expect to see often?
Dementia
Low blood pressure
Thyroid disorders
Heart attack
Which of the following tasks is likely to be performed by a PCT working in an outpatient setting?
Helping a patient to eat meals
Assisting providers with examinations
Removing a peripheral IV
Managing patient billing and insurance claims
What type of nurse must complete postgraduate training (a master’s or doctoral degree)?
A licensed vocational nurse
A licensed practical nurse
A registered nurse
An advanced practice registered nurse
A PCT notices that a patient is choking during meals and seems to have difficulty swallowing. Which care team member could help?
Occupational therapist
Physical therapist
Medical social worker
Speech-language pathologist
Which of the following is true about a PCT’s scope of practice?
It is set by federal law.
It is set by certification agencies.
It may be set by state law and/or facility policy.
It may be set by city law and/or the policies of the school where the PCT is trained.
This healthcare worker is usually directly above a PCT in a facility’s chain of command:
(a)
One of the Five Rights of Delegation is
Right Dose
Right Diagnosis
Right Direction/Communication
Right Time
Keeping healthcare information confidential is a common
Procedure
Policy
Suggestion
Observation
James, a PCT, gets a text message from his girlfriend shortly after arriving at work. She says she wants to talk later that day about whether they should continue dating or break up. Which of the following is a professional response?
James tells his first patient he is sorry if he seems distracted, but his girlfriend wants to break up with him.
James takes a moment to breathe and gather his thoughts, then continues working without mentioning the situation.
James decides that because he is so upset he just will not talk to patients or coworkers at all today if he can avoid it.
James continues working and asks every patient for advice about the situation with his girlfriend.
Which of the following is an example of a PCT being proactive?
A PCT notices that a patient or family member has plugged in a laptop computer by stretching a cord across the patient’s path to the bathroom. She unplugs the laptop and plugs it in behind the nightstand so the cord is not in the way.
A PCT answers a call light and helps a patient get out of bed and to the bathroom.
A PCT is assigned to draw blood from a patient. He checks the requisition and gathers the necessary equipment. He goes to the patient’s room and identifies the patient correctly before performing the blood draw.
A PCT sees that a patient has had an episode of incontinence. She reassures the patient, immediately removes all wet clothing and linens, cleans the patient, and provides fresh clothing and linens.
What is the term for annual training a PCT needs to take in order to maintain certification?
Vocational training
Continuing education
Certification training
With whom may a PCT share contact information and personal details about a coworker?
Only with his spouse or significant other
Only with trustworthy people
With nobody
Only with people the PCT thinks his coworker knows
What is a code of ethics?
A list of laws that must be followed by healthcare workers
A handbook of facility policies
A manual for the proper performance of care procedures
A guide to promote proper conduct and high standards of practice in a facility
Kendra is a PCT. She has found it very difficult to care for Mrs. Jackson today and she is feeling angry. Mrs. Jackson complains that Kendra is brushing her hair too roughly and Kendra responds by brushing harder and faster. Which of the following is true?
Kendra’s behavior is abusive.
Kendra is right to quickly finish her work with Mrs. Jackson before she gets even angrier.
Mrs. Jackson’s bad temper is to blame for Kendra’s behavior.
Mrs. Jackson should be brushing her own hair.
Advance directives
Are only important if a patient has not told her family verbally how she wishes to be cared for
Indicate what property will go to whom when a patient dies
May include living wills, durable power of attorney for health care, and do not resuscitate (DNR) or do not intubate (DNI) orders
Are required for admission to facilities that receive Medicare or Medicaid funds
Lucas, a PCT, is assigned to perform a 12-lead EKG on a patient. The patient says she does not want the EKG done and pulls her blanket up to her chin. What should Lucas do?
Explain that the doctor needs this test done and then gently pull the blanket down and start the EKG
Tell the patient she is just making things hard for the doctor and if she really wanted to get well she would agree to the test
Tell the patient that if she does not cooperate he will need to get another PCT to help him do the test
Tell the patient he understands that she does not want the test done and ask if there are any questions he or a nurse or provider could answer to make her feel more comfortable
Which of the following is an example of the kind of choice a PCT can allow a patient to make?
Whether to have a bath or do oral care first
How often to have vital signs measured
When to have X-rays or other scheduled tests performed
When to be discharged from the facility
The best place for a PCT to give information about all patients on the floor to the PCT on the next shift is
In a public lounge area
In the hospital lobby
In a patient’s room
In a room or area available only to staff
A woman rushes up to a PCT in the hallway and says she is the daughter of the patient in room 423. She wants to know how he is doing. How should the PCT respond?
By looking up the patient’s record and telling the woman his latest vital signs
By telling her about any care the PCT has provided for the patient that day
By telling her that she is sorry, but she cannot discuss patient care without the patient’s permission
By telling her to go to the information desk downstairs
Who has to follow HIPAA regulations?
All healthcare workers
Certified healthcare workers only
Licensed healthcare workers only
Facility administrative staff only
Which of the following is a patient whose record a PCT is legally and ethically allowed to view?
The record of his cousin, who is being treated in another facility connected to the facility where the PCT works
The record of his best friend, who is in the unit where the PCT works, but whom the PCT is not assigned to care for
The record of an old neighbor, whom the PCT is assigned to care for
The record of the city’s mayor, who was treated in the facility’s emergency department and then released
A patient who needs a wheelchair is placed in a room that is arranged in a way that makes it hard for her to get to the bathroom. Which law gives her the right to be in a room where she can access the bathroom without difficulty?
EMTALA
HIPAA
CLIA
ADA
Which of the following is an example of battery?
Telling a disruptive patient that she will not get dinner if she does not quiet down
Forcing food into a patient’s mouth
Threatening a patient that he will be sent to a different unit if he does not behave for the PCT
Teasing a patient who is afraid to have a procedure done
An adult patient who is not legally able to give consent due to cognitive disability must have
All healthcare decisions made by a primary healthcare provider
A legal representative for healthcare decisions
All healthcare decisions based on implied consent
A medical social worker present when healthcare decisions are made
What is a mandated reporter?
A person who must report changes in vital signs to the nurse
A person who is legally required to report suspected or observed abuse
A person responsible for assisting patients who wish to make a general complaint
A person who writes articles about patients’ rights for a facility newsletter
Mr. Olsen never wants to talk when his eldest son visits. The son always closes the door and never allows anyone else to enter the room during his visits. Mr. Olsen is withdrawn for hours after these visits. What should a PCT who witnesses these things do?
Confront the son and accuse him of abusing his father
Tell Mr. Olsen that his son cannot visit any more
Talk to a supervisor about her concerns and then follow up to be sure the issue has been addressed
Immediately call local or state authorities
A living will indicates the medical care a person wants or does not want in case she becomes unable to make those decisions and may also be called a(n)
Durable power of attorney for health care
Will
Invocation of trust
Directive to physicians
After a patient falls, in what circumstances should a PCT make an incident report?
If a bone is broken
If the patient must be treated by a provider as a result of the fall
If the patient wants an incident report filed
In every circumstance
What is documented in a patient’s medical record regarding an incident report?
The facts of the incident, but not that an incident report was filed.
A copy of the incident report itself.
The names of all staff involved in the incident report.
A detailed analysis of who was at fault in the incident.
A patient was not given a very important medication for an extended time. As a result, the patient had a heart attack. This is an example of
Workplace violence
A sentinel event
Assault
Exploitation
How might incident reports improve safety in a facility?
By shaming the responsible healthcare workers into providing better care
By properly punishing healthcare workers who make mistakes
By identifying possible problems and preventing future incidents
By giving patients a chance to express their opinions about mistakes in care
