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Key Terms - Chapter 1 (Phlebotomy Technician)

Total questions: 55

Worksheet time: 28mins

Name
Class
Date
1.

What is the term for a person or organization that provides health care, such as a doctor, advanced practice nurse, clinic or agency?

a)

provider

b)

patient

c)

insurer

d)

pharmacist

2.

What is the term for a place where health care is delivered or administered; may be a hospital, doctor’s office, clinical laboratory, treatment center, etc.?

a)

facility

b)

pharmacy

c)

ambulance

d)

insurance

3.

What is the term for a person or organization paying for health care?

a)

payer

b)

provider

c)

patient

d)

insurer

4.

What is the term for making a medical determination of illness?

a)

diagnose

b)

prescribe

c)

operate

d)

vaccinate

5.

What is the term for a type of medical care provided to patients who stay at a facility overnight?

a)

inpatient

b)

outpatient

c)

ambulatory

d)

telemedicine

6.

What is the term for a type of medical care that does not require an overnight stay?

a)

outpatient

b)

inpatient

c)

emergency

d)

surgical

7.

What is the term for an illness that is short-term and requires immediate care?

a)

acute

b)

chronic

c)

benign

d)

latent

8.

What is the term for releasing a patient from a medical facility?

a)

discharge

b)

admission

c)

referral

d)

transfer

9.

What is the term for checking a patient in to a medical facility for inpatient care?

a)

admit

b)

discharge

c)

transfer

d)

observe

10.

What is the term for a center that provides skilled care 24 hours a day to residents who live there?

a)

long-term care facility

b)

outpatient clinic

c)

urgent care center

d)

rehabilitation gym

11.

What is the term for a facility that collects and analyzes specimens from patients in order to provide doctors and other healthcare professionals with information?

a)

clinical laboratory

b)

pharmacy

c)

radiology department

d)

emergency room

12.

What is the term for a portion or sample of something larger, collected for study or analysis?

a)

specimen

b)

container

c)

mixture

d)

solution

13.

What is the term for a facility that primarily analyzes specimens sent from other locations?

a)

reference laboratory

b)

clinical ward

c)

surgical suite

d)

pharmacy

14.

What is the term for federal regulations regarding the staffing and operation of clinical laboratories?

a)

Clinical Laboratory Improvement Amendments (CLIA)

b)

Health Insurance Portability and Accountability Act (HIPAA)

c)

Food and Drug Administration Modernization Act (FDAMA)

d)

Occupational Safety and Health Act (OSHA)

15.

What is the term for officially approving through a specific process?

a)

accredit

b)

ignore

c)

refuse

d)

postpone

16.

What is the term for an independent, nonprofit organization that evaluates and accredits healthcare organizations?

a)

Joint Commission

b)

Centers for Disease Control and Prevention

c)

World Health Organization

d)

Food and Drug Administration

17.

Fill in the blank: In a clinical laboratory, the department concerned with analyzing specimens for the presence of particular chemicals is called _________.

a)

chemistry

b)

hematology

c)

microbiology

d)

immunology

18.

Fill in the blank: In a clinical laboratory, the department concerned with analyzing specimens to study properties, diseases, or disorders of the blood is called _________.

a)

hematology

b)

microbiology

c)

biochemistry

d)

immunology

19.

Fill in the blank: The process of blood clotting is called _________.

a)

coagulation

b)

diffusion

c)

respiration

d)

filtration

20.

Fill in the blank: In a clinical laboratory, the department concerned with the study of bacteria, viruses, fungi, and other microorganisms is called _________

a)

microbiology

b)

hematology

c)

biochemistry

d)

pathology

21.

Fill in the blank: Living things so small they can only be seen under a microscope are called _________.

a)

microorganisms

b)

plants

c)

minerals

d)

insects

22.

Fill in the blank: In medicine, to cause any microorganisms present to multiply is called _________.

a)

culture

b)

sterilization

c)

incubation

d)

filtration

23.

Fill in the blank: In a clinical laboratory, the department concerned with analyzing specimens to study the body’s response to disease is called _________.

a)

immunology

b)

hematology

c)

microbiology

d)

biochemistry

24.

Fill in the blank: A protein made by the body to protect against foreign substances is called an _________.

a)

antibody

b)

enzyme

c)

hormone

d)

carbohydrate

25.

Fill in the blank: A facility or department within a facility concerned with collecting and preparing blood for transfusion is called a _________ bank.

a)

blood

b)

food

c)

data

d)

energy

26.

Fill in the blank: In a clinical laboratory, the department concerned with the study of the causes and effects of disease is called _________.

a)

pathology

b)

hematology

c)

microbiology

d)

biochemistry

27.

Fill in the blank: In a clinical laboratory, the department concerned with the examination of the structure and function of cells in specimens is called _________

a)

cytology

b)

hematology

c)

microbiology

d)

biochemistry

28.

Fill in the blank: The visual, microscopic, and chemical testing of urine specimens is called _________.

a)

urinalysis

b)

hemolysis

c)

cytology

d)

biopsy

29.

Fill in the blank: In medical facilities, a designation of urgency is called _________.

a)

stat

b)

routine

c)

optional

d)

delayed

30.

Fill in the blank: A legally required process that must be completed to practice a profession is called _________.

a)

licensure

b)

certification

c)

registration

d)

accreditation

31.

Fill in the blank: The line of authority at a facility is called the _________.

a)

chain of command

b)

organizational chart

c)

mission statement

d)

code of ethics

32.

Fill in the blank: A legal term that means someone can be held responsible for harming someone is called _________.

a)

liability

b)

evidence

c)

verdict

d)

appeal

33.

Fill in the blank: The range of tasks a healthcare worker is allowed to perform according to state or federal law or to facility policy is called _________.

a)

scope of practice

b)

code of ethics

c)

chain of command

d)

patient rights

34.

Fill in the blank: The puncture of a vein with a hollow needle for the purpose of extracting a blood specimen is called _________.

a)

venipuncture

b)

arteriography

c)

phlebitis

d)

angioplasty

35.

What is the term for a blood vessel that carries blood toward the heart?

a)

vein

b)

artery

c)

capillary

d)

aorta

36.

What is the smallest blood vessel that carries oxygen and nutrients to and removes carbon dioxide and wastes from cells throughout the body?

a)

capillary

b)

artery

c)

vein

d)

venule

37.

What is the term for the puncture of a patient's skin for the purpose of collecting a blood specimen from the capillaries beneath the puncture site, also called dermal puncture?

a)

capillary puncture

b)

venipuncture

c)

arterial puncture

d)

bone marrow aspiration

38.

What is a course of action that should be taken every time a certain situation occurs called?

a)

policy

b)

habit

c)

strategy

d)

routine

39.

What is a method, or way, of doing something called?

a)

procedure

b)

location

c)

result

d)

object

40.

What is an order for diagnostic tests to be completed called?

a)

requisition

b)

prescription

c)

referral

d)

authorization

41.

In health care, what is the process of ensuring that care is being provided according to facility policy and procedures, with results to meet expectations?

a)

quality assurance

b)

risk management

c)

patient billing

d)

inventory control

42.

In health care, what are practices that seek to make care better in a way that can be measured called?

a)

quality improvement

b)

patient billing

c)

medical coding

d)

disease surveillance

43.

In health care, what are processes put into place to document that standards are being met called?

a)

quality control

b)

risk assessment

c)

patient intake

d)

medical billing

44.

What is the name of the nonprofit organization that develops standards of practice for laboratories worldwide?

a)

Clinical Laboratory Standards Institute (CLSI)

b)

World Health Organization (WHO)

c)

American Medical Association (AMA)

d)

Food and Drug Administration (FDA)

45.

What is the process used in healthcare to ensure skills are mastered for particular positions called?

a)

certification

b)

diagnosis

c)

treatment

d)

registration

46.

What is the term for experience working with patients in a healthcare facility?

a)

clinical experience

b)

administrative experience

c)

laboratory research

d)

technical training

47.

In health care, what is the education intended to keep healthcare workers up-to-date on changes in medicine that affect their jobs called?

a)

continuing education

b)

primary education

c)

vocational training

d)

general orientation

48.

What is the term for having to do with work or a job?

a)

professional

b)

seasonal

c)

casual

d)

recreational

49.

What is the term for having to do with life outside a job?

a)

personal

b)

professional

c)

corporate

d)

official

50.

What is the term for behaving properly when on the job?

a)

professionalism

b)

negligence

c)

procrastination

d)

disobedience

51.

What is the term for identifying with the feelings of others?

a)

empathy

b)

sympathy

c)

apathy

d)

antipathy

52.

What is the term for showing sensitivity and having a sense of what is appropriate when dealing with others?

a)

tactful

b)

boastful

c)

careless

d)

indifferent

53.

What is the term for the following definition: careful; guided by a sense of what is important and right.

a)

conscientious

b)

reckless

c)

apathetic

d)

impulsive

e)

careless

54.

What is the term for the following definition: a state of being overwhelmed by mental or emotional demands.

a)

stress

b)

relaxation

c)

motivation

d)

happiness

55.

What is the term for the following definition: something that causes stress.

a)

stressor

b)

relaxant

c)

nutrient

d)

remedy