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WorksheetsKey Terms - Chapter 1 (Phlebotomy Technician)
Total questions: 55
Worksheet time: 28mins
What is the term for a person or organization that provides health care, such as a doctor, advanced practice nurse, clinic or agency?
provider
patient
insurer
pharmacist
What is the term for a place where health care is delivered or administered; may be a hospital, doctor’s office, clinical laboratory, treatment center, etc.?
facility
pharmacy
ambulance
insurance
What is the term for a person or organization paying for health care?
payer
provider
patient
insurer
What is the term for making a medical determination of illness?
diagnose
prescribe
operate
vaccinate
What is the term for a type of medical care provided to patients who stay at a facility overnight?
inpatient
outpatient
ambulatory
telemedicine
What is the term for a type of medical care that does not require an overnight stay?
outpatient
inpatient
emergency
surgical
What is the term for an illness that is short-term and requires immediate care?
acute
chronic
benign
latent
What is the term for releasing a patient from a medical facility?
discharge
admission
referral
transfer
What is the term for checking a patient in to a medical facility for inpatient care?
admit
discharge
transfer
observe
What is the term for a center that provides skilled care 24 hours a day to residents who live there?
long-term care facility
outpatient clinic
urgent care center
rehabilitation gym
What is the term for a facility that collects and analyzes specimens from patients in order to provide doctors and other healthcare professionals with information?
clinical laboratory
pharmacy
radiology department
emergency room
What is the term for a portion or sample of something larger, collected for study or analysis?
specimen
container
mixture
solution
What is the term for a facility that primarily analyzes specimens sent from other locations?
reference laboratory
clinical ward
surgical suite
pharmacy
What is the term for federal regulations regarding the staffing and operation of clinical laboratories?
Clinical Laboratory Improvement Amendments (CLIA)
Health Insurance Portability and Accountability Act (HIPAA)
Food and Drug Administration Modernization Act (FDAMA)
Occupational Safety and Health Act (OSHA)
What is the term for officially approving through a specific process?
accredit
ignore
refuse
postpone
What is the term for an independent, nonprofit organization that evaluates and accredits healthcare organizations?
Joint Commission
Centers for Disease Control and Prevention
World Health Organization
Food and Drug Administration
Fill in the blank: In a clinical laboratory, the department concerned with analyzing specimens for the presence of particular chemicals is called _________.
chemistry
hematology
microbiology
immunology
Fill in the blank: In a clinical laboratory, the department concerned with analyzing specimens to study properties, diseases, or disorders of the blood is called _________.
hematology
microbiology
biochemistry
immunology
Fill in the blank: The process of blood clotting is called _________.
coagulation
diffusion
respiration
filtration
Fill in the blank: In a clinical laboratory, the department concerned with the study of bacteria, viruses, fungi, and other microorganisms is called _________
microbiology
hematology
biochemistry
pathology
Fill in the blank: Living things so small they can only be seen under a microscope are called _________.
microorganisms
plants
minerals
insects
Fill in the blank: In medicine, to cause any microorganisms present to multiply is called _________.
culture
sterilization
incubation
filtration
Fill in the blank: In a clinical laboratory, the department concerned with analyzing specimens to study the body’s response to disease is called _________.
immunology
hematology
microbiology
biochemistry
Fill in the blank: A protein made by the body to protect against foreign substances is called an _________.
antibody
enzyme
hormone
carbohydrate
Fill in the blank: A facility or department within a facility concerned with collecting and preparing blood for transfusion is called a _________ bank.
blood
food
data
energy
Fill in the blank: In a clinical laboratory, the department concerned with the study of the causes and effects of disease is called _________.
pathology
hematology
microbiology
biochemistry
Fill in the blank: In a clinical laboratory, the department concerned with the examination of the structure and function of cells in specimens is called _________
cytology
hematology
microbiology
biochemistry
Fill in the blank: The visual, microscopic, and chemical testing of urine specimens is called _________.
urinalysis
hemolysis
cytology
biopsy
Fill in the blank: In medical facilities, a designation of urgency is called _________.
stat
routine
optional
delayed
Fill in the blank: A legally required process that must be completed to practice a profession is called _________.
licensure
certification
registration
accreditation
Fill in the blank: The line of authority at a facility is called the _________.
chain of command
organizational chart
mission statement
code of ethics
Fill in the blank: A legal term that means someone can be held responsible for harming someone is called _________.
liability
evidence
verdict
appeal
Fill in the blank: The range of tasks a healthcare worker is allowed to perform according to state or federal law or to facility policy is called _________.
scope of practice
code of ethics
chain of command
patient rights
Fill in the blank: The puncture of a vein with a hollow needle for the purpose of extracting a blood specimen is called _________.
venipuncture
arteriography
phlebitis
angioplasty
What is the term for a blood vessel that carries blood toward the heart?
vein
artery
capillary
aorta
What is the smallest blood vessel that carries oxygen and nutrients to and removes carbon dioxide and wastes from cells throughout the body?
capillary
artery
vein
venule
What is the term for the puncture of a patient's skin for the purpose of collecting a blood specimen from the capillaries beneath the puncture site, also called dermal puncture?
capillary puncture
venipuncture
arterial puncture
bone marrow aspiration
What is a course of action that should be taken every time a certain situation occurs called?
policy
habit
strategy
routine
What is a method, or way, of doing something called?
procedure
location
result
object
What is an order for diagnostic tests to be completed called?
requisition
prescription
referral
authorization
In health care, what is the process of ensuring that care is being provided according to facility policy and procedures, with results to meet expectations?
quality assurance
risk management
patient billing
inventory control
In health care, what are practices that seek to make care better in a way that can be measured called?
quality improvement
patient billing
medical coding
disease surveillance
In health care, what are processes put into place to document that standards are being met called?
quality control
risk assessment
patient intake
medical billing
What is the name of the nonprofit organization that develops standards of practice for laboratories worldwide?
Clinical Laboratory Standards Institute (CLSI)
World Health Organization (WHO)
American Medical Association (AMA)
Food and Drug Administration (FDA)
What is the process used in healthcare to ensure skills are mastered for particular positions called?
certification
diagnosis
treatment
registration
What is the term for experience working with patients in a healthcare facility?
clinical experience
administrative experience
laboratory research
technical training
In health care, what is the education intended to keep healthcare workers up-to-date on changes in medicine that affect their jobs called?
continuing education
primary education
vocational training
general orientation
What is the term for having to do with work or a job?
professional
seasonal
casual
recreational
What is the term for having to do with life outside a job?
personal
professional
corporate
official
What is the term for behaving properly when on the job?
professionalism
negligence
procrastination
disobedience
What is the term for identifying with the feelings of others?
empathy
sympathy
apathy
antipathy
What is the term for showing sensitivity and having a sense of what is appropriate when dealing with others?
tactful
boastful
careless
indifferent
What is the term for the following definition: careful; guided by a sense of what is important and right.
conscientious
reckless
apathetic
impulsive
careless
What is the term for the following definition: a state of being overwhelmed by mental or emotional demands.
stress
relaxation
motivation
happiness
What is the term for the following definition: something that causes stress.
stressor
relaxant
nutrient
remedy
