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Management Organization Chap 4

Total questions: 40

Worksheet time: 20mins

Name
Class
Date
1.

Which of the following best defines organizing in management?

a)

Arranging resources to achieve goals

b)

Hiring new employees

c)

Creating a marketing plan

d)

Motivating workers

2.

Which is NOT part of the importance of organizing?

a)

Identification of organizational activities

b)

Classifying authority

c)

Random decision-making

d)

Coordination of authority and responsibility

3.

The first step in the organizing process is:

a)

Grouping members

b)

Determining tasks and defining jobs

c)

Coordinating resources

d)

Monitoring and feedback

4.

Determining the locus of decision-making refers to:

a)

Finding out who makes decisions

b)

Assigning daily tasks

c)

Setting goals

d)

Designing products

5.

Grouping organizational members is:

a)

A leadership process

b)

A step in the organizing process

c)

A communication method

d)

A financial strategy

6.

Coordinating resources ensures:

a)

Conflicts between employees

b)

Effective use of resources

c)

More paperwork

d)

Less authority

7.

Monitoring and feedback is important because it:

a)

Reduces salaries

b)

Ensures improvement

c)

Increases hierarchy

d)

Removes structure

8.

A formal organization is characterized by:

a)

Casual meetings

b)

Well-defined jobs and authority

c)

Spontaneous groups

d)

Informal chats

9.

An informal organization forms based on:

a)

Written policies

b)

Social and personal relationships

c)

Official memos

d)

Government rules

10.

Which type of organization has clearly defined authority and responsibility?

a)

Formal

b)

Informal

c)

Flexible

d)

Social

11.

Which type of organization originates spontaneously within the formal setup?

a)

Formal

b)

Informal

c)

Functional

d)

Centralized

12.

Informal organizations are mainly based on:

a)

Written contracts

b)

Personal relationships

c)

Job descriptions

d)

Legal structures

13.

The chart and chain of command shows:

a)

Sales reports

b)

Flow of authority

c)

Customer feedback

d)

Budget

14.

Span of control refers to:

a)

Number of subordinates a manager supervises

b)

Geographical area served

c)

Product range

d)

Delegation method

15.

Delegation means:

a)

Assigning tasks to subordinates

b)

Firing employees

c)

Centralizing decisions

d)

Recruitment

16.

Centralization means:

a)

Decisions made at top levels

b)

Decisions spread across levels

c)

No authority

d)

Random authority

17.

Decentralization means:

a)

All decisions at top level

b)

Decisions shared at different levels

c)

No structure

d)

Single manager

18.

Functional departmentalization groups activities according to:

a)

Functions

b)

Products

c)

Customers

d)

Locations

19.

Divisional departmentalization means:

a)

Grouping by functions

b)

Autonomous business units

c)

Mixing departments

d)

Flat structure

20.

Product departmentalization is based on:

a)

Products or services

b)

Locations

c)

Processes

d)

Customers

21.

Customer departmentalization groups activities based on:

a)

Customer needs

b)

Product quality

c)

Geographical area

d)

Production line

22.

Process departmentalization groups activities according to:

a)

Production processes

b)

Customer type

c)

Department size

d)

Function

23.

Geographical departmentalization is based on:

a)

Regions served

b)

Customer feedback

c)

Functions

d)

Products

24.

Matrix departmentalization involves:

a)

Two or more managers

b)

One manager only

c)

No managers

d)

Flat structure

25.

In a matrix structure, an employee reports to:

a)

Only the CEO

b)

Two or more managers

c)

HR manager

d)

No one

26.

Which departmentalization is best for organizations serving multiple regions?

a)

Process

b)

Geographical

c)

Product

d)

Customer

27.

Which departmentalization is best for manufacturing processes?

a)

Customer

b)

Product

c)

Process

d)

Matrix

28.

Organizational structure helps to understand:

a)

Relationships and coordination

b)

Employee salaries

c)

Sales reports

d)

Stock prices

29.

The choice of organizational structure depends on:

a)

Nature, specialization, and decision hierarchy

b)

Employee birthdays

c)

CEO's preference

d)

Market price

30.

Which structure combines functional and project managers?

a)

Matrix

b)

Divisional

c)

Geographical

d)

Process

31.

A pattern of structural development occurs when:

a)

The organization grows

b)

Sales drop

c)

Employees leave

d)

CEO retires

32.

Decision-making hierarchy is influenced by:

a)

Nature of organization

b)

Employee hobbies

c)

Office design

d)

Marketing

33.

Which of the following is NOT a type of departmentalization?

a)

Functional

b)

Product

c)

Random

d)

Geographical

34.

In centralization, authority is concentrated at:

a)

Lower levels

b)

Middle levels

c)

Top levels

d)

All levels equally

35.

In decentralization, authority is:

a)

At top level only

b)

Spread across levels

c)

Non-existent

d)

At one department

36.

Which is an example of product departmentalization?

a)

Separate units for electronics and furniture

b)

One team for all tasks

c)

Dividing by customer age

d)

Organizing by region

37.

True or False: Informal organizations can influence formal organizations.

a)

True

b)

False

c)

Depends on size

d)

Never

38.

True or False: Delegation removes all authority from a manager.

a)

True

b)

False

c)

Sometimes

d)

Depends on structure

39.

True or False: Centralization keeps decision-making at higher levels.

a)

True

b)

False

c)

Sometimes

d)

Never

40.

True or False: Functional departmentalization is based on customer needs.

a)

True

b)

False

c)

Sometimes

d)

Depends