WorksheetsRestaurant Service Quiz
Total questions: 30
Worksheet time: 15mins
What should be prepared before serving guests?
Ice water
Dinner roll and butter
Welcome drink
All of the above
What is the first step in the sequence of service?
Clearing the table
Taking orders
Serving dessert
Welcoming the guests
Which of the following is NOT a part of personal hygiene and grooming?
Serving food
Using perfume
Wearing clean uniforms
Washing hands
What should a server do when greeting guests?
Take them to their table without speaking
Smile and greet them
Ignore them
Ask for their order immediately
What is the correct order of serving drinks?
Serve from the front
Serve from the back
Serve from the right
Serve from the left
What should be done after serving the welcome drink?
Clear up extra cover
Clear the table
Serve the main course
Take the bill
What is the purpose of crumbing down?
To welcome guests
To prepare the bill
To clean the table
To serve dessert
When should ice water be served?
At the end of the meal
Throughout the meal
Only when requested
Only at the beginning
What is the correct way to present the menu?
Take orders immediately
Leave it on the table
Explain the menu items
Hand it to the guest
What should a server do when taking an order?
All is correct
Explain Menu
Write it down
Repeat it back
What is the proper way to open a guest's napkin?
From the front, clock wise
From the left clock wise
From the back unclock wise
From the right, clock wise
What should be done with dirty dishes after clearing the table?
Hide them under the table
Stack them on the side
Leave them on the table
Take them to the dishwashing area
What is the first thing to do when serving bread and butter?
Ask if they want it
Introduce it to the guests
Serve it from the right
Serve it from the left
What should be done if a guest has not finished their meal?
Wait until they are done
Clear their plate anyway
Ignore them
Ask if they want to take it home
What is the last step in the sequence of service?
Serve dessert
Farewell the guest
Prepare the bill
Clear the table
What should a server do when serving tea or coffee?
Do not serve it
Aks The guest, when they want for coffee or tea
Serve it after dessert
Serve it during dessert
What is the purpose of the captain order?
To take guest orders
To serve food
To clear the table
To manage the kitchen
What should be done with the bill after serving?
Throw it away
Ignore it
Leave it on the table
Hand it to the host
What is the correct way to farewell the guests?
Tell them to come back
Ignore them
Thank them for coming
Ask them to leave
What should be done with extra covers on the table?
Leave them as is
Remove them if not needed
Add more covers
Ignore them
What is the proper way to serve the main course?
From the right unclock wise
From the right clock wise
From the front, unclock wise
From the back, clock wise
What should a server do if a guest has a reservation?
Check the reservation book
Ignore the reservation
Ask them to wait
Serve them immediately
What is the first thing to do when a guest arrives?
Take their order
Welcome and greet them
Show them the menu
Ask for their bill
What should be done with the tablecloth after guests leave?
Clean it
Keep it for next time
Leave it on the table
Remove it immediately
What is the correct way to serve dessert?
From the back
From the front
From the right
From the left
What should a server do if a guest is not satisfied with their meal?
Ignore them
Apologize and offer a replacement
Ask for feedback
Both 2 and 3
What is the purpose of using a service cloth?
To clean the table
To serve food
All of the above
To wipe dishes
What should be done with the welcome drink after serving?
Ask the guest to enjoy it
Leave it on the table
Clear it immediately
Take it back
What is the correct way to handle a guest's napkin?
Place it on the table
Ignore it
Open it with permission
Throw it on the floor
What should a server do if a guest requests a specific table?
Deny the request
Check availability
Ask them to sit anywhere
Ignore the request
