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WorksheetsLQ1_IS101 (Fundamentals of Information Systems)
Total questions: 48
Worksheet time: 25mins
While setting up a new IT department, a manager explains to her staff that “data are just raw facts, but when processed and structured, it becomes useful for decision-making.”
What concept is she describing?
Network protocols
Knowledge
Information
Hardware
In the IPO model, which stage converts input into meaningful output?
Storage
Processing
Feedback
Output
Which of the following is NOT a component of an information system?
Software
Weather
Hardware
People
Network
Which phase of the SDLC focuses on determining system goals and scope?
Design
Deployment
Maintenance
Planning
Knowledge is built upon:
Memory chips
Games and entertainment
Data and interpretation
Hardware only
A company uses accurate and timely reports to decide whether to expand operations. This demonstrates the role of:
Gaming systems
Data privacy rules
Information in decision-making
Networking hardware
Walmart’s inventory system is an example of a:
Business Information System
Social Media Platform
Telecommunication Service
Gaming System
Why is feedback important in an information system?
It creates software code.
It ensures continuous improvement of the system
It reduces the role of people.
It replaces input into something more senseful and useful.
Universities using online enrollment systems highlight the importance of IS in:
Replacing staffs & teachers with machines/digitalized inputs
Automating processes and improving student services
Designing websites and user-friendliness
Eliminating exams
Which BEST explains the difference between data and information?
Data is processed; information is raw.
Data is always useful; information is not.
Data is raw; information is processed
Data is knowledge; information is memory.
A hospital installs an Electronic Health Record system to improve patient tracking. This illustrates:
Traditional manual process
Entertainment system
IS applied in healthcare
Illegal data collection
A programmer designs a GUI for an enrollment system. Which SDLC phase is this?
Design
Planning
Testing
Deployment
A software developer checks whether a new payroll system meets user expectations before release. This belongs to which phase?
Deployment
Testing
Planning
Maintenance
An organization faces high e-waste due to rapid IT upgrades. Which global challenge is this?
Cybersecurity Threat
Legal Issues
Environmental Impact
Misinformation
An e-commerce company gains advantage by offering unique delivery services unavailable elsewhere. This is an example of:
Differentiation
Cost Leadership
Focus Strategy
Poor Strategy
A data breach in a bank reveals customer information. Which challenge is highlighted?
Data Failure
Cybersecurity and Data Privacy
Environmental waste
Poor system design only
Entertainment misuse
When users receive fake news online due to AI-generated content, which IS challenge is involved?
Ethical Software Design
Competitive Advantage
Misinformation and Information Integrity
Cost Leadership
Which type of system processes daily business transactions such as sales or payroll?
MIS
DSS
ERP
TPS
What does ERP stand for?
Enterprise Reporting Program
Enterprise Reporting Planning
Enterprise Resource Planning
Enterprise Resource Program
Who is the top executive responsible for aligning IS strategy with business goals?
Systems Analyst
CIO
Programmer
Network Technician
Which IS career focuses mainly on detecting and preventing hacking attempts?
Systems Analyst
Software Developer
Security Analyst
Programmer
What type of system provides managers with summarized reports to aid decisions?
CRM
ERP
TPS
MIS
Netflix’s recommendation system helps reduce customer churn because it:
Repairs hardware automatically
Reduces electricity bills
Forces users to watch ads
Personalizes viewing experiences
Starbucks’ rewards app is an example of:
ERP
DSS
CRM
TPS
Which BEST explains the relationship between IS and organizations?
IS has no effect on organizations
Mutual: IS shapes structure and culture, while organizations influence IS
Organizations reject IS
They are independent
A bank implements mobile apps allowing 24/7 fund transfers. Which advantage is this?
Reducing branch staff only
Limiting transactions
Improving customer experience through IS
Avoiding competition
A software developer codes a payroll system after requirements are defined. Which role is this?
Systems Analyst
CIO
Programmer
Security Analyst
Cebu Pacific adjusts ticket prices based on demand and competition. Which strategy is applied?
Cost Leadership
Focus Strategy
Dynamic Pricing
None
A retail chain reduces food waste using ERP to forecast demand. Which competitive strategy is being addressed?
Differentiation
Focus
Cost Leadership
Poor Planning
A company fails to upgrade its outdated IS and loses customers to competitors with faster platforms. This situation shows the need for:
More manual records
Eliminating IS
Continuous innovation and IS alignment with market trends
Ignoring competitors
It is an organized system of interconnected electronic devices such as computers, printers, routers, modems, and switches linked through either physical media like cables or wireless technologies including Wi-Fi and Bluetooth.
Distributed Processing
Advanced Research Projects Agency
Network
TCP/IP
Identify the topology structure shown:
Hybrid
Bus
Star
Tree
It is a private, secure network that utilizes Internet protocols (such as TCP/IP) and web technologies to support communication, collaboration, and information sharing within the boundaries of an organization.
Private Network
Intranet
Internet
Extranet
Programming language that enables interactivity and dynamic features on web pages.
CSS (Cascading Style Sheets)
HTML (HyperText Markup Language)
JavaScript
HTTP/HTTPS (HyperText Transfer Protocol / Secure)
It is a semantic and intelligent web that incorporates Artificial Intelligence, Machine Learning, and semantic technologies. It enables machines to understand and interpret data more intelligently, leading to personalized, context-aware, and decentralized applications.
Web 1.0 (1990–2000)
Web applications
Web 2.0 (2000–2010, continuing today)
Web 3.0 (2010 onwards)
WWW
How do Enterprise Resource Planning (ERP) system help companies like Jollibee maintain competitive advantage?
By outsourcing all inventory decisions.
By replacing manual labor in the kitchen to make it fast, effective and accurate.
By posting marketing updates on social media platforms
By managing inventory, sales, and supply chain in real-time for efficiency
A mall analyzes tenant sales and foot traffic to improve layout. Which IS role is this?
ERP
TPS
Business Intelligence
CRM
The following are a competitive advantage set by a company apart – what makes customers choose it over the competition. Businesses can achieve this in a few ways, EXCEPT:
Differentiation
Cost leadership
Efficiency
Focus
It is considered the first operational packet-switching network.
TCP/IP
Internet
ARPA
Node
Identify the timeline of communication and networking innovations of the First form of long-distance electrical communication unidirectional).
1876, Telephone invented by Alexander Graham Bell
1878, First telephone exchange (New Haven, USA)
1837, Telegraph invented by Wheatstone and Morse
1970s Development of packet switching & TCP/IP protocols
Identify the timeline of communication and networking innovations of the official birth of the modern Internet.
1960s, ARPANET developed by U.S. DoD (ARPA)
Early 1900s Expansion of networks (PSTN) telephone
1983, ARPANET adopts TCP/IP
1969, ARPANET goes live with 4 universities
Common physical topologies includes _______ each characterized by distinct node arrangements and link configurations, EXCEPT:
Bus
Star
Ring
Tree
Node
A hospital records thousands of patient lab results daily. Initially, these results are just numbers in the system. After doctors interpret them to diagnose illnesses, the hospital creates treatment plans.
What stage of the DIK (Data–Information–Knowledge) hierarchy is represented when doctors create treatment plans?
Data
Raw facts
Knowledge
Information
A university develops a new online exam system. After deployment, students report frequent errors during login. The IT team fixes bugs and updates the system weekly.
This activity belongs to which SDLC phase?
Testing
Deployment
Maintenance
Requirements gathering
A coffee chain introduces a customer rewards app. Customers earn points per purchase, redeemable for discounts. The app also tracks popular drinks and peak buying times to forecast demand.
What type of information system is MOST involved?
ERP (Enterprise Resource Planning)
TPS (Transaction Processing System)
DSS (Decision Support System)
CRM (Customer Relationship Management)
A school adopts a Star Topology for its computer lab. One morning, the central switch fails, disconnecting all computers at once.
This shows which disadvantage of Star topology?
High cost of wiring
Difficult to add new computers
Dependence on a central device
Slow speed of communication
A rural village in Mindanao has no fiber connection but needs internet for online education. The local government subscribes to Starlink, which provides connectivity through satellites.
Which type of data service is this?
Fixed broadband
Mobile data
DSL
Satellite data
An e-commerce site like Lazada distributes user requests (search, checkout, payments) across multiple servers worldwide. Even if one server crashes, the system still works smoothly.
Which benefit of distributed processing is illustrated here?
Scalability only
Parallelism only
Reliability and fault tolerance
Resource duplication
