WorksheetsSalesforce App Builder Quiz
Total questions: 65
Worksheet time: 33mins
On the Account Lightning record page, users need to see ten fields and the ablity to sort and wrap text on their Related Lists. Which Related List type should the app builder select for the Related List Lightning component?
List view
list class
Enhanced List
Basic List
The app builder at AW Computing needs to capture information about sales rep help requests for sales engineering. Some Opportunities are more complex and require many different requests for help. Additionally, the date of the most recent request should be displayed on the Opportunity page. What should the app builder use to accomplish this?
Opportunity With Master-detail field to custom object
Custom object With lookup field to Opportunity
Custom object with Master-detail field Opportunity
Opportunity with Lookup field to custom object
Which two solutions prevent formula field from referenced by a Roll-up Summary field? Choose 2 answers
The NOW() function in the formula field
A cross-object formula updating a field referenced by the formula field
The CASE() function in the formula field
A cross-object field reference in the formula field
An app builder needs to modify an existing Process Builder that automates some of the work being done by the sales team. What are three capabilities of Process Builder that improve productivity? Choose 3 answers
Create a child record.
Send an outbound message,
Update a related record.
Send an email alert.
Delete a related record.
Ursa Major Solar has received complaints about inconsistent customer service experiences and wants to provide its agents with a checklist of items that must be accomplished when servicing a case, What should an app builder use to implement this?
Assistant component
Actions & Recommendations component
Activity Timeline component
Highlights Panel component
A service coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician. Which solution provides the required access, given a private data model?
Create an assignment rule that updates records owned by technicians in that region with the SC.
Create an SC sharing rule and a corresponding public group.
Give the SC a permission set with the Modify All Data system permission,
Change work order access on the SC's profile to 'Modify All'.
The CFO of Cloud Kicks needs to sign off on any major shoe retail deal that has a discount of more than 30% before the deal can be closed. Which feature should be used to handle this requirement?
Slack Message
Approval Process
Email Alert
Field Update
An app builder has created a change set and deployed a report from their development sandbox to a partial sandbox for User Acceptance Testing. When the app builder runs the report, no data is returned. What can be a reason for this?
Data is deployed when added to a change sets.
Data is unable to be deployed with change sets.
Reports have to be manually re-created in each environment.
Reports have to be deployed with Salesforce DX.
An app builder wants to configure a sandbox environment for users to perform user acceptance testing of the latest features from developers. The sandbox should include about 5OOMB worth of data configured via a template. Also, the sandbox should be refreshed weekly. Which sandbox meets the requirements?
Full sandbox
Developer Pro sandbox
Developer sandbox
Partial Copy sandbox
After discovering a second sun in the solar system, Ursa Major Solar wants to change the field relationship between Sun__c and Planet__c to a lookup rather than a master-detail. What should an app builder consider about the effect on reporting before making this change?
Existing reports created under the sun__c with planet__= report type made by Salesforce will be unusable, but not deleted.
Existing roll-up summary fields will be deleted from the sun__c object and from any reports where they were added.
Existing roll-up summary fields will remain on the sun__c object and available for reporting, but will no longer update.
Existing reports created under the sun__c with Planet__c report type made by Salesforce will be deleted.
An AW Computing, the Candidate object has a checkbox field for Previous Experience and a number field for Years of Previous Experience. The recruiting team wants the number field to display only if the Previous Experience field is checked. Which functionality should the app builder use to meet this requirement?
Create two different page layouts and a process to change the layout if Previous Experience is checked,
Create dependency between the previous experience and Years of Previous Experience fields.
Use Dynamic Forms to display the Years of Previous Experience field if Previous Experience is checked.
Use a Visualforce component on the candidate page layout to conditionally display the fields.
A sales manager at Cloud Kicks wants the team to spend more time in the field and less time manually entering the information found on the business cards they collect. What should an app builder do to help achieve this goal without sacrificing data quality?
Post daily to the Chatter feed any relevant fields that need to be populated.
Use Flow to create a data entry wizard to automate data entry.
Research and evaluate data enrichment products on the AppExchange to automate data entry.
Use a formula field to populate key fields for the sales user.
The training team at Northern Trail Outfitters uses a custom Training object to track customer training sessions, An app builder needs to create a relationship between the Training object and the related Students' record. Which two behaviors should an app builder take into consideration? Choose 2 answers
On Student record, users can set up Roll-up summary field on Training records.
Cross- object field updates Training and Student records are not supported
On Training record, the Student Lookup field can be made optional.
On Training record, users can only delete Students, if they have access to It.
The Sales Operations team at AW Computing deletes accounts for a variety of reasons. The sales ops director is worried that the Sales team may delete accounts that sales reps are actively selling into. How should the app builder keep accounts with open opportunities from being deleted?
Remove the Delete permission from the Sales Rep profile.
Remove the delete button on the account layout,
Create a validation rule on the Account object.
Create an Apex Trigger on the Account object.
Northern Trail Outfitters (NTO) has created the custom objects Trail and Park in Salesforce to track parks and trails respectively. NTO wants to track the total number of trails a park has on the park record without writing any code. Which two actions should an app builder take to accomplish this requirement? Choose 2 answers
Use a master-detail relationship between the Park and Trail objects.
Use a lookup relationship between the Park and Trail objects.
Use a roll-up summary field on the Park record to show the total number of Trails.
Use 2 formula field on the Park record to show the total number of trails.
Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created. On the gift card object, which field type should be created to support this requirement?
Lookup relationship
Master-detail relationship
Roll-up summary
Formula
An app builder wants to deploy a new version of an auto-launched flow to production in an active state so that the new functionality is immediately available to users. What should the app builder take into consideration when planning the deployment?
User access needs to be granted to the flow.
Verify there is an Apex test that provides test coverage for the flow,
Flow test coverage must by 100%.
Manually activate the flow after deployment.
Cloud Kicks built a process that is supposed to update record ownership based on several different criteria. Some users report that they are not getting the expected level of access to accounts and contacts. Which two considerations should an app builder be aware of that could be causing the issue?
Processes that update record owners do not transfer child records.
Processes use the first value if the Owner field is updated multiple times.
Processes will fall on records owned by inactive users.
Processes will only run if the most current version is active.
Cloud Kicks has a custom object with a private sharing setting. The business wants to share individual records with specific people or departments on a case-by-case basis. Which three options does the business user have to manually share individual records?
Permission Set Groups
Private Groups
Users
Public Groups
Roles and Subordinates
An app builder wants to create a formula field on an Account to include data from related Contacts but is unable to find the relationship in the formula editor. What is a limitation of formulas that could be causing the issue?
More than 5,000 characters in the formula.
Contact and Account objects do not have a Master-Detail Relationship.
Unable to reference the child records.
Formula field limit reached on the Account object.
Ursa Major Solar (UMS) uses a public sharing model for accounts. UMS would like to move to a more restrictive sharing model but wants the Sales team to continue to have access to all account records with the sales record type. Which two actions should an app builder complete to implement this change?
Create an owner-based sharing rule.
Create a criteria-based sharing rule.
Update the organization-wide defaults.
Update the Sales profile.
DreamHouse Reality wants to make sure an Opportunity has a field, Expected_close Date_c, populated before it is allowed to enter the qualified stage. How should an app builder solution this request?
Record Type
Page Layout
Validation Rule
Activity History
An app builder installs an unmanaged package in a full copy sandbox that is an exact match for production, and now they are ready to install it in production. The app builder attempts to install the package in production, and it fails. Why did the package fail to install?
Incorrect license types
Object limits exceeded
Package features not compatible
Apex unit test failures
Northern Trail Outfitters wants to initiate a daily backup of its Salesforce org. Which tool should an app builder recommend for this task?
Refresh full copy sandbox
AppExchange package
Data Export Service
Report export
An app builder is loading data into Salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the Account object. For future data loads this ID will be used when upserting records. Which two field attributes should be selected?
Require
Text (encrypted)
Unique
External ID
Ursa Major Solar wants to create a relationship between the standard Contact object and a custom Solar Project object. Contacts can potentially be related to multiple Solar Project objects, and a Solar Project can have multiple Contacts associated with it. How should an app builder configure the data model?
One Master-detail relationship on Contact and one Master-detail relationship on Solar Project
Two Lookup relationships on a new custom object
Two Master-detail relationships on a new custom object
One Lookup relationship on Contact and one Lookup relationship on Solar Project
Universal Containers wants to understand return on investment for the latest advertising buy. They currently use a private security model for all objects. What should an app builder recommend?
Configure Campaign Hierarchies and Campaign statistics
Utilize Account Hierarchies and Roll-Up Summary fields
Change to a public security model
Run an opportunities pipeline report
An app builder at Universal Containers has been asked to add the Chatter feed to a custom object record page. Which approach should the app builder use?
Add the standard feed component.
Add the chatter feed component from the AppExchange.
Add the standard Chatter feed component.
Add a custom Chatter feed component.
Ursa Solar has a lookup relationship between a custom Galaxy__c object and a custom Star__c object. An app builder wants to create a roll-up summary field that counts the total number of Star__c records related to each Galaxy__c record. How does the current configuration impact the ability to achieve the desired result?
The roll-up summary can be achieved by creating a formula field on the Galaxy__c object.
The lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created.
The roll-up summary can be achieved by creating a formula field on the Star__c object.
A roll-up summary field will need to be created on the Galaxy__c object with a field filter that selects all related Star__c records.
An app builder wants to create a new field using Schema Builder. Who will get access to the new field by default?
All profiles
Standard profiles
Internal profiles
No profiles
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green. Which two formulas will accomplish this requirement?
IMAGE( CASE( Priority, "Low", "/img/samples/flag_green.gif", "Medium", "/img/samples/flag_yellow.gif", "High", "/img/samples/flag_red.gif", ""), "s.gif"), "Priority Flag")
CASE( Priority, "Low", "/img/samples/flag_green.gif", "Medium", "/img/samples/flag_yellow.gif", "High", "/img/samples/flag_red.gif", "")
IF(ISPICKVAL(Priority, "Low"), "/img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "/img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "/img/samples/flag_red.gif", "/s.gif")))
IMAGE( IF(ISPICKVAL(Priority, "Low"), "/img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "/img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "/img/samples/flag_red.gif", "/s.gif"))), "Priority Flag")
The DreamHouse Realty (DR) service manager asks for some improvements in case management. They want to enforce compliance so that cases are unable to be reverted to an earlier case status, and to ensure that certain fields are required when specific case criteria are met. Which solution should an app builder implement to meet these requirements?
Validation rules
Case flow
Dependent picklist
Approval process
A sales rep at AW Computing is unable to find what they are looking for while scrolling through their Chatter feed. How can a filter be utilized to show only posts from their key account and opportunity records?
Create a Chatter notification.
Create Chatter bookmarks.
Create a Chatter stream.
Create a Chatter group.
Universal Containers deployed an app in a large change set from a Developer Sandbox to a Developer Pro Sandbox used for testing. After testing, changes had to be made to several of the components in the change set. How should an app builder move the new changes to the Developer Pro Sandbox?
Update the change set and re-deploy.
Clone the change set and re-deploy.
Rename the change set, add the changes and re-deploy.
Refresh the test sandbox and re-deploy the change set.
A sales manager has noticed that reps continue to input contacts directly in their phone instead of adding them to Salesforce. What should an app builder recommend to ensure the data makes it into Salesforce?
Enable in-app notifications every time a contact is created.
Allow Salesforce to import Contacts from mobile device Contact lists.
Allow users to relate a contact to multiple accounts.
Enable offline create, edit, and delete in Salesforce for Android and iOS.
An app builder wants to create a custom object and 10 fields. What should they use to create the object, fields, and relationships quickly from one place?
Schema Builder
Developer Console
Lightning Object Creator
Manage Field Permissions
Universal Containers has Public Read/Write as the Account organization-wide default (OWD) setting. Visitors to the customer community site report that they can see all of the company's account records. How should an app builder configure Account sharing so that community users only see their own Account?
Set the account external OWD to private.
Define a permission set for external accounts.
Define an owner-based sharing rule for external.
How can account sharing be configured so that community users only see their own Account?
Set the account external OWD to private.
Define a permission set for external accounts.
Define an owner-based sharing rule for external accounts.
Create an account record type for external accounts.
Which type of relationship would an app builder set up to meet the specification of pairing experienced Realtors with new Realtors?
Lookup
Master-detail
Many-to-many
Indirect lookup
Which solution should an app builder use to assign a user as a customer service manager (CSM) in addition to the account owner?
Lookup field
Text field
Picklist field
Multi-select picklist field
What should the app builder take into consideration when deploying the change set to production?
The existing permission set will be completely overwritten
The deployed permission set will only contain changes related to the change set.
Changes to field-level security in the permission set will not be applied.
The deployed permission set will merge with the existing permission set.
What should the app builder use to enable visitors to the website to open cases?
Web-to-case
Outbound message
Email-to-case
Screen flow
Which two places can an app builder go to see a list of available Custom Lightning components in their org?
Lightning components in Setup
Visualforce components in Setup
Lightning App Builder
Salesforce Optimizer App
Which field type should an app builder configure to fulfill the requirement of reporting on Opportunities that have sent Contracts compared to those that have a missing contract?
Text
Picklist
Text
Checkbox
Which three standard component types are available in the Lightning App Builder?
Report details
Recent items
Rich text
Filter list
Plain text
Which Lightning component should the app builder add to the layout to display the 'New Task' custom action on the Opportunity object?
Related lists
Related record
Highlights panel
Activities
What should an app builder configure to improve the process to create Opportunity records related to an Account?
Assignment rule triggered from Opportunity update
Quick Action on the Account object
Assignment rule triggered from Account update
Quick Action on the Opportunity object
Which automation should the app builder use to ensure that when an account type changes to 'Past-Customer', the contacts get an updated status of 'Re-Market'?
Validation rule
Lightning component
Screen flow
Record-triggered flow
What is the benefit of using global actions to add the option to 'Send New Email' from Leads, Contacts, and Accounts for users on mobile?
Salesforce Lightning Component Library houses existing global actions prebuilt for use.
Global actions can be accessed anywhere actions are available in mobile including record detail pages, feed, and Chatter groups.
Global actions are record-specific and are available when searching that particular object.
The global action's layout automatically clones the default page layout.
Which tool should an app builder recommend for initiating an automatic daily backup of its Salesforce org?
AppExchange package
Data Export Service
Report export
Refresh full copy sandbox
Which two features should be used to give sales managers the ability to quickly provide sign off on an Opportunity when a sales rep has discounted a deal by 20% to 30%?
Validation Rule
Dynamic Actions
Schema Builder
Approval Process
How can an app builder implement the requirement to show the real-time value of support level on all case records?
Create a formula field on the account object using the ISPICKVAL function
Create a process builder and use a field update on the case object
Create a formula field on the case object using the TEXT function
Create a roll-up summary field using support level on the account object
What is recommended to ensure all of the appropriate deals are reviewed and the leaderboard is up to date when a deal is closed-won?
Forward the approval request to the manager's assistant.
Use Process Builder to assign a delegated approver.
Have the manager log on and reassign the approval request
Set up a delegated approver for the manager.
How should the app builder satisfy the requirement that only users with the Outer Planets profile need to see the Jupiter field on the Solar System object?
Classic encryption
Filtered view
Field-level security
Sharing rules
From which two resources should an app builder get custom components to bring into the new Lightning app?
AppExchange
Apex Code
Import Wizard
lighting components
What automation should the app builder use to update a field on the parent record when a child record connected via lookup is deleted?
Quick Action
Record-triggered flow
Autolaunched flow
Validation rule.
How could an app builder limit the amount of fields users are required to fill out when creating a new Opportunity?
Make the Opportunity type a required field on the initial Opportunity page layout and use automation to fill in the type field to a record type.
Use different page layouts for Opportunity types based on the user profile.
Once the required fields are populated, use a sharing rule to share the new fields with the user.
Hide additional sections on the page layout and show the users how to manually expand them when they want to fill in the fields in the hidden sections.
What should an app builder use to solve the problem of multiple custom development efforts happening in parallel?
Sandbox refreshes
Full copy sandboxes
Partial copy sandboxes
Sandbox cloning.
What can be the issue if users are unable to view a custom Lightning component on mobile devices?
The record page needs to be activated.
The component has been developed for Desktop Pages.
The component needs to be activated.
The record page template is unable to support mobile devices.
Universal Containers wants to improve the process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user. What should an app builder configure to meet the requirement?
A.Quick Action on the Account object
B. Assignment rule triggered from Account update
Quick Action on the Opportunity object
Assignment rule triggered from Opportunity update
The VP of sales at AW Computing would like a Roll-Up Summary field on the Account object to aggregate the amount of opportunities related to an Account. The app builder is unable to implement this change. Why is the app builder unable to fulfill the request?
A. The default currency is not an active currency in the organization.
The organization has Advanced Currency Management enabled.
Roll-Up Summary fields are unavailable on the Account object.
Currency fields are unable to be referenced in Roll-Up Summary fields.
. Universal Containers uses the Asset object to track products that are installed at customer locations ,A New object, Asset Inventory, has been created to capture details about the asset. Which approach should the app builder take to show Asset Inventory as a related list on Asset?
A. Create a master-detall relationship on Asset to Asset Inventory Add the Asset Inventory related list to the Asset page layout
Create a lookup relationship on Asset Inventory to Asset. Add the Asset Inventory related list to the Asset page layout.
Create a roll-up on Asset. Add the Asset Inventory related list to the Asset page layout.
. Create a junction object to relate Asset Inventory and Asset. Add the Asset Inventory related list to the Asset page layout.
Cloud Kicks wants to display the number of opportunities that are Closed Won with a Close Date within the last year on the Account detail page. What should an app builder use to implement this?
Roll-up summary field
Validation rule
Activity timeline
Formula field
28. The brokers at DreamHouse Realty (DR) are having an issue when using the Salesforce mobile app on their iPhones. There are several key fields on the contact record they need access to at a glance. Because of the small screen, they currently have to scroll down the page to view the information. What should the app builder at DR use to configure the Salesforce mobile app to show these key fields at the top of the screen?
Record Detail component
. Compact layout
Object specific action
Mobile navigation
The app builder at Northern Trail Outfitters created a report type for opportunities with or without shipments. The operations team wants to see the account rating Information on the report.
What should the app builder do to fulfill this request?
Change the primary object of the custom type to the Account object.
A. Add the Account Rating field to the opportunity record page.
Use add fields related via lookup with the view set to opportunities
Change the account/opportunity relationship to a master/detail relationship
