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Worksheets2.1-2.4 HRM T
Total questions: 29
Worksheet time: 40mins
The process of providing opportunities for employees to grow and develop by learning and acquiring employment-related skills, knowledge, and experiences. This is known as..
(a)
What is the main focus of Kotter and Schlesinger's model?
Reducing employee salaries
Expanding business operations
Overcoming resistance to change
Increasing company profits
Which strategy involves bargaining incentives to limit resistance?
Explicit and implicit coercion
Manipulation and co-option
Negotiation and agreement
Education and communication
The extent to which a person is held responsible for the success or failure of a task, job, or project. It allows senior managers to have better control over the running of their organizations.. This is known as..
(a)
The formal lines of authority in an organization. It can be seen via an organizational chart, which shows the formal path through which commands and decisions are communicated from senior managers to subordinates. This is known as..
(a)
Also known as a horizontal structure, this type of organizational structure has only a few layers of management. A what type of structure?
(a)
The number of layers of formal authority in an organization. It is represented in an organizational chart. Levels of...
(a)
Give an advantage of a paternalistic style of management.
A form of flexible organizational structure that uses teams of employees with suitable skills and qualifications drawn from different departments or divisions of the business.
Flat
Tall
Matrix
Dynamic
What is the span of control of the restaurant manager? Write it as a number.
(a)
This type of structure would be referred to as..
tall
flat
matrix
dynamic
The rise in the number of flexi-time workers is an example of social change affecting human resource planning.
The term used for a person who has several different part-time jobs, all carried out simultaneously, is a teleworker.
An appraisal is..
the formal procedure of assessing the performance and effectiveness of employees in relation to their job description
dealing with issues that arise when employees are unable to attend work
improving the competencies, productivity, and skills of workers.
training for new employees to get acclimatised with the norms and operations of the organization.
Which of these would not be included typically in induction training for a factory worker at Twix chocolate company?
Explaining the correct oven temperature
Explaining who the owners of the firm are
Showing workers health & safety procedures
Doing a fire emergency exercise
__________ measures the extent to which workers have the ability and willingness to move between geographical locations and/or occupations for their employment.
flexi-time
labour mobility
occupational mobility
structural unemployment
Occupational mobility refers too...
Kotter & Schlesinger introduced methods of overcoming resistance to change. Which of these is not one of those methods?
Building relationships
education & communication
participation & involvement
Manipulation & co-operation
In Herzberg’s theory of motivation, _______ and ______ are examples of hygiene factors.
regulations
company policies
achievement
responsibility
Offering employees a financial bonus in recognition of their contributions in the workplace constitutes as what level of Maslow's hierarchy.
Physiological
Safety needs
Self-actualization
salf-esteem
Job (a) is a non-financial reward, involving enhancing the experiences of workers, giving workers a wide range of challenging tasks and more responsibility at work.
Which two words would you associate with this sentence: Workflows are tightly controlled, leaving little room for creativity or flexibility.
Autocracy
Herzberg
Taylor
De-centralisation
What is the name of the overall financial compensation given to an employee, including salary, bonuses, and perk (fringe) benefits?
(a)
What is the name of the financial motivation method which comes in the form of cash bonuses if an employee or team meets or exceeds predetermined targets or goals.
(a)
What is the financial motivation method which are financial benefits of a job in excess of the basic pay (wages and salary) e.g. a gym membership
(a)
Which of the following indicates a high degree of staff motivation?
high absenteeism
high sales turnover
high staff turnover rate
high wastage
What did A. Maslow call the needs that are essential for human survival?
(a)
F.W. Taylor’s theory of motivation would be most suitable for which of the following?
Healthcare workers in the private sector
Workers in a fast food restaurant
News journalists
University lecturers
The term used to describe the person directly above an employee on the next hierarchical level is superior.
