WorksheetsSupply Chain Management Worksheet
Total questions: 76
Worksheet time: 38mins
The SCOR model includes five performance measures: Reliability, Responsiveness, Agility, Cost, and Asset Management Efficiency.
True
False
Supply chain management (SCM) only focuses on the downstream activities with customers.
True
False
Supply Chain Management refers to a process of obtaining sufficient level of inventory.
True
False
Coordination and Collaboration among members is the most important feature of the supply chain management.
True
False
Cost reduction is the final goal of supply chain management.
True
False
What is the primary objective of supply chain management?
Minimize total system cost and satisfy service requirements
Optimize individual functions within the supply chain
Maximize inventory levels
Focus solely on manufacturing efficiency
What is a significant challenge in managing uncertainty in supply chains?
Forecasting issues
High customer demand
Excessive inventory
Predictable transportation times
Which of the following statement is correct when defining Supply chain management?
A process of buying materials and selling finished goods
A process of satisfying the customers' needs
A process of finding the cheapest suppliers
A process of collaborating and coordinating among chain members
What is the most critical objective of the supply chain management?
Maximize the profitability for the manufacturer
Reduce operating costs
Satisfy customer service requirement
Enhance the employees' loyalty
How many elements does a typical supply chain network have?
2 elements
3 elements
4 elements
5 elements
Warehouse and Distribution centers are example of________in a supply chain network?
inventory
facilities
links
information
Which of the following definitions best describes supply chain management according to Simchi-Levi et al. 2008?
The management of upstream and downstream relationships to deliver superior customer value at less cost
The integration of suppliers, manufacturers, warehouses, and stores to minimize costs and meet service requirements
The exclusive focus on inventory management and logistics activities
The optimization of production processes within individual companies
What are the three levels of supply chain management?
Strategic, Tactical, Operational
Planning, Sourcing, Delivering
Upstream, Midstream, Downstream
Manufacturing, Warehousing, Distribution
What are the structural dimensions of supply chain management?
Distribution network configuration, Inventory control, Logistics/distribution strategies
Information sharing, Strategic partnering, Outsourcing strategies
Financial performance, Customer satisfaction, Value creation
Technology integration, Process improvement, Cost reduction
15. Infrastructural dimension: gồm những cái sau
Information sharing; Supply contracts/smart pricing; Strategic partnering; Outsourcing and procurement strategies; Innovation - product design and development; Improvement: quality, process; Information technology and Decision Support Systems
Production planning; Inventory management; Logistics optimization; Customer relationship management
Market analysis; Financial forecasting; Human resource allocation; Brand management
Risk assessment; Compliance monitoring; Environmental sustainability; Employee training
Supply chain performance: gồm những cái sau
Customer satisfaction; Financial performance; Value creation to customers
Inventory turnover; Employee satisfaction; Market share
Production cost; Supplier diversity; Brand awareness
Logistics speed; Product design; Advertising reach
Supply chain management refers to
the flow of inventories and information
the flow of inventories, information and cash
A responsive supply chain is the supply chain..........
providing goods and services to customers with the lowest costs
providing goods and services to customers on-time
providing goods and services to customers at high speed
providing goods and services to customers flexibly
The value chain concept includes both primary and support activities.
True
False
The primary activities in the value chain include inbound logistics, operations, outbound logistics, marketing and sales, and after-sales services.
True
False
Supply Chain Management is similar to the business ecosystem because it looks at the interconnection between key processes within firms and between firms.
True
False
Logistics belong to the support activities of a value chain.
True
False
Value chain provides a framework for identifying which activity generates more added value for an enterprise.
True
False
Wal-mart supply chain is a typical example of cost advantage through supply chain innovation.
True
False
What is a key focus of SCM that puts end users at the center?
Customer satisfaction
Profit maximization
Shareholder wealth maximization
Cost reduction
Which of the following is a support activity in the value chain?
Procurement
Outbound logistics
Operations
Marketing and sales
Inbound logistics belongs to which activity area of a value chain?
Support activities
Primary activities
Producing activities
Buying activities
Customized pricing is the pricing policy that......
prevents customer movement
distinguishes customers based on their price sensitivity
provides goods to customers at the lowest price
minimizes the demand fluctuation
A fixed set of options covering most customers can address the problem of…
customer's price sensitivity
the proliferation of products
customer's movement
uncertain demand
What does the value chain process aim to deliver?
Value to customers from raw materials to finished goods
Maximum profit to shareholders
Increased production speed
Minimized operational costs
Which activity is NOT considered a primary activity in the value chain?
Finance and accounting
Operations
Outbound logistics
After-sales services
Why is customer loyalty a better measure of customer satisfaction than surveys?
Because it reflects actual customer behavior and long-term relationships
Because surveys are always inaccurate
A company has the following Price - Quantity relationship: P= 2000-2Q. How much revenue does the company have if the quantity is 400 units?
$400,000
$440,000
$460,000
$480,000
The percentage of order sent on or before promised delivery date is a metric reflecting________
Customer loyalty
Customer value
Service level
Customer satisfaction
What is the main difference between a supply chain of financial products and physical products?
the supply chain performance of financial products is higher than that of physical products
the supply chain performance of financial products is lower than that of physical products
the supply chain of financial products does not require physical links in some cases
the supply chain of physical products does not require customer understanding
The bullwhip effect causes an increase in safety stock and inefficient allocation of resources.
True
False
Reducing lead time can help in reducing the bullwhip effect.
True
False
Information can replace inventories in a modern supply chain.
True
False
Service level and responsiveness of a supply chain can be improved in the condition of information asymmetry.
True
False
Bullwhip effect occurs as demand information gets distorted as it moves from upstream to downstream.
True
False
Which of the following is NOT a consequence of the bullwhip effect?
Decreased safety stock
Inefficient allocation of resources
Increased transportation costs
Increased warehousing costs
What technique can help reduce the bullwhip effect by improving information visibility?
Electronic Data Interchange (EDI)
Increasing inventory levels.
Batch ordering
Reducing product variety
What is Vendor Managed Inventory (VMI)?
A strategy where the supplier is responsible for managing inventory levels at the customer's location
A system where customers manage their own inventory
A technique for inflating orders
A method to centralize demand information
The bullwhip effect is accelerate when moving from downstream to upstream because which of the following reason?
Each member in a supply chain follows their own utility
Each member in a supply chain wants to have safety stock
If a demand for a particular product has a larger standard deviation, the bullwhip effect will be.......
controlled
increased
decreased
smaller
Which of the following managerial insights can help reduce the bullwhip effect?
Reducing lead times and variability in customer demand
Increasing batch ordering and lead times
Encouraging price fluctuations and promotional sales
Increasing the use of information technology
Assume a supply chain with 4 members: manufacturer, distributor, wholesaler, and retailer. If the demand is amplified by 1.5 at wholesale, 2.0 at distribution and 1.8 at manufacture. The demand amplified along the supply chain is:
3.0
3.6
2.7
5.4
Using POS can reduce the bullwhip effect along a supply chain because:
Customers become happier with a lower price
Manufacturers become more efficient when revenue increases
Lead time is reduced thanks to advanced anticipation
A big garment company, Uniqlo, usually produces a range of basic items and delay the differentiation until the new trend is released officially. This solution refers to...
postponement
responsiveness
reliability
lean production
Strategic partnerships and collaborations aim to reduce costs and enhance product/service quality.
True
False
Invoices are part of tactical information sharing in supply chain partnerships.
True
False
3PL providers only offer basic warehousing and transportation services.
True
False
Strategic partnering along the supply chain helps a firm focus on its core competence.
True
False
Core competence means activities that a firm can perform more effectively than its competitors.
True
False
Strategic partnering in a supply chain can improve market access.
True
False
Which of the following is NOT a benefit of strategic partnering?
Increasing internal competition
Adding value to products
Improving market access
Strengthening operations
What is a vertical partnership?
Collaboration between different businesses in a common supply chain
Collaboration between competitors in the same industry
Sharing information about quantitative allocations and availability refers to which level of information sharing?
Tactical level
Operational level
Transactional level
Strategic level.
Which of the following is the most important factor leading a successful supplier-manufacture partnership?
Information transparency
Financial resources
Market place
Transfer of funds
Which of the following statement is about Lead Logistics Provider?
Manages and runs a simple logistics operations
Focuses only on conducting logistics activities for customers
Providing distribution solutions to customers
Developed from 3PL but covering the broader scope including IT service and business process management
Which type of information sharing involves long-term plans and strategies?
Strategic
Transactional
Tactical
What is a key advantage of a manufacturer and 3PL service providers partnership?
Access to the latest technology and equipment
Reduced control over logistics operations
Increased operational costs
Limited market reach
What are the main tangible benefits of manufacturer-supplier partnerships?
Integrated SCM through business process and information integration, and transparency in information and cooperation in activities
Reduced product quality and increased lead times
Increased inventory levels and reduced service levels
Greater complexity in decision-making processes
What is a disadvantage of partnering with a 3PL provider?
The cost of monitoring the performance of the logistics provider can be high
Increased in-house logistics capabilities
Enhanced control over customer service
Reduced operational flexibility
What is a key factor for success in retailer - Supplier partnerships?
Manager support
Customer insight
Inventory management
Forecast accuracy
What is the most important reason for the establishment of Authentic Apple Store in particular countries?
for local adaptation
for cost efficiency
For revenue improvement
For preventing local distributors from opportunistic behavior
Labor strike, shortage of supplies, political event may lead to an abnormal increase in inventory level.
True
False
There are 4 major components in inventory cost: capital cost, storage cost, inventory service cost, inventory risk cost.
True
False
Capital cost in inventory management refers to the opportunity cost if a company invests in inventory rather than other investment options in the market.
True
False
EOQ model determines the optimal order at which the total inventory holding cost is maximized.
True
False
Based on ABC analysis, a firm should check inventory in Group C regularly to ensure its availability.
True
False
Demand pull approaches focus on lowering costs while also improving service to customers.
True
False
Which technology is used for real-time tracking of tagged items in inventory management?
RFID (Radio Frequency Identification)
QR codes
Barcoding
Digital signatures
The company has a demand of steels of 1,000 tons per year. The unit price is $100. The carrying cost accounts for 20% of a unit price. Total carrying cost per year is:
(a)
Which type of inventory is held to offset seasonal variations?
Seasonal inventory
Safety inventory
Speculative inventory
In-transit inventory
What is the Economic Order Quantity (EOQ) for the company given the annual demand of 4800 units, cost per unit of 150,carryingcostpercentageof20 100?
126 units
80 units
179 units
1549 units
