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Worksheets2.1.15 Practice - Impact of Tech on Business Functions
Total questions: 15
Worksheet time: 8mins
What is the definition of automation?
Storing and accessing data over the internet
Buying and selling goods and services online
Protecting systems, networks, and data from digital attacks
The use of machines or software to perform tasks that were once done by humans
Which of the following is an example of e-commerce?
Chatbots for customer service
Google Drive
Firewalls
Amazon
What is a positive impact of artificial intelligence (AI)?
Can reduce in-store traffic
Requires internet access
Improves decision-making
Raises ethical and privacy concerns
Which of the following is a negative aspect of cloud computing?
Improves customer service
Increases efficiency
Expands customer reach
Raises data privacy concerns
What is the primary purpose of cybersecurity?
Collecting and analyzing data to make informed business decisions
Managing interactions with current and potential customers
Promoting products and services using online tools
Protecting systems, networks, and data from digital attacks
Which of the following is an example of data analytics?
Tracking sales trends
Multi-factor authentication
Slack communication
Email campaigns
What is a negative aspect of digital marketing?
Can be expensive and requires constant updates to stay relevant
Raises data privacy concerns
Requires training and ongoing maintenance
Can lead to job loss
Which of the following is an example of remote work tools?
Zoom meetings
Firewalls
Google Drive
Social media ads
What is a positive impact of customer relationship management (CRM) systems?
Raises ethical concerns
Can reduce collaboration
Requires internet access
Improves customer service
Which of the following is an example of artificial intelligence (AI)?
Automated checkout systems
Dropbox
Password protection
Chatbots for customer service
Why might e-commerce reduce in-store traffic?
Because it lowers overhead costs
Because customers shop online instead of visiting physical stores
Because it enables 24/7 sales
Because it expands customer reach
What is a strategic benefit of data analytics?
Protecting systems from digital attacks
Predicting demand and improving marketing strategies
Storing data over the internet
Promoting products using social media
How does cloud computing enable remote work?
By analyzing customer demographics
By storing and accessing data or software over the internet
By using machines to perform tasks once done by humans
By protecting systems from digital attacks
What is a challenge of using CRM systems?
Requires internet access
Can lead to job loss
Raises ethical concerns
Requires training and ongoing maintenance
Which of the following is a positive impact of automation?
Increases efficiency
Raises data privacy concerns
Can reduce collaboration
Requires digital security
