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HRM - Unit 3,4,5

Total questions: 80

Worksheet time: 41mins

Name
Class
Date
1.

Training is mainly provided to:

a)

Increase employee salary

b)

Improve employee performance

c)

Reduce employee working hours

d)

Promote employees immediately

2.

Which of the following is not an on-the-job training method?

a)

Job Rotation

b)

Apprenticeship

c)

Vestibule Training

d)

Coaching

3.

Off-the-job training takes place:

a)

In the actual work environment

b)

Outside the regular work environment

c)

During overtime hours only

d)

Only for new employees

4.

The process of assessing an employee’s job performance is called:

a)

Selection

b)

Recruitment

c)

Performance Appraisal

d)

Induction

5.

Which of the following is a traditional method of performance appraisal?

a)

360-Degree Feedback

b)

Management by Objectives (MBO)

c)

Graphic Rating Scale

d)

Assessment Centre

6.

Role-playing is an example of:

a)

On-the-job training

b)

Off-the-job training

c)

Informal coaching

d)

E-learning

7.

Which method of training is best suited for developing managerial skills?

a)

Simulation

b)

Job Instruction

c)

Internship

d)

Apprenticeship

8.

360-Degree Feedback involves appraisal by:

a)

Only the immediate supervisor

b)

Peers, subordinates, supervisors, and self

c)

Only HR department

d)

Customers alone

9.

The main purpose of performance appraisal is to:

a)

Penalize employees for poor work

b)

Identify employees for layoffs

c)

Evaluate and improve employee performance

d)

Maintain attendance records

10.

Which of the following is an advantage of on-the-job training?

a)

High training costs

b)

No real experience gained

c)

Learning by doing

d)

Less productivity

11.

Training is a process of increasing the (a)   and skills of an employee for doing a particular job.

12.

The first step in a training programme is (a)   .

13.

(a)   method allows employees to learn by rotating between different jobs.

14.

(a)   appraisal method involves setting specific measurable goals jointly by employee and manager.

15.

Performance appraisal helps identify the (a)   and weaknesses of employees.

16.

The Graphic Rating Scale method of appraisal evaluates employees based on:

a)

Written essays

b)

Numerical scales of traits or performance

c)

Peer voting

d)

Critical incidents

17.

The Checklist method of appraisal uses:

a)

Descriptive essays

b)

A series of yes/no questions

c)

Rating scales

d)

Ranking lists

18.

The Critical Incident Method records:

a)

Random daily activities

b)

Exceptional positive or negative job behaviour

c)

Attendance data

d)

Salary details

19.

The Essay Appraisal method involves:

a)

Quantitative scoring

b)

Written description of employee performance

c)

Peer voting

d)

Self-rating only

20.

The Paired Comparison Method compares:

a)

Each employee with every other employee

b)

Employee with industry benchmarks

c)

Employee with customer ratings

d)

Employee with job descriptions

21.

MBO stands for (a)   .

22.

(a)   method is a combination of rating scale and critical incident methods.

23.

Organisational culture refers to:

a)

Structure of the company

b)

Shared values, beliefs, and norms within an organisation

c)

Rules and regulations

d)

Physical environment only

24.

The term corporate culture is often used interchangeably with:

a)

Organisational hierarchy

b)

Organisational culture

c)

Organisational strategy

d)

Organisational goals

25.

Strong organisational culture leads to:

a)

Confusion among employees

b)

High employee turnover

c)

Improved performance and loyalty

d)

Lack of identity

26.

The term cultural fit refers to:

a)

Hiring based on technical skills

b)

Hiring individuals whose values match the organisation’s culture

c)

Job rotation

d)

Promoting only senior employees

27.

Organisational culture influences:

a)

Only production

b)

Only marketing

c)

Employee behaviour and decision-making

d)

None of these

28.

Organisational culture affects employee (a)   and commitment.

29.

Organisational climate refers to:

a)

Physical environment

b)

Employees’ perception of the work environment

c)

Company structure

d)

Corporate goals

30.

The concept of organisational climate was first introduced by:

a)

Elton Mayo

b)

Litwin and Stringer

c)

Maslow

d)

Taylor

31.

A positive organisational climate leads to:

a)

Low morale

b)

Increased motivation and productivity

c)

Absenteeism

d)

High turnover

32.

Which of the following dimensions is not part of organisational climate?

a)

Structure

b)

Responsibility

c)

Weather

d)

Reward system

33.

The main difference between culture and climate is that:

a)

Culture is visible; climate is hidden

b)

Climate is a perception; culture is deeper and stable

c)

Climate is permanent

34.

A climate of fear reduces employee (a)   .

35.

Compensation refers to:

a)

Only monetary rewards

b)

All forms of financial and non-financial rewards employees receive

c)

Only fringe benefits

d)

Salary after tax

36.

The main objective of compensation management is to:

a)

Reduce labour cost only

b)

Attract, retain, and motivate employees

c)

Control absenteeism

d)

Reduce competition

37.

Which of the following is a direct form of compensation?

a)

Bonus

b)

Paid leave

c)

Health insurance

d)

Subsidized meals

38.

Indirect compensation includes:

a)

Basic pay

b)

Commission

c)

Fringe benefits

d)

Overtime pay

39.

The term Cafeteria Plan refers to:

a)

Free lunch for all

b)

A flexible benefits plan allowing employees to choose benefits

c)

Wage cuts for extra meals

d)

Pay linked to cafeteria work

40.

The law that governs minimum wages in India is:

a)

Payment of Wages Act, 1936

b)

Minimum Wages Act, 1948

c)

Bonus Act, 1965

d)

Equal Remuneration Act, 1976

41.

Pay based on performance is called:

a)

Time-based pay

b)

Incentive pay

c)

Fixed pay

d)

Fringe benefit

42.

Compensation includes both (a)   and non-monetary benefits.

43.

The main aim of compensation management is to attract and (a)   employees.

44.

Non-financial rewards include recognition, status, and (a)   .

45.

Performance appraisal helps identify both strengths and (a)   of employees.

46.

Industrial dispute refers to:

a)

Disagreement between two governments

b)

Dispute between employers and employees

c)

Dispute between two departments

d)

None of the above

47.

The Industrial Disputes Act was passed in the year:

a)

1936

b)

1947

c)

1952

d)

1965

48.

The main objective of the Industrial Disputes Act, 1947 is to:

a)

Increase production

b)

Maintain industrial peace and harmony

c)

Promote exports

49.

A dispute can be considered an industrial dispute only if it affects:

a)

One employee

b)

A group of employees or a section of them

c)

Shareholders

d)

Management only

50.

Which of the following is not a cause of industrial disputes?

a)

Wage demands

b)

Bonus disputes

c)

Promotion of harmony

d)

Working conditions

51.

Which of the following is a preventive measure of industrial disputes?

a)

Strike

b)

Lockout

c)

Works Committee

d)

Layoff

52.

Strike means:

a)

Suspension of work by employees

b)

Dismissal of workers by employer

c)

Temporary closure of unit

d)

Increase in wages

53.

Lockout is declared by:

a)

Employees

b)

Trade Union

c)

Employer

d)

Labour Court

54.

The authority appointed by the government to investigate and settle disputes is called a:

a)

Tribunal

b)

Committee

c)

Panel

d)

Inspector

55.

Conciliation means:

a)

Adjudication by court

b)

Voluntary settlement of disputes through a third party

c)

Collective protest

d)

Dismissal of workers

56.

The Works Committee is applicable to industrial establishments with (a)   or more workers.

57.

Adjudication means:

a)

Judicial settlement of disputes by legal authority

b)

Voluntary negotiation

c)

Protest march

d)

Layoff of employees

58.

Voluntary Arbitration involves:

a)

A judge from the High Court

b)

A neutral person chosen by both parties

c)

Trade union leader only

d)

Government officer

59.

Collective bargaining is a method of:

a)

Conflict creation

b)

Dispute settlement through negotiation

c)

Legal punishment

d)

Political protest

60.

The ultimate aim of industrial dispute resolution is to achieve:

a)

Employee dominance

b)

Industrial democracy and peace

c)

Higher turnover

d)

Automation

61.

The process of mutual discussion and compromise between employer and employees is called (a)   .

62.

A dispute relating to wages, bonus, or allowances is known as a ______ dispute.

a)

Grievance

b)

Interest

c)

Discipline

d)

Political

63.

A rights dispute generally arises due to:

a)

Introduction of new rules

b)

Violation of existing agreements or laws

c)

Wage revision

d)

Political reasons

64.

Disciplinary disputes arise mainly due to:

a)

Change in job structure

b)

Misconduct or punishment

c)

Bonus issues

d)

Salary increment

65.

Which of the following is not a type of industrial dispute?

a)

Interest dispute

b)

Rights dispute

c)

Policy dispute

d)

Property dispute

66.

Gherao refers to:

a)

Voluntary absenteeism

b)

Surrounding and confining management representatives

c)

Peaceful negotiation

d)

Legal adjudication

67.

Go-slow is a form of protest where employees:

a)

Stop work completely

b)

Reduce their normal output deliberately

c)

Destroy property

d)

Resign collectively

68.

Work-to-rule means:

a)

Working faster than normal

b)

Doing only the exact duties as per rules

c)

Refusing to work

d)

Joining illegal strikes

69.

A sit-down strike means:

a)

Workers stop work but stay inside the premises

b)

Workers leave the premises peacefully

c)

Workers boycott the management

d)

Workers demonstrate outside the factory

70.

Retrenchment means:

a)

Permanent termination of service due to surplus staff

b)

Suspension

c)

Retirement

d)

Dismissal due to misconduct

71.

Dismissal refers to

a)

Temporary layoff

b)

Termination due to misconduct

c)

Transfer to another department

d)

Resignation by employee

72.

A strike is a collective stoppage of work by (a)   .

73.

A lockout is declared by the (a)   as a counter-measure to a strike.

74.

Dismissal occurs when an employee is terminated due to (a)   .

75.

The Industrial Disputes Act, 1947, provides legal procedures for handling (a)   .

76.

According to the Factories Act, 1948, the working hours for adult workers shall not exceed  

a)

8 hrs

b)

10 hrs

c)

12 hrs

d)

6 hrs

77.

The health provisions of the Factories Act include cleanliness, ventilation, and adequate (a)  


78.

Acc to the Factories act, A female worker shall not be required to work between:

a)

6 am to 4pm

b)

8 PM to 6 AM

c)

6 PM to 1 AM

d)

6 AM to 6 PM

79.

The Factories Act is administered by:

a)

Ministry of Finance

b)

 Ministry of Labour and Employment

c)

Ministry of Commerce

d)

Ministry of Trade

80.

Workers must be given at least one day of (a)   every week