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Effective Communication in Difficult Talks

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What happens if you do not handle important talks well?

a)

Good things happen.

b)

Nothing changes.

c)

Problems get worse.

d)

Everyone is happy.

2.

What is the main idea of a good talk (dialogue)?

a)

To win an argument.

b)

To share ideas and understand each other.

c)

To talk only about yourself.

d)

To make everyone agree with you.

3.

What helps people feel safe to share their thoughts openly?

a)

Being very loud.

b)

Creating a safe and friendly place to talk.

c)

Not listening to what others say.

d)

Telling many jokes.

4.

Before you start an important talk, what is the most important thing to find out?

a)

Who is wrong.

b)

What the real problem is.

c)

How long the talk will be.

d)

What snacks to bring.

5.

When you are having a difficult talk, what helps you stay calm and focused?

a)

Getting very angry.

b)

Thinking about what you truly want for everyone.

c)

Not listening to anyone else.

d)

Blaming other people.

6.

What does it mean to master your stories?

a)

To hide your feelings.

b)

To change your feelings to help a talk go well.

c)

To tell made-up stories.

d)

To always be right.

7.

What are two signs that a talk might not be safe?

a)

People are laughing and smiling.

b)

Someone is quiet or yells a lot.

c)

Everyone agrees with each other.

d)

People are sharing their toys.

8.

What is the most important thing for a safe talk?

a)

Having the same ideas.

b)

Being very loud.

c)

Showing respect to each other.

d)

Not talking at all.

9.

When you want to share your ideas, what is a good way to start?

a)

By telling a long story.

b)

By saying what you think is true.

c)

By sharing what you have seen happen.

d)

By asking many questions.

10.

What is the best way to listen to someone when they are talking?

a)

To think about what you will say next.

b)

To listen so you can understand them.

c)

To tell them they are wrong.

d)

To interrupt them often.

11.

What should you do when someone is quiet or angry during a talk?

a)

Tell them they are wrong.

b)

Ask them questions to understand their feelings.

c)

Walk away and don't talk to them.

d)

Talk only about your own ideas.

12.

What is a good way to think about feedback, even if it's hard to hear?

a)

It is a personal attack.

b)

It is a chance to learn and get better.

c)

It means you are not good enough.

d)

You should ignore it.

13.

What makes a talk truly finished and helpful?

a)

When everyone has said what they wanted.

b)

When one person decides what to do.

c)

When everyone agrees on who will do what and by when.

d)

When you stop talking.

14.

What is important to remember when you have a very hard talk?

a)

There is one perfect way to solve it.

b)

You should always give up if it's too hard.

c)

You need to be ready to change your plan.

d)

It's best to avoid talking at all.

15.

How can you get better at having important talks over time?

a)

Only talk when you feel very confident.

b)

Practice a lot and think about how you did.

c)

Let other people always do the talking.

d)

Read about it once and then stop.