Jeans are appropriate uniforms for all health occupations.

Every health care provider should get at least 8 hours of sleep every night.

Uniforms of a specific color may be required in the workplace.

Most health care facilities require personnel to wear name badges or photo identification.

Perfumes and aftershave lotions provide a pleasant aroma and should be used daily to avoid body odor.

A watch, wedding ring, chain necklace, and small earrings are appropriate attire with a uniform.

Long nails can interfere with the use of gloves while performing procedures.

Jewelry can cause injury to patients and transmit germs or pathogens.

By working together, a team can accomplish goals much faster than an individual.

Research has shown that people form an impression about another person based mainly on seconds.

Every patient is entitled to confidential care.

Visible tattoos are prohibited in many health care facilities.

Many people will not admit that they do not understand medical terms when a procedure is explained.

Feedback occurs in the communication process when the sender repeats the message.

Good listening skills require constant practice.

Nonverbal behavior may contradict what a speaker is saying.

In order to maintain neat and legible patient records, errors should be erased neatly or covered with correction fluid.

Patients with aphasia are not able to hear words that are being said to them.

A daily “to do” list is an important part of any time management plan.

Delegating tasks helps with time management and can reduce stress.

Being able to identify with and understand another person’s feelings and situation demonstrates _____.

The ability to be tolerant, to be understanding, and to control your temper indicates _____.

Enjoying your work and having a positive attitude displays _____.

Having the ability to say or do the kindest or most fitting thing in a difficult situation is _____.

Being willing to be held accountable for your actions is _____.

The ability to begin or follow through with a task and to determine things that need to be done is _____.

Using good judgment in what you say and do and making sure that a patient’s rights are respected demonstrates _____.

Being qualified and capable of performing a task while striving for accuracy in all you do is _____.

Showing truthfulness and integrity and being willing to admit mistakes so they can be corrected is _____.

Being prompt when reporting to work, avoiding absences, and completing assigned tasks demonstrates _____.

Which of the following is not a possible benefit of healthy interpersonal relationships?

The exchange of information, thoughts, ideas, and feelings is _____.

Which of the following factors does not interfere with the communication process?

Which of the following is not an example of a communication barrier based on a physical disability?

An example of a psychological barrier to communication is ____.

An example of a subjective observation is ____.

A leader who sets minimal rules and allows individuals in a group to function in an independent manner is a ____.

A physical change that occurs when a stressor causes the body to go into an alarm reaction is ____.

Which of these diseases is probably not caused by stress?

Using caller ID is part of which step in an effective time management plan?

A good time management plan will eliminate all stress and allow an individual to function efficiently.

Which of these is not a principle upon which parliamentary procedure is based?

Everyone experiences a certain degree of stress on a daily basis.

An autocratic leader encourages the participation of all individuals in a group and listens to their opinions.

In a group, any member who makes a contribution to an idea can be considered a leader.

In a group, any member who makes a contribution to an idea can be considered a leader.

Teamwork improves communication and continuity of care.

Prejudice and attitudes, physical disabilities, and cultural diversity often cause barriers.

The use of jewelry is not restricted when regular clothes are worn instead of a uniform.

Earrings with hoops or dangling earrings should be avoided in health care settings.