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Service Delivery Models Quiz

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

Which model of service delivery has clearly defined roles?

a)

medical

b)

public health

c)

social service

d)

human service

2.

Lucas is allergic to peanuts and accidentally ingested cookies with nuts in them. He had an acute allergy attack. Which technique could Lucas use as part of a holistic health treatment above and beyond the medical model of service?

a)

A doctor could administer an epinephrine injection.

b)

Someone could throw the cookies away, removing Lucas from the allergen.

c)

Lucas could tell his friends so they help him out while he recovers.

d)

Lucas could go on bedrest until his body heals.

3.

Which model of criminal justice emerged from applying a medical model of service to prisoners in the United States?

a)

retribution

b)

punishment

c)

deterrence

d)

rehabilitation

4.

Who pioneered the medical model of service to the mental health field?

a)

Sigmund Freud

b)

Edward LaMonte

c)

Phillip Pinel

d)

Sally Fields

5.

Which service model is an example of pairing therapy with psychiatric medication?

a)

medical

b)

public health

c)

social service

d)

human service

6.

What is a common criticism of the medical model of service?

a)

Malpractice is common.

b)

The patient lacks control.

c)

It’s too expensive.

d)

It blames patients for their own ills.

7.

Which model of service delivery focuses on individuals and their interaction with the environment?

a)

Medical

b)

Public health

c)

Social service

d)

Human service

8.

What word describes someone who is NOT in charge of a situation?

a)

Passive

b)

Aggressive

c)

Biased

d)

Proactive

9.

Which model of service delivery caters to a large population, rather than the individual?

a)

Medical

b)

Public health

c)

Social service

d)

Human service

10.

Lee is an audiologist and spends part of the year testing school children for hearing problems. Which model of service does this BEST represent?

a)

Medical

b)

Public health

c)

Social service

d)

Human service

11.

_____ measures can keep populations from getting sick?

a)

Preemptive

b)

Aggressive

c)

Reactive

d)

Preventative

12.

Which program helps provide nutrition, education, and healthcare referrals for low-income pregnant women and mothers of young children?

a)

WIC

b)

NIMH

c)

SNCC

d)

PBS

13.

Maria gives herself a breast self-exam monthly. What is this an example of?

a)

a preemptive measure

b)

an aggressive measure

c)

a reactive measure

d)

a preventative measure

14.

Which federal program best demonstrates the public health model of service delivery?

a)

The Food and Drug Administration/FDA

b)

The Central Intelligence Agency/CIA

c)

Immigration and Customs Enforcement/ICE

d)

The United States Postal Service/USPS

15.

Which model of service delivery is essentially a combination of multiple models and services?

a)

medical

b)

public health

c)

social service

d)

human service

16.

Charlie is health conscious and gets regular physicals. In terms of health, Charlie is:

a)

aggressive

b)

proactive

c)

passive

d)

anodyne

17.

Which model of service delivery would focus most on getting a person with disabilities back into the workforce by focusing on what skills they still have or can develop?

a)

medical

b)

public health

c)

social service

d)

human service

18.

Sidney runs a teen suicide prevention hotline. Which model of service is this an example of?

a)

medical

b)

public health

c)

social service

d)

human service

19.

Which model of service delivery is LEAST proactive?

a)

public health

b)

social service

c)

human service

d)

medical

20.

Scott and his family live on an income that is right on the poverty line. What medical assistance program is available to Scott?

a)

Medicaid

b)

Medicare

c)

Social Security

d)

CHIP (Children's Health Insurance Program)

21.

Hiro has financial struggles and finds it difficult to buy his children healthy food. What might a doctor suggest for Hiro’s children?

a)

Exercise

b)

Fasting

c)

Sugar pills

d)

Supplements or vitamins

22.

What free, readily accessible at-home educational opportunities are available to most children who are not yet school age (and are relatively poor, but not homeless)?

a)

PBS on TV

b)

Home schooling

c)

Private tutoring

d)

At-home day care

23.

Which program covers government-funded pre-schools?

a)

No Child Left Behind

b)

The March of Dimes

c)

Head Start

d)

Common Core

24.

Songlin is a teenager and she feels stress all the time. Which solution for Songlin fits the medical model of service delivery?

a)

Anti-anxiety medication

b)

Teen-based hotlines

c)

In-school counselors

d)

Peer counseling

25.

What is the catch-all term for students who require intervention in order to meet minimum academic goals?

a)

At-risk student

b)

Gifted student

c)

Advanced learner

d)

Special education student

26.

Ahmed does fairly well academically in high school, but he is always getting in trouble with his friends after school. The principal of the school sees this and offers Ahmed an after-school janitorial job in hopes this will help keep him out of trouble. This is an example of which model of service delivery?

a)

Medical

b)

Public health

c)

Social service

d)

Human service

27.

Maria runs a women’s crisis center. This is an example of which model of service delivery?

a)

Medical

b)

Public health

c)

Social service

d)

Human service

28.

Mohammed runs a halfway house for drug addicts. His staff follows guidelines that show them how to with the integrity and effectiveness. What are these guidelines called?

a)

Blueprints

b)

Memorandum

c)

Best practices

d)

Synergies

29.

Haru is a psychologist and he treats patients of all ethnicities and backgrounds. However, he treats his Japanese patients better than he treats the others. What is Haru violating?

a)

Ethical codes

b)

Morality clauses

c)

Social norms

d)

Professional standards

30.

Juan is a psychologist and, to his surprise, he has a famous movie star walk into his office. After the movie star leaves, Juan calls his friends to tell them about the session. What is Juan violating?

a)

Anonymity

b)

Contract

c)

Consent

d)

Confidentiality

31.

Steve suffers from advanced dementia. What is he unable to give?

a)

Anonymity

b)

Contract

c)

Consent

d)

Confidentiality

32.

Perry is a doctor who takes confidentiality very seriously. Under what circumstances would Perry feel compelled to violate confidentiality?

a)

When a request is made by a uniformed officer

b)

When another medical professional asks for it

c)

When a patient is in danger of self-harm or hurting others

d)

When a patient refuses to share their medical history

33.

A human service worker can never reveal a client’s personal information. Malva learns that her new friend has been to Paris twice this year. Malva assumes that her new friend is rich. What is this called?

a)

Institutional discrimination

b)

Unconscious prejudice

c)

Unstated stereotypes

d)

Implicit bias

34.

Which mindset focuses on the belief that abilities can be developed through dedication and hard work?

a)

a growth mindset

b)

a pessimist attitude

c)

a realistic assessment

d)

a utopian perspective

35.

Which law prohibits discrimination based on race, color, or national origin in government-funded programs and activities?

a)

The Hill-Burton Act

b)

The Equal Rights Amendment

c)

Title VI of the Civil Rights Act of 1964

d)

HIPAA

36.

Diego is paralyzed and needs to pay the Bureau of Motor Vehicles to register his car. When Diego arrives, he can see that there is no ramp into the office. What is this a violation of?

a)

The Hill-Burton Act

b)

The Equal Rights Amendment

c)

Title VI of the Civil Rights Act of 1964

d)

Americans with Disabilities Act

37.

Poorna is rushed to the hospital. Poorna’s neighbor Judy calls the hospital to ask about Poorna’s status. The receptionist informs Judy that Poorna has suffered a heart attack and is undergoing a triple bypass. Which law did the receptionist violate?

a)

HIPAA

b)

The Equal Rights Amendment

c)

Title VI of the Civil Rights Act of 1964

d)

Americans with Disabilities Act

38.

Zhang learns that his college friend Marteen was homeschooled in high school. Zhang assumes Marteen was homeschooled because Marteen’s parents were religious conservatives. What is this called?

a)

implicit bias

b)

a growth mindset

c)

a realistic assessment

d)

a utopian perspective

39.

Julio tells his therapist that he hates his parents and is angry with them. Julio is not worried that his parents will find out, because he knows that his therapist has to abide by:

a)

Anonymity

b)

Contract

c)

Consent

d)

Confidentiality

40.

Rico is depressed and he knows he should seek therapy, but he is concerned about the cost. He knows he could take medication, but he just wants someone to talk to. Which model of service delivery would be MOST appropriate for Rico?

a)

Medical

b)

Public health

c)

Social service

d)

Human service

41.

Jennifer has a job that brings her constant stress. She decides she needs medication. Which model of service delivery is Jennifer MOST likely to seek out?

a)

Medical

b)

Public health

c)

Social service

d)

Human service

42.

Sophia went through a traumatic breakup. Sophia went to see her psychologist and received a prescription for medications. She also scheduled several sessions with both her psychologist and a yoga studio. At night, Sophia calls a public crisis line. Sophia’s school counselor also gets her a job after school so she can do something that occupies her time. Which model of service delivery does this BEST represent?

a)

Medical

b)

Public health

c)

Social service

d)

Human service

43.

Roland has a young child, Evan. Roland wants to make sure that Evan is prepared for kindergarten so he enrolls Evan in Head Start. Which model of service delivery does this BEST represent?

a)

Medical

b)

Public health

c)

Social service

d)

Human service

44.

Misha’s grandfather is in a nursing home. Misha finds his grandfather sleeping on wet sheets and developing bed sores nearly every visit. What are the doctors and nurses at the nursing homes violating?

a)

Ethical codes

b)

Morality clauses

c)

Civil contracts

d)

Oaths of office

45.

What does the phrase “you can do anything you set your mind to” BEST exemplify?

a)

Best practices

b)

Implicit bias

c)

Growth mindset

d)

Holistic approach

46.

HIPAA only applies to patients who use government insurance such as the Affordable Care, Medicare or Medicaid.

a)

True

b)

False

47.

The medical model of service empowers patients to help themselves wherever possible.

a)

True

b)

False

48.

The public health model of service delivery is considered an extension of the medical model.

a)

True

b)

False

49.

Education of vulnerable populations is one of the ways that the public health model of service delivery focuses on preventative measures.

a)

True

b)

False

50.

You do not have to be in poverty to benefit from public health services.

a)

True

b)

False