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PBM Chapter 6 Test

Total questions: 25

Worksheet time: 11mins

Name
Class
Date
1.

What does the acronym S.W.O.T. stand for?

a)

Stengths, Weaknesses, Opportunities, Threats

b)

Styles, Wishes, Opposition and Terminate

c)

Strengths, Weaknesses, Opposition, Threats

d)

Strengths, Weaknesses, Opposite, Treats

2.

In business, what would a S.W.O.T. Analysis be used for?

a)

To assess a business's internal and external factors for strategic planning and improvement.

b)
To create a financial report for stakeholders.
c)

To evaluate employee performance metrics

d)
To analyze market trends for product development.
3.

What is controlling in a business management definition?

a)
Controlling involves creating new strategies without evaluating results.
b)
Controlling refers to the process of ignoring performance metrics entirely.
c)
Controlling is the act of setting goals without measuring outcomes.
d)
Controlling is the process of monitoring performance and making adjustments to achieve organizational goals.
4.

What are the four parts of the management process?

a)
Planning, Organizing, Evaluating, Reporting
b)
Budgeting, Organizing, Leading, Controlling
c)
Planning, Organizing, Leading, Controlling
d)
Planning, Directing, Leading, Monitoring
5.

What is a strategic plan for management?

a)
A strategic plan for management is a framework that guides an organization in achieving its long-term goals through defined strategies and resource allocation.
b)

A strategic plan for management is a general "big goal" for a business.

c)
A strategic plan for management is a document outlining the company's dress code.
d)
A strategic plan for management is a set of rules for employee conduct.
6.

What are two things that a company's code of conduct can be used for?

a)
Promoting company profits
b)
Defining employee salaries
c)
Outlining marketing strategies
d)

1. Guiding employee behavior 2. Establishing standards for performance review

7.

What does a business' tactical plan do?

a)
It describes the overall mission and values of the business.
b)
It focuses on financial projections and budgeting.
c)
It provides specific actions and short-term goals to achieve the strategic plan.
d)
It outlines the long-term vision for the company.
8.

What does the company's operational plan do?

a)
The operational plan focuses solely on employee training programs.
b)
The operational plan outlines the company's financial projections.
c)
The operational plan details the company's goals and the actions required to achieve them.
d)
The operational plan describes the company's marketing strategies.
9.

In terms of Business Management, what is a contigency plan?

a)
A contingency plan is a strategy for responding to potential future events or emergencies in business management.
b)
A contingency plan is a method for employee performance evaluation.
c)
A contingency plan is a financial forecast for business growth.
d)
A contingency plan is a tool for daily operational management.
10.

What is the responsiblity of a top manager?

a)
To set the overall direction and strategy of the organization.
b)
To implement policies set by the board of directors.
c)
To oversee the financial transactions of the company.
d)
To manage day-to-day operations of the staff.
11.

What are the responsibilities of a middle manager?

a)
Evaluating customer feedback, leading research projects, negotiating contracts, and establishing partnerships.
b)
Conducting employee training, managing budgets, enforcing safety regulations, and creating product designs.
c)
Implementing policies, coordinating communication, managing performance, and aligning departmental goals.
d)
Setting company vision, overseeing financial audits, developing marketing strategies, and hiring executives.
12.

What does a First-Line Manager do for a company?

a)
A First-Line Manager develops marketing strategies and oversees advertising campaigns.
b)
A First-Line Manager handles financial audits and manages company investments.
c)
A First-Line Manager designs product prototypes and leads research initiatives.
d)
A First-Line Manager supervises and coordinates the activities of employees, ensuring operational efficiency and team performance.
13.

What does the Human Resources manager do for a company?

a)
The Human Resources manager manages recruitment, employee relations, training, benefits, and compliance.
b)
The Human Resources manager develops product designs and manages inventory.
c)
The Human Resources manager handles financial audits and budget planning.
d)
The Human Resources manager oversees marketing strategies and sales performance.
14.

What is the operations manager responsible for doing in a company?

a)
The operations manager is responsible for managing the company's marketing strategy.
b)
The operations manager is responsible for developing new product designs.
c)
The operations manager is responsible for handling customer service inquiries.
d)
The operations manager is responsible for overseeing and optimizing the company's operations.
15.

What does a marketing manager do for a company?

a)
A marketing manager oversees financial audits and budget allocations.
b)
A marketing manager is responsible for hiring and training new employees.
c)
A marketing manager is responsible for creating and implementing marketing strategies to drive sales and enhance brand awareness.
d)
A marketing manager focuses solely on product development and design.
16.

Which of the following is not a skill of successful managers?

a)

Conceptual skills

b)

Communication skills

c)

Technical skills

d)

non-chuck skills

17.

Controlling in a business management sense means...

a)
the method of increasing profits through cost-cutting measures.
b)
the process of monitoring and evaluating organizational performance to ensure goals are met.
c)
the strategy of delegating tasks to employees effectively.
d)
the act of setting organizational goals and objectives.
18.

What are Material Resources of a business?

a)
Material resources include intangible assets like patents and trademarks used in business operations.
b)
Material resources refer to the human resources involved in production, such as labor and management.
c)
Material resources are the physical assets used in production, such as raw materials, machinery, and equipment.
d)
Material resources are the financial assets of a business, like cash and investments.
19.

What are the infomational resources of a business?

a)
Data, knowledge, employee expertise, market research, financial reports, customer feedback.
b)
Website traffic, social media posts, competitor analysis, branding guidelines.
c)
Supplier contracts, production timelines, inventory levels, shipping details.
d)
Sales strategies, product designs, advertising campaigns, employee schedules.
20.

What are the four parts of the management process?

a)
Organizing, Directing, Controlling, Reporting
b)
Planning, Organizing, Leading, Controlling
c)
Planning, Staffing, Leading, Evaluating
d)
Planning, Organizing, Motivating, Evaluating
21.

What is the first step in the controlling function of management?

a)
Establish performance standards
b)
Analyze market trends
c)
Conduct employee evaluations
d)
Set budget limits
22.

What is the first step in the Management Decision Making Process?

a)
Analyze the potential outcomes
b)
Gather data from stakeholders
c)
Implement the chosen solution
d)
Identify and define the problem or opportunity
23.

What is the 2nd step in the Manager decision making process?

a)
Analyze the potential solutions
b)

Generate alternative possible solutions

c)
Evaluate the outcomes of decisions
d)
Gather data on past decisions
24.

What is a company's mission?

a)
A company's mission is its financial goals and targets.
b)
A company's mission is a list of its products and services.
c)
A company's mission is its core purpose and values that guide its actions.
d)
A company's mission is a summary of its annual report.
25.

What is the strategic planning process for a company?

a)
The strategic planning process for a company includes defining mission and vision, conducting SWOT analysis, setting goals, formulating strategies, implementing them, and monitoring outcomes.
b)
Identifying competitors and analyzing market trends
c)
Creating a budget and allocating resources
d)
Developing a product line and launching marketing campaigns