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WorksheetsProject Management Review
Total questions: 103
Worksheet time: 1hrs 3mins
Which aspects are indicative of a predictive approach to project management? (Choose two)
Overall risk is assessed.
Client demands change frequently.
Tasks are done in sprints to reach short-term goals.
A critical path is established from start to finish.
In which phase of the project life cycle are business needs determined?
Executing
Initiating
Planning
Monitoring and Controlling
In which aspect of the project life cycle does the process of verifying deliverables take place?
Initiating
Planning
Executing
Closing
Which characteristics are common to the adaptive approach of project management? (Choose two)
Rapidly changing requirements
Scope creep
A product backlog
A set list of deliverables
A hybrid approach combines elements of which project approaches? (Choose two)
Predictive
Agile
Waterfall
Adaptive
Match each project scenario with the approach used.
Software App with well-defined requirements
Predictive
A logo design project with many versions and colors.
Adaptive
A wheelchair with a strict base model but room to have multiple iterations
Hybrid
A project team member notices another member downloading confidential information to a USB drive. He also finds out the employee is about to quit the company and work for a competitor. What should the team member do?
Take the USB drive from the employee when the employee is not looking and turn the USB drive into the manager.
Report the team member with the USB drive to the immediate manager for the team.
Confront the employee committing the potential ethics violation.
Report the team member with the USB drive to the project manager.
Math each Code of Ethics characteristic to an example of its' utilization.
Admitting to uploading an incorrect code file.
Responsibility
Allowing all ideas to be shared during a brainstorming session
Respect
Giving a realistic update on a task's progression
Honesty
Allowing everyone who needs to give updates equal time to do so.
Fairness
Two businesses are having conflicts over an interface design for an app. Eventually, the businesses meet and agree to implement some aspects, while each yields on others. Which conflict management style is being used?
Force/Direct
Collaborate/Problem-Solve
Compromise/Reconcile
Smooth/Accommodate
Match each Code of Ethics characteristic to an example of its utilization.
Admitting to uploading an incorrect code file.
Responsibility
Allowing all ideas to be shared during a brainstorm session.
Respect
Giving a realistic update on a task's progression.
Honesty
Allowing everyone who needs to give updates equal time to do so.
Fairness
Two businesses are having conflicts over an interface design for an app. Eventually, the businesses meet and agree to implement some aspects, while each yields on others. Which conflict management strategy is being used?
Compromise / Reconcile
Force / Direct
Smooth / Accommodate
Collaborate / Problem-solve
Match each conflict resolution type with its win/loss outcome.
Win/loss - Win/loss
Compromise / Reconcile
Win-Win
Collaborate / Problem-solve
Loss-Win
Smooth / Accommodate
A project manager is looking for ways to motivate staff, to help ensure projects are completed on time and within budget. What should they use as a starting point for motivation?
The project manager should promise team members extra time off.
The project manager should have monetary gift cards ready.
The project manager should give non-monetary bonuses, such as gym memberships.
The project manager should learn what motivates team members.
A project manager tries to update a sponsor on a project's status, but the sponsor does not seem to focus on what the project manager says. What type of listening is taking place?
Offensive listening
Active listening
Cynical listening
Information gathering
A team member approaches a project manager with an insistence on completing tasks in a different way than prescribed in the project plan. Even though the manager knows that the project plan contains the fastest way to complete these tasks, he acquiesces with the team member. Which conflict management strategy has been employed?
Smooth / Accommodate
Force / Direct
Compromise / Reconcile
Withdraw / Avoid
A project manager needs to conduct peer reviews with team members as part of closing a project. Which communication method should the project manager use?
Interactive
Push
Pull
Feedback
What is the range of activities reported on within a status update for a project plan?
Within a given time period.
An update for each project phase.
An update for the entire project.
An update for each deliverable.
Match each portion of the Communication Management Plan with it's description.
Emails, phone calls, in-person meetings.
Communication Methods
Formal, Informal, Open
Communication Styles
What is communication and to whom
Communication Types
Which term best represents a significant point or event within a project?
Milestone
Task
Deliverable
Goal
A project manager is looking for a place to document objectives. In which project document should objectives be located?
Project Charter
Project Scope
Project Deliverables
Lessons Learned
A new project manager is learning the role of documents within the planning phase. What purpose does a project charter serve?
The formal authorization for a project.
The definition of the work required to complete a project's deliverables.
The definition of a project's deliverables.
The definition of the work to be done on a project.
Which roles describe a vendor within a project plan for developing a database to interact with a customer-facing website? (Choose two)
Internal testers for the website.
A cloud hosting provider.
The project sponsor.
A design consultant for the website.
Which stakeholders make the largest contributions to ensuring the project plan objectives are met?
Managers
Project managers
Team members
Vendors
Which stakeholders are initially responsible for reporting the completion of project tasks?
Managers
Project managers
Team members
Project sponsors
In which project management organization type does a project manager function more as a coordinator?
Functional
Projectized
Weak matrix
Strong matrix
A manager wants to move a team member from one task to another to help someone who is struggling to complete a task on time. Who has the authority to move the team member?
Manager
Project Sponsor
Team member
Project manager
A project manager finds for a park irrigation project the normal supplier for pipes may not have the ones needed. Another supplier has the pipes but at a higher cost. Which components of the project management plan should be updated? (Choose two)
Budget
Schedule
Scope
Risk
Which project management document lists identified risks and the severity of those risks?
Risk register
Risk report
Qualitative analysis
Issues log
During a project planning session for a playground project, a group of people also want the existing blacktop to be repaved, which is not part of the original project plan. Adding this will result in a budget increase. What else will be affected as part of the project plan? (Choose two)
Scope
Schedule
Quality
Number of resources
A project manager is tasked with building a WBS. What does a WBS contain?
Deliverables
Tasks
Scope
Statement of Work
What is the purpose of a scope statement?
Defines the work to be performed.
Provides formal authorization.
The breakdown of deliverables and tasks.
A list of products and services to complete.
When tasks that are out of scope are added to a project, what is the end result?
Scope creep
Gold plating
Schedule variance
Cost variance
A new project manager is trying to understand the differences between a task and similar events in a project. What does a task consist of? (Choose two)
Work assigned to a resource.
Start and end dates.
A significant event in a project.
A verifiable product or service that needs to be produced as part of an overall project.
Assuming a task is on a critical path, what can change to affect the path? (Choose two)
Start date
End date
Work hours
Number of resources
In a project plan to build new fences for an elementary school, which tasks will have their durations affected based on the number of resources assigned to them? (Choose two)
Adding people to add bricks to fences.
Adding a cement mixer to the existing group of cement mixers.
The ribbon-cutting ceremony.
Including more people in the project status meetings.
A project manager is building a budget by estimating the cost of each task and then using that to estimate the cost of each deliverable. What kind of budgeting is occuring?
Bottom-up
Top-down
Historical
Parametric
A new project manager is asked to learn about procurement tasks by looking through previous projects. Which statement defines procurement tasks?
Tasks that obtain goods and services from external resources.
Audits on current project plans.
Tasks that roll up into deliverables.
Testing tasks on projects.
Which types of external resources receive contracts to perform work or provide materials necessary to complete project tasks?
Vendors
Customers
Focus groups
Team members
As part of a bathroom remodel a project manager notices the shower doors a customer wants are not available from the vendor that typically provides them. The same doors are available from another vendor but will take a week longer to arrive, and cost 20% more than what was originally quoted to the customer. What should the project manager do first to resolve the problem?
Consult with the customer to reach a possible solution.
Accept the delay in scope.
Accept the increase in price and pass the cost onto the customer.
Pause the project.
During a lessons learned meeting near the end of a project, a manager claims that gold plating took place during the executing phase. What happened within the project to warrant that claim?
More deliverables than what was promised were delivered and the project scope changed.
More deliverables than what was promised were delivered and the project scope did not change.
A higher project cost due to more items being delivered than promised.
A longer schedule due to more items being delivered than promised.
A hospital wing construction project is behind schedule. The project manager is looking to fast-track the project to bring it back in line. What is the project manager looking to do?
Take tasks that are normally done sequentially and do them in parallel.
Add more resources to tasks to shorten their duration.
Reduce project scope to bring a project back on schedule.
Add to the budget to bring a project back on schedule.
A sponsor wants to see a contingency plan for a project's budget. What should the contingency plan contain?
A percentage of the budget on top of the original budget.
A plan to reduce scope in case a project goes over budget.
A plan to remove a project phase in case a project goes over budget.
A plan to cut resources from a project in case a project goes over budget.
In a project plan, what is scope variance?
The difference between planned scope and the actual scope.
The amount of scope creep.
The amount of gold plating.
The amount of schedule variance and cost variance.
Testers are reporting a new app is slower than the one it is replacing. Part of the project requirements dictate the new app be faster. What should be done first to rectify this quality issue?
The app developers should investigate the root cause of the app performing slower than anticipated.
A new, faster server to host the app should be provisioned.
The company's internet connection should be upgraded.
The customer should be told that the app speed requirement cannot be fulfilled.
Metrics are used to measure which part of a project management plan?
Quality
Cost
Risk
Schedule
As part of a change management plan, who is responsible for approving changes to a project scope?
Change control board
Executive board
Project manager
Project sponsor
As part of change management, who is responsible for implementing approved change requests?
Project manager
Project sponsor
Team member
Change control board
When the change management process results in approval of a change, what part of a project plan is always affected?
Scope
Schedule
Budget
Quality
What is verified during the contract closing process?
That deliverables have been completed accurately and satisfactorily.
That the work specified in the contract was completed on time.
That the work specified in the contract was completed under budget.
That the resources specified in the contract to do the work are the ones who completed the work.
Besides a customer, who needs to sign off on a project to indicate it is indeed completed?
Project sponsor
Project manager
Manager
Team member
Which group of stakeholders benefits the most from documenting lessons learned on a project plan?
Team members
Customers
Project managers
Project sponsors
What is the main reason for archiving project documents?
To save time and effort on building future, similar project plans.
To save lessons learned in a project plan.
To comply with regulatory requirements regarding archiving project documentation.
To comply with legal requirements regarding archiving project documentation.
In which project management organization type does a project manager function more as a coordinator?
Functional
Projectized
Weak matrix
Strong matrix
Which project is utilizing a predictive approach?
A building wing where all of the specifications for the classrooms are defined up front and any changes to the specifications have to go through a change control board.
A science lab to where the specifications of the lab can be defined and adjusted once the core of the lab is built.
A playground with multiple areas, each with its own individual project, with multiple fixed scopes, but the overall project is subject to change.
A garden area that has a defined space and number of plants to be planted, but the time frame of the building of the garden is not set.
Match the phases that comprise the Project Life Cycle with their correct phase number.
Initiating
Phase 1
Planning
Phase 2
Executing
Phase 3
Monitoring & Controlling
Phase 4
Closing
Phase 5
A new hire is assigned to a team addressing a product backlog. What will this person be working on?
A list of prioritized tasks for a sprint within a project.
A list of tasks that have slipped behind schedule.
A list of maintenance tasks for a finished product.
A list of products that need to be released.
Which project situation best lends itself to a hybrid approach?
A gym space with modular sections.
A financial software project built to regulations.
A healthcare software project built to regulations.
A community garden.
In which phase of a project plan is a project charter created and approved?
Initiating
Planning
Executing
Monitoring & Controlling
An external vendor is attempting to sell a team member a lower-quality of wood to build stands inside a gymnasium. What should the team member do?
Report the situation to the project manager.
Report the situation to the project sponsor.
Accept the discounted materials from the vendor.
Report the vendor to the appropriate regulation authorities.
Which Code of Ethics value applies to someone who needs to make sure that companies have an equal opportunity to bid for contractual work for deliverables that will be outsourced?
Fairness
Honesty
Respect
Responsibility
A project team member raises an issue about quality defects in an app that is due to be released. The team member is insistent the issue be resolved so as not to embarrass the company developing the app. In response, the project manager insists that the app be released as is. What type of conflict management has been used?
Force / Direct
Withdraw / Avoid
Smooth / Accommodate
Compromise / Reconcile
A project manager is told to be an active listener in order to be more successful as a manager. What are examples of active listening? (Choose two)
Seek to clearly understand.
Reword to confirm understanding.
Listen well enough to reply.
Help finish a thought.
Which conflict management strategy is known to not really solve a conflict between parties?
Withdraw / Avoid
Smooth / Accommodate
Force / Direct
Compromise / Reconcile
A project team is struggling to stay under budget with a gymnasium build. The project manager is offering team members free gym memberships for a year if it is finished on time and under budget. What type of tactic is being used to get the project back on schedule?
Motivation
Accommodating
Problem-solving
Authority
Two teams working through a project conflict seek a win/win solution. Which conflict strategy should they employ?
Collaborate / Problem-solve
Compromise / Reconcile
Smooth / Accommodate
Force / Direct
Which communication element interferes with the effectiveness of communication?
Noise
Message channel
Decoder
Feedback
Project team members have expressed a preference to receive communication through a news feed, such as what is found on SharePoint. Which method of communication do the members prefer?
Feedback
Interactive
Push
Pull
What are the main elements of a project status update? (Choose two)
What has been completed within a specific time period.
What is forecast to be completed in the next time period.
Overall progress on all projects in progress.
Year-to-date statistics on all projects in progress.
The definition of a project's objectives is found in which project management document?
Project charter
Procurement document
Project scope
Business case
A construction company wants to follow proper processes for projects and their documentation. Which document serves as the official authorization for a project.
Project charter
Project scope
Statement of work
WBS
Match each element of a project charter to its description
Project purpose
The End Goal
Objectives
Specific Goals
Milestones
Significant Events
Which type of project authority is based on comprehensive respect for a manager's knowledge and leadership abilities, even if the manager is not a subject matter expert on the actual work to be done?
Reverent
Reward
Credibility
Formal
A consulting firm is building an app for a company that sells various types of containers. In this project scenario, which stakeholder has the final say on whether the app was built to its required specifications?
Customer
Project Manager
Project Sponsor
Manager
When problems arise during a project, what is the first step a project manager should take in the decision-making process?
Identify the problem.
Generate possible solutions.
Generate criteria for solutions.
Implement a solution.
Which statement best describes the role of a project sponsor?
A key stakeholder
The only stakeholder
Not a stakeholder
A non-key stakeholder
Which key project stakeholder has the largest role in managing expectations of other stakeholders?
Project Manager
Project Sponsor
Team Leader
Project Client
Which groups of stakeholders are responsible for functional testing for products created in a project plan? (Choose two)
Team Members
Customers
Managers
Project Managers
As part of a project management plan, which states the work done to deliver a product, service, or results?
Project scope
Deliverable
Project charter
Portfolio
Which part of a project management plan uses a Gantt Chart as a management tool?
Schedule
Risk
Budget
Scope
Which parts of a project plan are interdependent during the planning phase? (Choose three)
Scope
Schedule
Budget
Quality
Acceptance
A project manager is analyzing a project plan to ensure it is accurate. What part of the plan consists of tasks that are in scope, compared to the scope statement?
Tasks that contribute toward the work that needs to be completed.
Tasks that are completed on time.
Tasks that are completed within budget.
Tasks with no risks.
Which project diagram shows the scope of a project, broken down into phases, then deliverables, and then work packages?
WBS
Gantt Chart
Critical Path
RBS
In a WBS, which type of package is the lowest level of a work breakdown structure for which cost and duration are managed?
Work
Planning
Deliverable
Phase
What aspect of a project is unique and is required to be produced to complete a process, phase, or project?
Milestone
Task
Deliverable
Program
In building a new kitchen for a cafeteria, a stove and the vent above the stove can be worked on simultaneously. The vent above the stove needs to be in place before the stove can be tested as part of its completion. Which type of dependency exists between the vent and stove tasks?
Finish-Finish
Finish-Start
Start-Finish
Start-Start
A project manager wants to add resources to reduce the overall time it will take to complete a project. On which tasks will the adding of resources impact the schedule?
Adding resources to tasks on the critical path.
Adding resources to tasks with measured work.
Adding resources to tasks with dependencies.
Adding resources to tasks with no dependencies.
A project manager is trying to estimate costs for a new project to develop bottles out of recycled material. What method should be utilized for this type of estimating?
Analogous
Parametric
Bottom-up
Top-down
Which project document secures the services and defines the compensations for external resources?
Contract
Request for Bid
MOU
Project Scope
For the construction of new stands inside a gymnasium, which project task is considered to be procurement?
Obtaining the wood to build the stands.
Starting the bid process for a vendor to build the stands.
Finalizing a contract to build the stands.
Securing the internal designer's availability to design the stands.
A project to build a new library is behind schedule. Which adjustment to the project plan will have the best chance of putting the schedule back on track?
Removing a task to plant a garden.
Increasing the project budget by 10%.
Adding an additional team of builders to the project.
Reducing the number of quality inspections on the building.
A software development project has had many aspects added that were not approved, nor were they presented to a change control board. As a result, the project will take longer and there is an aggregate risk it will not be done on time. What has taken place in the project?
Scope creep
Gold plating
Slipping
Product backlog
Team members are inquiring as to why they need to report to their managers when tasks are finished. The manager tells them the reason is to ensure there are no slipped tasks. What is a slipped task?
A task completed behind schedule.
A task that is in progress and behind schedule.
A task that is changed to being done concurrently with other tasks instead of sequentially with those tasks.
A task that needs additional resources to be completed in less time.
A project manager has been told by another stakeholder that a project budget must be watched closely as a project progresses. Which stakeholder is most interested in making sure a project stays on budget?
Project sponsor
Project manager
Manager
Team member
Due to an increase in supply costs, a project manager indicates that a project is currently 5% over budget. What should the project manager do first to solve the budget problem?
Access money from the contingency reserve, if it is available.
Access money from the management reserve, if it is available.
Cut the project scope by 5%.
Cut future supplies by 5%.
A project for building a new basketball court is in progress. The hoops are supposed to be 10 feet high but upon the customer suspecting a height error and measuring the height of the hoops, one hoop is 10 1/2 feet high and the other is 11 feet high. What should be done to address this quality issue? (Choose two)
The height of the rims should be adjusted and the customer should be charged for the repair.
The height of the rims should be adjusted and the customer should be notified of the repair.
The customer should be told that the rims cannot be adjusted.
The installers should look to improve the installation process to avoid this error in the future.
A new project manager wants to know the difference between quality assurance and quality control. Which aspects of quality are part of quality assurance in project development? (Choose two)
The process by which quality is measured.
The attempt to prevent defects in a product.
The finding and fixing of defects in a product.
The preventing of future errors in a project.
Project team members want to know why having a change management process is important, What is the goal of the process?
Preventing scope creep.
Preventing gold plating.
Preventing budget overruns.
Preventing schedule extensions.
A project manager receives a suggestion for an app feature that was not part of the original development scoping. What should be the first step taken to add it to the project scope?
Identify a change request.
Make the change to the project scope.
Do an impact analysis on the change.
Send the change to the change review board.
A new project manager wants to know why closing contracts is an important part of the closing phase. What is the overall purpose?
To ensure work has been completed accurately and satisfactorily.
To ensure a contract stayed under budget.
To see if any scope changes are needed.
To transition a good or service to its maintenance phase.
Which stakeholder has the ultimate signoff decision on a project and its deliverables?
Project sponsor
Project manager
Customer
Team member
After the completion, team members want to know why there is a meeting to share lessons learned. What is the main benefit of such documentation?
Improve processes in future, similar projects.
Brainstorm future projects.
Improve product maintenance.
Improve the project's overall quality.
A development team discovered a faster way to review code without sacrificing quality. What should be done during the closing phase?
Archive the newly discovered process for future projects.
Adjust the project scope.
Adjust the project schedule.
Adjust the project budget.
Match each project scenario with the approach that best fits.
Building an airplane
Predictive
Planting seeds in land over a period of time
Adaptive
Building a new company headquarters and website
Hybrid
