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Marketing Foundations Unit Test (Multiple Choice)

Total questions: 75

Worksheet time: 1hrs 15mins

Name
Class
Date
1.

Marketing connects ________ to ____________.

a)

Goods to services

b)

Industrial products to consumer products

c)

Producers to consumers

d)

Workers to salespeople

2.

In an overall sense, where does marketing occur?

a)

Wherever advertisements are

b)

Wherever stores are

c)

Wherever customers are

d)

Wherever trucks are

3.

Which of the following cannot be marketed?

a)

Goods and services

b)

Celebrities

c)

Ideas

d)

All of the above can be marketed

4.

The process of planning, promoting, pricing, selling, and distributing products to satisfy customers’ wants and needs.

a)

Target marketing

b)

Marketing

c)

Segment marketing

d)

Relationship marketing

5.

Which marketing function can help businesses predict how much will be sold in a given period of time?

a)

Distribution

b)

Marketing Information Management

c)

Selling

d)

Promotion

6.

Transportation, storage, and inventory control are activities of which marketing function?

a)

Distribution

b)

Pricing

c)

Promotion

d)

Selling

7.

What function is concerned with making decisions about investments and credit?

a)

Marketing Information Management

b)

Pricing

c)

Financing

d)

Distribution

8.

What is the marketing function demonstrated in the following situation? While shopping at the mall, Susan is asked to fill out a survey about her preferences on different brands of perfume.

a)

Product/Service Management

b)

Marketing Information Management

c)

Selling

d)

Pricing

9.

Creating new products, services, images, or ideas that will influence consumer buying behavior is an example of

a)

Distribution

b)

Selling

c)

Financing

d)

Product/Service Management

10.

Coca Cola test marketed New Coke by conducting taste testing in focus groups. What marketing function did they implement?

a)

Promotion

b)

Selling

c)

Marketing Information Management

d)

Product/Service Management

11.

Trey hangs posters advertising the school play in local businesses. What marketing function did Trey implement?

a)

Promotion

b)

Selling

c)

Distribution

d)

Financing

12.

Target discounts their selection of winter coats in mid-February. What marketing function did they implement?

a)

Promotion

b)

Selling

c)

Distribution

d)

Pricing

13.

Firestone decided to offer a new line of snow tires. Under which marketing function does this decision fall?

a)

Distribution

b)

Product/service management

c)

Pricing

d)

Promotion

14.

Many grocery stores offer the option to accept credit cards for payment making it easier for customers to make purchases. This is an example of which marketing function?

a)

Financing

b)

Marketing information management

c)

Product/service management

d)

Selling

15.

Car dealers emphasize personal contact with their customers in order to better determine and respond to customer wants and needs. This is an example of which marketing function?

a)

Product/service management

b)

Marketing information management

c)

Selling

d)

Distribution

16.

Landyn and Dalton recently dined at Outback steakhouse. Upon completing their meal, they completed a customer comment card rating the restaurant’s food, service, and atmosphere. What marketing function did they participate in?

a)

Pricing

b)

Promoting

c)

Selling

d)

Marketing information management

17.

Surfside Casuals rents warehouse space during the months of January and February to store merchandise ordered for the spring and summer seasons. What marketing function does this activity demonstrate?

a)

Distribution

b)

Finance

c)

Selling

d)

Product/service management

18.

Adding new features to a product, such as updating the iphone, is an example of which marketing function?

a)

Marketing information management

b)

Pricing

c)

Product/service management

d)

Selling

19.

Raising the price of the hot new Christmas toy because of predicted increase demand is an example of which marketing function?

a)

Marketing information management

b)

Pricing

c)

Promotion

d)

Distribution

20.

Suave wants to add a new coconut/chocolate flavor to their shampoo line. What type of utility does this fall under?

a)

Place utility

b)

Possession utility

c)

Form utility

d)

Time utility

21.

Which of the following is an example of adding utility to a product?

a)

Making sure products are made in a cost-effective way

b)

A marketer inventories items currently in stock before new items arrive

c)

A bank installs ATM’s in sporting arenas

d)

A store’s mall access is made more secure by closing at 8 p.m.

22.

A store’s policy states “we accept only cash.” Which marketing utility does this affect?

a)

Time

b)

Place

c)

Form/task

d)

Possession

23.

A customer takes clothes to the dry cleaner to be cleaned. Which marketing utility is this an example of?

a)

Time

b)

Place

c)

Form/task

d)

Possession

24.

All of the Valentine’s candy is stores is marked down after Valentine’s day because it is no longer deemed to have as much value to customers. Which marketing utility is this an example of?

a)

Time

b)

Place

c)

Form/task

d)

possession

25.

The four elements that make up the marketing mix are:

a)

price, product, place, and purchasing

b)

product, place, purchasing, and distribution

c)

product, distribution, purchasing, and price

d)

product, place, price, and promotion

26.

A __________ is anything offered to a market by the business to satisfy needs, could include physical products or intangible services.

a)

Price

b)

Product

c)

Place/Distribution

d)

Promotion

27.

__________ includes the location and methods used to make the product available to the consumer.

a)

Price

b)

Product

c)

Place/Distribution

d)

Promotion

28.

The __________ is the amount the customer will pay for the product. The value of money or its equivalent placed on a good or service.

a)

Price

b)

Product

c)

Place/Distribution

d)

Promotion

29.

______________ is any form of communication a business or organization uses to inform, persuade, or remind consumers about its products or services.

a)

Price

b)

Product

c)

Place

d)

Promotion

30.

Which marketing mix element deals with communication between producers and consumers?

a)

Price

b)

Product

c)

Place

d)

promotion

31.

Decisions made about quality, quantity, size, color, and packaging are part of ____________ strategies.

a)

Place

b)

Price

c)

Promotion

d)

Product

32.

The most important part of the product marketing mix element is

a)

The guarantee

b)

The packaging

c)

Available options and features

d)

None of the above

33.

If you are trying to determine which stores should sell your products where they can easily be obtained by customers, you are thinking about which marketing mix element?

a)

Product

b)

Place

c)

Price

d)

Promotion

34.

Which marketing mix element is the easiest to change quickly?

a)

Product

b)

Place

c)

Price

d)

promotion

35.

What component of a marketing plan would be the most useful to evaluate a businesses’ current situation and where that business stands in comparison to its competitors?

a)

Business plan

b)

Executive summary

c)

Appendix

d)

SWOT analysis

36.

Which of the following is a possible external threat that a business might identify as a result of conducting a situational analysis during the marketing planning process?

a)

Downturn in the economy

b)

Change in pricing structure

c)

Contract with a new supplier

d)

Decrease in operating expense

37.

What element of the marketing mix is most concerned with creating convenience for customers in relation to the product’s accessibility in the market?

a)

Product

b)

Place

c)

Price

d)

Promotion

38.

If a situational analysis (SWOT analysis) has revealed that a company has a comprehensive, current, and flexible database system, it has identified a (an)

a)

Internal strength

b)

External asset

c)

Product benefit

d)

Technological flaw

39.

Which of the following statements is false regarding why a SWOT analysis is used?

a)

To build on the strengths of a business

b)

To minimize the weaknesses of a business

c)

To reduce opportunities available to a business

d)

To counteract threats to a business

40.

Which of the following could be a strength for a business?

a)

Weather

b)

A new international market

c)

A price that is too high

d)

A location with heavy foot traffic

41.

Which of the following could be a weakness for a business?

a)

Competitors with access to better channels of distribution

b)

Poor quality goods and services offered

c)

Special marketing expertise

d)

A competitor down the street closing their business

42.

Which of the following could be an opportunity for a business?

a)

Having high quality processes and procedures

b)

Moving into new market segments that offer improved profits

c)

Damaged reputation

d)

A new competitor in your neighborhood

43.

Which of the following could be a threat for a business?

a)

Changes in technology

b)

Location of your business

c)

Lack of marketing expertise

d)

A competitor down the street closing their business

44.

Which of the following statements is true about preparing a SWOT analysis?

a)

A SWOT analysis is objective

b)

You should ignore what your competitors are doing and only focus on your own business

c)

A SWOT analysis should only be conducted once a year

d)

Your SWOT analysis should be specific, to the point, and avoid grey areas

45.

Which of the following is not typically an element of a SWOT analysis?

a)

Strengths

b)

Weaknesses

c)

Opportunities

d)

Time factors

46.

When is it appropriate to conduct a SWOT analysis?

a)

Twice a year

b)

Anytime

c)

Only when a problem occurs within the business

d)

When management says to conduct one

47.

When conducting a SWOT analysis, you must consider the following two internal factors:

a)

Strengths and weaknesses

b)

Opportunities and threats

c)

Strengths and threats

d)

Opportunities and weaknesses

48.

The first step in the marketing segmentation process is to

a)

Define the market

b)

Position offer in the market

c)

Target the market

d)

Segment the market

49.

A target market is

a)

The group of customers a business seeks to attract who have specific, similar needs

b)

The group of 5 to 10 people that a business markets to on a daily basis

c)

All of the customers who shop at target

d)

A customer who has an unfulfilled desire and is financially able and willing to fill that desire

50.

Marketers segment markets to achieve which of the following objectives

a)

To create an offer that best fits the desires of the groups that exist in that market

b)

To identify the most appropriate media for advertising

c)

To better understand their target segments

d)

All of the above

51.

The more __________ there is in the marketplace, the more ________ is required.

a)

Similarity; segmentation

b)

Diversity; mass marketing

c)

Diversity; segmentation

d)

None of the above

52.

Henry Ford offering the Model T automobile to the public in “any color they want as long as its black” is a prime example of

a)

Mass marketing

b)

Market segmentation

c)

Market positioning

d)

Corporate branding

53.

All of the following are advantages of the mass marketing approach except

a)

One product is offered

b)

Satisfies the needs of the majority

c)

One advertising campaign is needed

d)

One marketing strategy is required

54.

A marketer who advertises wheelchairs in a surfing magazine does not know how to successfully develop a

a)

Service

b)

Marketing mix

c)

Product plan

d)

Target market

55.

Marketers study what customers want and need, then they

a)

Carefully record what they learn

b)

Compare those needs and wants with their own

c)

Develop and market products to meet those needs

d)

Send the results to the customers

56.

When segmenting the consumer market, the variables that make up the behavioral category include

a)

Location, climate, and city size

b)

Usage rate, brand loyalty, and features desired

c)

Family size, income level, and ethnicity

d)

Hobbies, sports, and interests

57.

When Sketchers shape-ups debuted, most people reacted to the attractiveness (or lack thereof) of the shoe, so the company changed the look of the shoe to appeal to new markets. This is an example of

a)

Demographic segmentation

b)

Geographic segmentation

c)

Psychographic segmentation

d)

Behavioral segmentation

58.

Segmenting a market to target only customers based in the Northeast region of the country would be an example of

a)

Demographic segmentation

b)

Geographic segmentation

c)

Psychographic segmentation

d)

Behavioral segmentation

59.

Which of the following is demographic information that businesses might monitor when making marketing decisions?

a)

Income

b)

Opinions

c)

Traits

d)

Values

60.

Which of the following is not a demographic characteristic?

a)

Age

b)

Income level

c)

Location

d)

Education level

61.

Target markets are important factors to consider when businesses are

a)

Positioning their corporate brands

b)

Establishing their accounting systems

c)

Distributing budget information

d)

Analyzing personnel reports

62.

Marketers use all of the following categories to organize segmentation variables except:

a)

Demographic segmentation

b)

Geographic segmentation

c)

Biographical segmentation

d)

Psychographic segmentation

63.

Marketers have discovered that a household containing one person has quite different needs from a household consisting of a parent with one or more children. Family size is a ________ variable.

a)

Demographic

b)

Geographic

c)

Behavioral

d)

Psychographic

64.

Marketers often segment the product on how often a customer uses the product. Usage rate is a ____________ variable.

a)

Demographic

b)

Geographic

c)

Behavioral

d)

Psychographic

65.

Consumers vary in how loyal they are to a particular brand. Brand loyalty is a ____________ variable.

a)

Behavioral

b)

Psychographic

c)

Demographic

d)

Geographic

66.

People who participate in the same activities and hobbies tend to have similar buying patterns. Hobbies are a __________ variable.

a)

Geographic

b)

Psychographic

c)

Behavioral

d)

demographic

67.

Climate has a huge impact on determining what customers need. Climate is considered a ________ variable.

a)

Demographic

b)

Behavioral

c)

Geographic

d)

Psychographic

68.

People at different ages have different needs and wants. Age is a ______________ variable.

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

69.

Many marketers have discovered that market size varies within the size of a city. City size is a _________ variable.

a)

Demographic

b)

Geographic

c)

Psychographic

d)

Behavioral

70.

In order to make a product fit a specific target market, marketers can do all of the following except:

a)

Change the product by adding different features

b)

Change the group of people being targeted

c)

Change advertising strategies

d)

Change where the product is sold

71.

Customers making up a target market must have all of the following qualities except:

a)

Clearly defined wants and needs that the product can meet

b)

Money to buy the product

c)

Living close enough to the business to buy the product

d)

Willingness and authority to buy the product.

72.

A mass market consists of

a)

All customers for all products

b)

A few potential customers for a few products

c)

All customers in search of new products

d)

All customers for a specific type of product

73.

Mass marketing

a)

Takes less experience than target marketing when selling to small markets

b)

Is often efficient and inexpensive

c)

Satisfies a small number of customers

d)

Needs just one marketing mix because it puts all customers in the same group

74.

Mass Marketing involves

a)

Appealing to the entire market with a broad message

b)

Only selling to stores that buy in bulk

c)

Splitting the market into groups with similar interests

d)

Studying marketing in a setting with a large group of people

75.

Emily is a 13-year-old, Caucasian, female student at her high school, and she might be in the market for girls gym clothes. What type of segmentation did the marketers use to come to that conclusion?

a)

Psychographic segmentation

b)

Behavioral segmentation

c)

Demographic segmentation

d)

Geographic segmentation