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WorksheetsMarketing Foundations Unit Test (Multiple Choice)
Total questions: 75
Worksheet time: 1hrs 15mins
Marketing connects ________ to ____________.
Goods to services
Industrial products to consumer products
Producers to consumers
Workers to salespeople
In an overall sense, where does marketing occur?
Wherever advertisements are
Wherever stores are
Wherever customers are
Wherever trucks are
Which of the following cannot be marketed?
Goods and services
Celebrities
Ideas
All of the above can be marketed
The process of planning, promoting, pricing, selling, and distributing products to satisfy customers’ wants and needs.
Target marketing
Marketing
Segment marketing
Relationship marketing
Which marketing function can help businesses predict how much will be sold in a given period of time?
Distribution
Marketing Information Management
Selling
Promotion
Transportation, storage, and inventory control are activities of which marketing function?
Distribution
Pricing
Promotion
Selling
What function is concerned with making decisions about investments and credit?
Marketing Information Management
Pricing
Financing
Distribution
What is the marketing function demonstrated in the following situation? While shopping at the mall, Susan is asked to fill out a survey about her preferences on different brands of perfume.
Product/Service Management
Marketing Information Management
Selling
Pricing
Creating new products, services, images, or ideas that will influence consumer buying behavior is an example of
Distribution
Selling
Financing
Product/Service Management
Coca Cola test marketed New Coke by conducting taste testing in focus groups. What marketing function did they implement?
Promotion
Selling
Marketing Information Management
Product/Service Management
Trey hangs posters advertising the school play in local businesses. What marketing function did Trey implement?
Promotion
Selling
Distribution
Financing
Target discounts their selection of winter coats in mid-February. What marketing function did they implement?
Promotion
Selling
Distribution
Pricing
Firestone decided to offer a new line of snow tires. Under which marketing function does this decision fall?
Distribution
Product/service management
Pricing
Promotion
Many grocery stores offer the option to accept credit cards for payment making it easier for customers to make purchases. This is an example of which marketing function?
Financing
Marketing information management
Product/service management
Selling
Car dealers emphasize personal contact with their customers in order to better determine and respond to customer wants and needs. This is an example of which marketing function?
Product/service management
Marketing information management
Selling
Distribution
Landyn and Dalton recently dined at Outback steakhouse. Upon completing their meal, they completed a customer comment card rating the restaurant’s food, service, and atmosphere. What marketing function did they participate in?
Pricing
Promoting
Selling
Marketing information management
Surfside Casuals rents warehouse space during the months of January and February to store merchandise ordered for the spring and summer seasons. What marketing function does this activity demonstrate?
Distribution
Finance
Selling
Product/service management
Adding new features to a product, such as updating the iphone, is an example of which marketing function?
Marketing information management
Pricing
Product/service management
Selling
Raising the price of the hot new Christmas toy because of predicted increase demand is an example of which marketing function?
Marketing information management
Pricing
Promotion
Distribution
Suave wants to add a new coconut/chocolate flavor to their shampoo line. What type of utility does this fall under?
Place utility
Possession utility
Form utility
Time utility
Which of the following is an example of adding utility to a product?
Making sure products are made in a cost-effective way
A marketer inventories items currently in stock before new items arrive
A bank installs ATM’s in sporting arenas
A store’s mall access is made more secure by closing at 8 p.m.
A store’s policy states “we accept only cash.” Which marketing utility does this affect?
Time
Place
Form/task
Possession
A customer takes clothes to the dry cleaner to be cleaned. Which marketing utility is this an example of?
Time
Place
Form/task
Possession
All of the Valentine’s candy is stores is marked down after Valentine’s day because it is no longer deemed to have as much value to customers. Which marketing utility is this an example of?
Time
Place
Form/task
possession
The four elements that make up the marketing mix are:
price, product, place, and purchasing
product, place, purchasing, and distribution
product, distribution, purchasing, and price
product, place, price, and promotion
A __________ is anything offered to a market by the business to satisfy needs, could include physical products or intangible services.
Price
Product
Place/Distribution
Promotion
__________ includes the location and methods used to make the product available to the consumer.
Price
Product
Place/Distribution
Promotion
The __________ is the amount the customer will pay for the product. The value of money or its equivalent placed on a good or service.
Price
Product
Place/Distribution
Promotion
______________ is any form of communication a business or organization uses to inform, persuade, or remind consumers about its products or services.
Price
Product
Place
Promotion
Which marketing mix element deals with communication between producers and consumers?
Price
Product
Place
promotion
Decisions made about quality, quantity, size, color, and packaging are part of ____________ strategies.
Place
Price
Promotion
Product
The most important part of the product marketing mix element is
The guarantee
The packaging
Available options and features
None of the above
If you are trying to determine which stores should sell your products where they can easily be obtained by customers, you are thinking about which marketing mix element?
Product
Place
Price
Promotion
Which marketing mix element is the easiest to change quickly?
Product
Place
Price
promotion
What component of a marketing plan would be the most useful to evaluate a businesses’ current situation and where that business stands in comparison to its competitors?
Business plan
Executive summary
Appendix
SWOT analysis
Which of the following is a possible external threat that a business might identify as a result of conducting a situational analysis during the marketing planning process?
Downturn in the economy
Change in pricing structure
Contract with a new supplier
Decrease in operating expense
What element of the marketing mix is most concerned with creating convenience for customers in relation to the product’s accessibility in the market?
Product
Place
Price
Promotion
If a situational analysis (SWOT analysis) has revealed that a company has a comprehensive, current, and flexible database system, it has identified a (an)
Internal strength
External asset
Product benefit
Technological flaw
Which of the following statements is false regarding why a SWOT analysis is used?
To build on the strengths of a business
To minimize the weaknesses of a business
To reduce opportunities available to a business
To counteract threats to a business
Which of the following could be a strength for a business?
Weather
A new international market
A price that is too high
A location with heavy foot traffic
Which of the following could be a weakness for a business?
Competitors with access to better channels of distribution
Poor quality goods and services offered
Special marketing expertise
A competitor down the street closing their business
Which of the following could be an opportunity for a business?
Having high quality processes and procedures
Moving into new market segments that offer improved profits
Damaged reputation
A new competitor in your neighborhood
Which of the following could be a threat for a business?
Changes in technology
Location of your business
Lack of marketing expertise
A competitor down the street closing their business
Which of the following statements is true about preparing a SWOT analysis?
A SWOT analysis is objective
You should ignore what your competitors are doing and only focus on your own business
A SWOT analysis should only be conducted once a year
Your SWOT analysis should be specific, to the point, and avoid grey areas
Which of the following is not typically an element of a SWOT analysis?
Strengths
Weaknesses
Opportunities
Time factors
When is it appropriate to conduct a SWOT analysis?
Twice a year
Anytime
Only when a problem occurs within the business
When management says to conduct one
When conducting a SWOT analysis, you must consider the following two internal factors:
Strengths and weaknesses
Opportunities and threats
Strengths and threats
Opportunities and weaknesses
The first step in the marketing segmentation process is to
Define the market
Position offer in the market
Target the market
Segment the market
A target market is
The group of customers a business seeks to attract who have specific, similar needs
The group of 5 to 10 people that a business markets to on a daily basis
All of the customers who shop at target
A customer who has an unfulfilled desire and is financially able and willing to fill that desire
Marketers segment markets to achieve which of the following objectives
To create an offer that best fits the desires of the groups that exist in that market
To identify the most appropriate media for advertising
To better understand their target segments
All of the above
The more __________ there is in the marketplace, the more ________ is required.
Similarity; segmentation
Diversity; mass marketing
Diversity; segmentation
None of the above
Henry Ford offering the Model T automobile to the public in “any color they want as long as its black” is a prime example of
Mass marketing
Market segmentation
Market positioning
Corporate branding
All of the following are advantages of the mass marketing approach except
One product is offered
Satisfies the needs of the majority
One advertising campaign is needed
One marketing strategy is required
A marketer who advertises wheelchairs in a surfing magazine does not know how to successfully develop a
Service
Marketing mix
Product plan
Target market
Marketers study what customers want and need, then they
Carefully record what they learn
Compare those needs and wants with their own
Develop and market products to meet those needs
Send the results to the customers
When segmenting the consumer market, the variables that make up the behavioral category include
Location, climate, and city size
Usage rate, brand loyalty, and features desired
Family size, income level, and ethnicity
Hobbies, sports, and interests
When Sketchers shape-ups debuted, most people reacted to the attractiveness (or lack thereof) of the shoe, so the company changed the look of the shoe to appeal to new markets. This is an example of
Demographic segmentation
Geographic segmentation
Psychographic segmentation
Behavioral segmentation
Segmenting a market to target only customers based in the Northeast region of the country would be an example of
Demographic segmentation
Geographic segmentation
Psychographic segmentation
Behavioral segmentation
Which of the following is demographic information that businesses might monitor when making marketing decisions?
Income
Opinions
Traits
Values
Which of the following is not a demographic characteristic?
Age
Income level
Location
Education level
Target markets are important factors to consider when businesses are
Positioning their corporate brands
Establishing their accounting systems
Distributing budget information
Analyzing personnel reports
Marketers use all of the following categories to organize segmentation variables except:
Demographic segmentation
Geographic segmentation
Biographical segmentation
Psychographic segmentation
Marketers have discovered that a household containing one person has quite different needs from a household consisting of a parent with one or more children. Family size is a ________ variable.
Demographic
Geographic
Behavioral
Psychographic
Marketers often segment the product on how often a customer uses the product. Usage rate is a ____________ variable.
Demographic
Geographic
Behavioral
Psychographic
Consumers vary in how loyal they are to a particular brand. Brand loyalty is a ____________ variable.
Behavioral
Psychographic
Demographic
Geographic
People who participate in the same activities and hobbies tend to have similar buying patterns. Hobbies are a __________ variable.
Geographic
Psychographic
Behavioral
demographic
Climate has a huge impact on determining what customers need. Climate is considered a ________ variable.
Demographic
Behavioral
Geographic
Psychographic
People at different ages have different needs and wants. Age is a ______________ variable.
Demographic
Geographic
Psychographic
Behavioral
Many marketers have discovered that market size varies within the size of a city. City size is a _________ variable.
Demographic
Geographic
Psychographic
Behavioral
In order to make a product fit a specific target market, marketers can do all of the following except:
Change the product by adding different features
Change the group of people being targeted
Change advertising strategies
Change where the product is sold
Customers making up a target market must have all of the following qualities except:
Clearly defined wants and needs that the product can meet
Money to buy the product
Living close enough to the business to buy the product
Willingness and authority to buy the product.
A mass market consists of
All customers for all products
A few potential customers for a few products
All customers in search of new products
All customers for a specific type of product
Mass marketing
Takes less experience than target marketing when selling to small markets
Is often efficient and inexpensive
Satisfies a small number of customers
Needs just one marketing mix because it puts all customers in the same group
Mass Marketing involves
Appealing to the entire market with a broad message
Only selling to stores that buy in bulk
Splitting the market into groups with similar interests
Studying marketing in a setting with a large group of people
Emily is a 13-year-old, Caucasian, female student at her high school, and she might be in the market for girls gym clothes. What type of segmentation did the marketers use to come to that conclusion?
Psychographic segmentation
Behavioral segmentation
Demographic segmentation
Geographic segmentation
