WorksheetsCM1 Questions
Total questions: 35
Worksheet time: 18mins
Define the term equality in health and social care and identify the option that best reflects providing the same opportunities and fair treatment for everyone regardless of personal characteristics.
Treating everyone identically without considering needs
Providing equal access, fair treatment and removing unjust barriers
Allowing majority preferences to decide care for all
Offering extra services only to favoured groups
Define the term diversity in health and social care and choose the option that best reflects recognising, valuing and respecting differences among individuals.
Enforcing uniform behaviour to simplify care
Recognising, valuing and respecting differences in backgrounds, identities and needs
Separating people into rigid categories for efficiency
Ignoring cultural preferences to maintain neutrality
Define the term inclusion in health and social care and select the option that best reflects ensuring people feel welcomed, involved and able to participate fully.
Ensuring people feel welcomed, involved and able to participate fully in decisions and services
Keeping decision‑making limited to professionals for safety
Inviting people to meetings without enabling participation
Providing generic information without adaptation
Define the term discrimination in health and social care and select the option that best reflects unfair or prejudicial treatment based on protected characteristics.
Fair allocation of resources based on assessed need
Unfair or prejudicial treatment of individuals due to protected characteristics
Collaborative decision‑making with families
Prioritising urgent cases regardless of background
Explain how rights are promoted in health and social care services by selecting all actions that directly uphold individuals’ rights.
Providing staff training on equality, diversity and human rights
Using person‑centred planning and informed consent
Maintaining clear complaints and advocacy pathways
Restricting access to information to avoid questions
Identify ethical dilemmas that may arise when balancing individuals’ rights and duty of care in health and social care settings. Select all scenarios that present such dilemmas.
Sharing confidential information to prevent serious harm
Restraining a person at risk of falling while they wish to walk unaided
Allowing informed refusal of treatment that may increase risk
Following a care plan without consulting the person’s preferences
Explain how to work in an inclusive way by selecting the option that best demonstrates inclusive practice in day‑to‑day care.
Applying the same routine to all individuals for consistency
Adapting communication and support to each person’s preferences and needs
Assigning people to groups based solely on diagnosis
Avoiding cultural requests to keep workload manageable
Explain how to promote equality and support diversity in practice by choosing all actions that directly apply.
Co‑designing care with individuals and using accessible information
Reasonably adjusting environments and routines to remove barriers
Encouraging expression of cultural and religious needs
Prioritising majority norms over individual preferences
Describe how to challenge those who are not working inclusively in a way that promotes change. Choose the most appropriate approach.
Provide constructive, evidence‑based feedback and agree an improvement plan
Publicly criticise the colleague to deter future mistakes
Ignore the behaviour to maintain team harmony
Report anonymously without discussing improvements
Explain how to support others in promoting equality and rights. Choose the option that best reflects effective support.
Model inclusive practice, share resources and mentor colleagues
Focus solely on your caseload and avoid involvement
Set rigid rules that apply identically to everyone
Leave new staff to learn by trial and error
Summarise legislation and codes of practice related to equality, diversity, inclusion and discrimination in UK health and social care. Select all that directly protect individuals’ rights.
Equality Act 2010
Human Rights Act 1998
Care Act 2014
Health and Safety at Work etc. Act 1974
Evaluate the role of the health and social care practitioner in meeting individuals’ needs through inclusive practice. Choose the option that best reflects this role.
Tailour support through person‑centred approaches, reasonable adjustments and collaborative decision‑making
Follow standard procedures for all individuals to ensure consistency
Rely on family decisions without consulting the person
Avoid adapting services to prevent perceived unfairness
Refer to the cover image showing a person outdoors holding sunflowers. Which practice principle from equality, diversity and rights does this image most readily illustrate when used in educational materials for health and social care?
Celebrating diversity by representing varied identities and experiences
Maintaining strict clinical neutrality by avoiding personal imagery
Prioritising duty of care over individual choice
Demonstrating confidentiality procedures
What does equality mean?
Treating every person fairly and valuing every person as an individual while supporting equal rights and opportunities
Treating some people unequally based on their background
Denying some people access to the same life opportunities as everyone else
Respecting some people's rights but not everyone's
What does diversity involve?
Recognising that every person is unique and different, and valuing these individual differences so people can share views and participate
Ensuring everyone is the same and discouraging different ideas to maintain uniformity
Ignoring individual differences and preventing participation to keep order
Limiting unique qualities so a single culture develops without differing views
Which factors are shown in Figure 1.1 as differences that can make people unique? Select all that apply.
Age
Religion
Personality
Physical characteristics
Favourite colour
Scenario 1: NHS hospital. Andrei has been working as a health care assistant across a number of hospital wards for two years; Andrei works full time and variable day, night and weekend shifts. Mandy has six years of experience as a health care assistant and has worked across a number of different wards and hospitals. She works alongside Andrei but only on a part-time basis because she provides care and support to her elderly father who lives with her and family. In what ways are health care assistants Andrei and Mandy different from each other in Scenario 1?
Andrei has worked for two years, while Mandy has six years of experience
Andrei works full time with variable day, night and weekend shifts, while Mandy works part time because she provides care to her elderly father
Both have only worked in one ward at a single hospital
Mandy works alongside Andrei but only on night shifts
Scenario 2: A supported living service. Robinson House is a supported living service for individuals who have learning disabilities and mental health needs and require support with daily living. Dean is 44, has a mild learning disability and depression and lives on the ground floor; he likes going out to socialise with his friends. Liam, 40, has a mild learning disability, anxiety and panic attacks and lives on the first floor; he likes spending time with his nephew. Ana, 40 and Marina, 42 have mild learning disabilities and depression; they share the top floor and enjoy gardening and going to the gym. What differences are there between Dean, Liam, Ana and Marina in Scenario 2?
Dean, age 44, lives on the ground floor and has a mild learning disability with depression; he enjoys socialising with friends
Liam, age 40, lives on the first floor and has a mild learning disability with anxiety and panic attacks; he likes spending time with his nephew
Ana (40) and Marina (42) share the top floor; both have mild learning disabilities and depression and enjoy gardening and going to the gym
Dean and Liam share the top floor and both primarily enjoy gardening
Marina has no learning disability and volunteers at the day centre
Scenario 3: A day centre. Trent Day Centre is a service for individuals who have dementia. A team of volunteers provide support to individuals to participate in a range of activities including singing, arts and walking. David has recently become a volunteer after having been diagnosed with Alzheimer’s. Stuart has been a volunteer for three years and provides support to his father who attends twice a week. Lina has been a volunteer for four years and runs a Spanish group for all those interested in learning more about Spain, its language, food and music. How do volunteers, David, Stuart and Lina differ from each other in Scenario 3?
David recently became a volunteer after being diagnosed with Alzheimer’s
Stuart has volunteered for three years and supports his father who attends twice a week
Lina has volunteered for four years and runs a Spanish group about Spain’s language, food and music
All three volunteers provide support exclusively through walking activities
Which statement best describes the meaning of discrimination as defined in the text?
Fair treatment of all individuals regardless of differences
Unfair or unequal treatment of an individual or group, leading to disadvantage
Providing identical support to everyone to ensure equality
Encouraging unique differences to promote diversity without consequences
According to the text, which consequences can result from being discriminated against? Select all that apply.
Low life expectations
Improved physical health
Reduced self-esteem and well-being
A reduction in life opportunities
In the example of older people denied access to a running group due to preconceived opinions about injury risk, what effect does the text identify?
Empowerment through tailored exercise opportunities
Disempowerment by preventing them from pursuing interests and engaging locally
Neutral impact with no effect on community participation
Improved safety with increased social inclusion
Which principles underpin the rights described under the UK Human Rights Act 1998 for individuals using health and social care services?
Dignity, equality, and respect
Autonomy, efficiency, and compliance
Confidentiality, discipline, and performance
Security, uniformity, and obedience
Which rights are listed in the text for individuals accessing health and social care services? Select all that apply.
Privacy
Independence and choices
Be protected from danger, harm and abuse
Limit access to information relevant to them
According to the text, how should information be communicated to individuals using health and social care services?
Using the organisation’s standard method only
Using their preferred methods of communication
Only through written documents
Only during scheduled appointments
Which statement aligns with the text’s description of inclusion regarding participation in community life?
Inclusion requires openly engaging in community life and society
Inclusion discourages participation to maintain safety
Inclusion focuses only on clinical care without social aspects
Inclusion is achieved by limiting relationships to professional staff
Figure 1.2 How can independence impact on individuals’ lives?
It reduces self-esteem and limits decision-making, leading to poorer relationships.
It brings control, a sense of achievement and self-fulfilment, and can improve relationships and well-being.
It makes individuals fully reliant on carers for daily decisions and routines.
It prevents participation in hobbies and community activities, lowering quality of life.
Explain (AC 1.2): Give examples of how individuals’ rights to respect, dignity, privacy, independence and choice can be promoted in the following care setting in hospital (using UK English and conventions).
Offering patients a choice of meal options and obtaining consent before procedures
Closing curtains or doors during personal care to maintain privacy
Making all decisions on behalf of patients to ensure safety without consulting them
Involving patients in care planning and enabling independence with appropriate assistive devices
Discussing a patient’s condition aloud in a crowded corridor
Explain (AC 1.2): Give examples of how individuals’ rights to respect, dignity, privacy, independence and choice can be promoted in the following care setting in a residential care home.
Supporting residents to make daily living choices such as meal times, clothing and activities
Encouraging residents to practise their faith and personal preferences, respecting identity and diversity
Limiting resident movement to prevent falls without explanation or consent
Providing same‑gender support when requested for personal care to maintain dignity and respect
Sharing resident records openly with visitors to promote transparency
Imagine you have been asked to produce a training session for care assistants in a new service that provides care and support to older people. Your training materials must include the following. Select all components that must be included in the training materials.
A definition of the terms equality, diversity, inclusion and discrimination in a health and social care context
An explanation of how individuals’ rights are promoted in health and social care services, with examples
A discussion of dilemmas that may arise when balancing individuals’ rights and duty of care, presenting more than one ethical dilemma
A marketing plan to promote the new service in the local community
Give two examples of how and why ethical dilemmas in health and social care may arise.
Balancing an individual’s choice to refuse treatment with the duty to prevent harm; respecting privacy while needing to share information to safeguard
Choosing to ignore a person’s communication preferences to save time; limiting mobility to reduce workload
Preferring standardised menus despite dietary beliefs; organising activities without considering cultural needs
Allowing discrimination to go unchallenged to avoid conflict; restricting access to services based on age
Select the actions practitioners must take when individuals are not working inclusively, according to the guidance.
Challenged immediately
Reported to the appropriate authority
Recorded
Challenged in a positive and constructive way
Ignored if the issue seems minor
Select three out of the nine characteristics that are protected by the Equality Act. Which of the following are protected characteristics? Select all that apply.
Gender reassignment
Marriage and civil partnership
Employment status
Pregnancy and maternity
Eye colour
Key term: What does mental capacity refer to?
An individual's ability to make their own decisions
A clinician's authority to override patient choices
The legal power of local authorities to provide services
A hospital's capacity to admit patients
Summarise (AC3.1): Which summary best captures how the Care Act 2014 relates to individuals who access services and their carers?
Clarifies and makes care fairer; embeds well-being for individuals and carers; promotes control and supported access; and requires services to prevent, reduce or delay needs.
Primarily increases NHS funding and reduces adult social care regulation, focusing on organisations rather than individuals and carers.
Creates penalties for carers and removes confidentiality, prioritising household tasks over individual preferences.
Applies only to children and restricts support to emergencies, limiting choice and access.
