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WorksheetsMedical Assisting 3-4 Pre-Test 25-26
Total questions: 60
Worksheet time: 30mins
The most common insurance claim form is the: (MA 2.1)
UB92 form
ICD-9-CM
CMS-1500 form
CPT
Medicare: (MA 2.1)
was created by Title 19 of the Social Security Act
covers most persons 65 years and older and individuals with a disability who cannot work
is designed to cover prescriptions
is handled separately by each state
A system that was designed to convert descriptions of medical procedures into a five-digit numeric code and may have two-digit modifiers is the: (MA 2.1)
Current Procedural Terminology (CPT)
Healthcare Common Procedure Coding System (HCPCS)
International Classification of Diseases, 9th Revision, Clinical Modification (ICD-9-CM)
CMS-1500 (08-05)
Maximum amount of money that third-party payors will pay for a specific procedure or service: (MA 2.2)
Benefit
Allowable charge
Allowed service
Incurred amount
The deductible is the: (MA 2.2)
A set amount the subscriber pays for each medical service
An amount the subscriber must pay before the insurance begins to pay
A percentage the subscriber is required to pay of every medical bill
A percentage that the government pays towards each medical bill
The set amount the subscriber pays for each medical service? (MA 2.2)
Co-insurance
Deductible
Premium
Co-Payment
Which military insurance offers coverage for spouses and dependents for military veterans that have disability from their service? (MA 2.2)
Tricare
CHAMPVA
Medicaid
Medicare
Which of the following is sent to the patient and details what the patients financial responsibility is and what expenses were paid to the provider? (MA 2.3)
Remittance advice
Estimate of benefits
Explanation of benefits
Advanced Beneficiary Notice
What does a X in an ICD-10-CM indicate? (MA 2.4)
Placeholder
Left Eye
Subsequent encounter
Modifier
HCPCS is the code set for which of the following? (MA 2.4)
Hospital Inpatient
Evaluation and Management
Diagnoses
Durable medical equipment
A reports that lists balances owed on a patient account: (MA 2.5)
Aging Report
After Visit Summary
Explanation of Benefits
Encounter Form
When a patient calls with an emergency, your first responsibility is to: (MA 4.6, 5.8)
determine if the patient has an appointment.
decide whether the problem can be treated in the office.
verify that the physician can see the patient.
identify the patient’s constellation of symptoms
What type of scheduling allows for more than 1 patient to be scheduled at the same time slot? (MA 5.1)
Cluster booking
WAVE scheduling
Double booking
CHEDDAR
Which is not an example of a scheduling type? (MA 5.1)
Clustering
Block
Stream
Wave
Which is an example of PHI? (MA 3.2, 5.2)
Published statistics by a credible source
Insurance company’s mailing address
Physician’s pager number
First and last name associated with a diagnosis
What is the primary purpose of identifying and using the correct chart forms? (MA 5.3)
To increase charting errors
To promote patient dissatisfaction
To ensure accurate and organized documentation of patient information
To save time and effort
When you receive a patient lab report by fax, who must: (MA 5.4)
Date and place in patient’s file
Date, time stamp, and give it to the physician
Call the patient
Time stamp and place in file
This type of medical charting is organized according to its suppliers or source: (MA 5.5)
SOAP
HOPS
SOMR
POMR
Subjective observations include: (MA 5.5)
Observations seen by the medical practitioner
Symptoms that comes directly from the patient
Results learned through an x-ray
Information obtained through palpation by the medical practitioner
After seeing a patient who was referred to your office, what should you do with the consultation report? (MA 5.6)
File it
Give to the patient to give to their PCP
Shred it
Send it the patient’s PCP/referring physician
What is the primary purpose of sorting and prioritizing mail, email, and FAXES in a healthcare setting? (MA 5.7)
To increase disorganization
To delay response time
To ensure timely and organized communication, facilitating efficient patient care
To save time and effort
Triaging calls is important because: (MA 5.8)
it reduces the amount of time that callers wait
it places the calls in order of most urgent to least urgent
it lets the receptionist take care of the calls as quickly as possible
it puts the calls in time order so the receptionist knows who called first.
When a patient calls the office and wants to be seen for chest pain, your first action should be: (MA 5.8)
Ask if he or she also has shortness of breath, nausea, and/or profuse sweating.
Tell him or her to hang up and call 911.
Asks the patient’s name in case he or she loses consciousness.
Give the patient an appointment for the next day.
Who would request preauthorization from an insurance company for a specific treatment? (MA 5.9)
the patient
the patient’s employer
a specialty physician
the treating physician/medical practice
When do you verify the patient’s insurance eligibility? (MA 5.10)
Only when they are a new patient.
Only when insurance plan has changed
Every visit
Annually
You work as a MA at specialty practice and receive a referral from a family practice office. Which of the following is the first action the medical assistant should take? (MA 5.10)
Check the patient’s info and contact them.
Get a signed Notice of Privacy Practices.
Verify the reason for the referral and recommendation regarding how soon the patient should be seen.
Book an appointment and notify the patient
When should patient education should be provided in the office? (MA 5.11)
The medical provider will handle patient education.
Provide patient education to each patient as they check out.
Refer patients to website.
After the patient checks in
When scheduling a new patient a medical assistant should: (MA 5.12)
Establish a new electronic medical record
Prepare the insurance claim paperwork
Print off the discharge instructions
Refer to another physician
Which of the following would NOT be included in a living will? (MA 9.1)
How a person’s assets should be distributed
If a patient does not want to have tube feeding
If a patient would like to be kept alive with life-prolonging equipment
Whether a patient would like cardiopulmonary resuscitation (CPR) if cardiac arrest occurs
What are the components of a medical record? (MA 9.1)
Methods to increase confusion
The parts that can be omitted
Patient demographic information, medical history, progress notes, diagnostic test results, treatment plans, and consent forms
Information irrelevant to patient care
What is the primary goal of ensuring accuracy and completeness of the medical record? (MA 9.2)
To increase confusion
To promote errors and miscommunication
To maintain a reliable and comprehensive record of patient information for continuity of care
To save time and effort
To which person/group would you need a subpoena for to release a medical record: (MA 9.3)
Specialist physician
Patient
Parent of a minor
Attorney
The medical record (MA 9.3)
Is the most credible evidence in various legal proceedings.
Can’t be relied on for reimbursement purposes.
May never be used to provide data for research studies.
May not be introduced as evidence in domestic abuse cases
Which of the following sequences correctly placed the names in alphabetical order? Use the number in front of the name to select the correct sequence. (MA 9.4) (1) Woods-Jones, Stephanie (2) Ross, Kim (3) Mitchell, Pat (4) Jones, Sandra
(1), (2), (3), (4)
(3), (2), (4), (1)
(2), (3), (1), (4)
(4), (3), (2), (1)
What is the primary purpose of identifying medical filing systems? (MA 9.4)
To complicate record keeping
To increase errors in record organization
To ensure organized and efficient retrieval of patient information
To save time and effort
A patient has been seen at an office within 2 to 5 years. His file would be considered _____. (MA 9.5)
inactive
closed
active
Suspended
What is the primary purpose of explaining record retention practices in a healthcare setting? (MA 9.5)
To complicate record keeping
To increase errors in record organization
To ensure compliance with legal and regulatory requirements and facilitate efficient retrieval of patient information
To save time and effort
What form would need to be filled out in order to release a patient’s record: (MA 9.6)
Consent to treat form
Medical release authorization form
History form
Subpoena
What is the primary purpose of explaining the release of medical record and HIPAA requirements? (MA 9.6)
To complicate record keeping
To promote unauthorized disclosure of patient information
To ensure compliance with patient privacy laws and protect patient confidentiality
To save time and effort
The 10-digit identification number issued to health care providers in the United States for Medicare and Medicaid services is the: (MA 11.2)
New Product Introduction
National Provider Identifier
New Patient Information
Non Policy Insurance
A patient answers to the wrong name in the waiting room. What should the MA do next to ensure proper identification? (MA 6.1)
Call the next patient instead
Assume the patient made a mistake and take them back
Ask the patient for two identifiers to confirm their identity
Ask the patient for their insurance card only
Your patient has a pulse rate of 45 beats per minute, she has which of the following conditions? (MA 6.2)
Bradycardia
Tachycardia
Dyspnea
Arrhythmia
A patient presents with difficulty breathing the medical term you document in their chart is? (MA 6.2)
Dyspnea
Apnea
Tachypnea
Hypotension
The blood pressure when the heart is contracting is which of the following? (MA 6.2)
Diastolic
Systolic
Sphygmomanometer
Asystole
Which of the following is part of a patient’s medication history that a medical assistant must document during intake? (MA 6.3)
The patient’s preferred pharmacy name only
The name, dosage, and frequency of current medications
Only medications prescribed in the last 24 hours
Expiration dates of over-the-counter medications
All of the following are measurements of weight except (MA 6.4)
Milliliters
Kilograms
Gram
Lbs
Which of the following is tracked on a standard growth chart for patients ages 2 to 20? (MA 6.5)
Age, height, and weight
Age, head circumference, height
Age, weight, BMI
Age, head circumference, weight, height
When weighing an infant the medical assistant should place their hands over the baby’s (MA 6.5)
Abdomen
Head
Pelvis
Shoulders
A patient is coming in for a Pap smear. What position would she need to be placed in for the procedure? (MA 6.6)
Fowler’s
Prone
Lithotomy
Supine
A patient appears anxious about changing into a gown. What is the best action for the medical assistant to take? (MA 6.7)
Ignore the patient’s discomfort
Tell the patient it’s required and leave the room quickly
Explain the purpose of the gown, offer assistance if needed, and ensure privacy
Tell the patient to stay dressed and proceed with the exam
Which position and preparation are appropriate for a patient receiving an abdominal exam? (MA 6.7)
Sitting position, fully clothed
Supine position with abdomen exposed and draped appropriately
Prone position with lower back exposed
Lithotomy position with lower limbs uncovered
The patient needs to be prepared for a sigmoidoscopy, in which position should this patient be positioned? (MA 6.8)
Fowler’s
Sim’s
Prone
Knee-chest/Genupctoral Position
A patient with emphysema should be placed in this position (MA 6.8)
Knee to Chest
Sim’s Position
Fowler’s Position
Prone
Which of the following actions helps ensure patient privacy during a medical examination? (MA 6.9)
Leaving the door open for ventilation
Asking the patient to talk about their symptoms in the waiting room
Closing the door or curtain before asking the patient to undress
Having another patient in the room as a witness
During a routine exam, an elderly patient becomes unsteady while trying to step onto the scale. What should the MA do to ensure patient safety? (MA 6.9)
Ask the patient to try again alone
Quickly take their weight verbally instead
Offer physical support, use a walker if available, or use an alternative scale
Record the previous weight to avoid discomfort
Which of the following is standard instruction for a patient scheduled for a fasting blood glucose test? (MA 6.10)
Eat a light snack 30 minutes before the test
Avoid taking any medications
Do not eat or drink anything except water for 8–12 hours prior
Arrive 2 hours early to the clinic
A patient is scheduled for a colonoscopy but expresses confusion about the bowel prep instructions. What is the medical assistant’s best course of action? (MA 6.10)
Refer the patient to online videos
Re-explain the instructions clearly using simple language and confirm understanding through teachback
Ask the patient to call the provider's office later
Tell the patient to just follow the packaging directions on the prep kit
A doctor orders a sputum specimen to be collected from a patient. What must you do to collect the specimen? (MA 8.4)
Provide the patient with a urine collection cup and cleaning swabs.
Obtain blood samples.
Collect vomitus from an emesis basin.
Have the patient cough up phlegm into a designated sterile collection container.
A urine specimen for routine urinalysis would be rejected by the laboratory because: (MA 8.4)
The specimen had been refrigerated
More than 50 mL was in the container
The specimen and accompanying requisition did not match
The label was placed on the side of the container
Which of the following is not a CLIA waived test? (MA 8.6)
CBC
Glucose
Hgb- Hemoglobin blood testing
Hcg- Human Chorionic Gonadotropin testing
