WorksheetsOB full 60 questions Exam Prep
Total questions: 61
Worksheet time: 31mins
Human behavior in organizations primarily results from:
Personality only
Environment only
Personality and environment
Work experience
An employee who is generally calm becomes impatient during a chaotic meeting due to:
A sudden change in personality
Situational pressure
A lack of competence
Poor time management
A social norm in an organization is:
A written rule
A government law
An unwritten rule shared by the group
A personal rule of a manager
Newcomers primarily learn organizational norms by:
Reading the company manual
Observing colleagues
Listening to the CEO
Taking a formal exam
Primary emotions such as joy or fear are:
Specific to culture
Learned in childhood
Universal
Rare in organizations
The main difference between emotions and moods is that emotions:
Last longer
Are brief and related to an event
Have no cause
Are always negative
Displaying emotions that are not genuinely felt is called:
Emotional balance
Emotional dissonance
Emotional freedom
Emotional neutrality
Emotional dissonance over time leads to:
More creativity
Emotional fatigue
A higher salary
Better focus
Positive emotions during a brainstorming session tend to:
Block cooperation
Reduce productivity
Facilitate creativity
Have no effect
Personality is best defined as:
A temporary state of mind
A set of stable individual characteristics
A technical skill
A situational reaction
Temperament refers to personality traits that are:
Learned
Cultural
Innate
Unrelated to behavior
The MBTI identifies:
4 types of personality
8 types of personality
12 types of personality
16 types of personality
The MBTI is based on the work of:
Freud
Jung
Skinner
Adler
The Big Five model contains:
Three traits
Four traits
Five traits
Six traits
The openness in the Big Five is associated with:
Aggression
Creativity
Strength
Conformity
The acronym for the Big Five is:
SMART
PERMA
OCEAN
TEAM
According to Schwartz, values are:
Short-term emotions
Stable principles guiding what matters
Professional skills
Personality traits
Hedonism as a value refers to:
Respecting traditions
Avoiding risks
Pursuing pleasure
Obeying authority
Behavior strongly depends on:
Objective reality
Perception of reality
Size of the company
Salary
According to Herzberg, hygiene factors:
Strongly motivate
Have no effect
Prevent dissatisfaction
Reduce performance
A clean and comfortable office:
Strongly motivate
Has no impact
Prevents complaints
Reduces stress
Which is one of McClelland's needs?
Security
Money
Achievement
Routine
A manager who likes to influence others has a strong need for:
Affiliation
Power
Autonomy
Security
Which of the needs is NOT a part of Alderfer's ERG theory?
Existence
Relationships
Growth
Security
Goals are most effective when they are:
Vague
Too easy
Clear and specific
Hidden
Vroom's Expectancy Theory states that motivation occurs when people believe that:
Rewards are random
Effort leads to performance and valued rewards
Effort always causes stress
Performance is unimportant
According to Adams' equity theory, employees:
Ignore the rewards of others
Compare their contributions and results with those of others
Seek inequality
Focus solely on personal goals
Perception is the process of:
Recording objective facts
Organizing and interpreting impressions
Measuring intelligence
Estimating performance
The formation of an impression when meeting someone is generally:
Slow and cautious
Based on random cues
Fast and based on shortcuts
Completely rational
Asch's research showed that:
No single trait can change an impression
A central trait like 'warm' or 'cold' can change the entire impression
Only physical traits matter
First impressions are always wrong
The halo effect occurs when:
Each trait is judged separately
One trait dominates the overall judgment
Appearance is ignored
Complete information is available
The implicit theories of personality are:
Corporate policies
Beliefs about traits that go together
Legal definitions of personality
Random errors
The homogeneity of external groups means seeing the members of another group as:
Very diverse
All the same
Superior
Unpredictable
The homogeneity of groups means seeing the members of another group as:
Very diverse
All the same
Superior
Unpredictable
Stereotypes influence perception because they:
Have no effect
Guide attention and interpretation
Eliminate bias
Improve accuracy
Favoring one's group of belonging helps individuals to:
Reduce self-esteem
Increase self-esteem
Avoid bias
Reject group identity
The social desirability bias leads people to:
Answer honestly
Give socially acceptable answers
Refuse to answer
Always lie intentionally
The difference between stereotypes and prejudices is that:
Both are emotional
Both are cognitive
Stereotypes are beliefs; prejudices are an attitude/emotion
They are identical
Regular contact between groups tends to:
Increase stereotypes
Reduce stereotypes and improve relations
Have no effect
Always create conflicts
Education about other groups helps to:
Reinforce stereotypes
Deconstruct false stereotypes
Create conflicts
Prevent cooperation
Social facilitation means that the presence of other people:
Improves performance on simple tasks
Always reduces performance
Has no effect
Only occurs when one is alone
Social loafing occurs when people:
Work harder in groups
Reduce their efforts when contributions are pooled
Ignore group goals
Take on leadership roles
Team spirit occurs when members:
Work in isolation
Compete aggressively
Show loyalty and self-sacrifice
Avoid helping others
A team differs from a group because the members of the team:
Work individually
Avoid communication
Share responsibility and act as a unit
Do not have objectives
The study with simulated guards and prisoners is the:
The Milgram experiment
The Robbers Cave experiment
The Stanford prison experiment
The Hawthorne studies
In the prisoner's dilemma, the best mutual outcome occurs when both partners:
Defect
Remain silent and cooperate
One defects and the other cooperates
Ignore each other
The orientation of social value (OSV) refers to:
Personality disorders
Preferences for resource distribution
Levels of motivation
Communication styles
A competitive person in the OVS tends to:
Maximize the common gain
Reduce their own gain
Maximize their gain while reducing the gains of others
Ignore the distribution of resources
Empathy increases cooperation because it:
Blocks understanding
Encourages competition
Helps to understand others' perspectives
Has no effect
The Robbers Cave experiment studied:
Intelligence
Intergroup conflict and cooperation
Customer behavior
Task performance
L'influence minoritaire est la plus efficace lorsque la minorité est :
Incohérente
Passive
Cohérente dans le temps
Agressive
L'engagement augmente lorsque les actions sont :
Privées
Annoncées publiquement
Forcées
Anonymes
« Plus on agit, plus on justifie l'action » illustre :
La facilitation sociale
La théorie de l'équité
L'escalade de l'engagement
Le biais d'outgroup
La justice interactionnelle concerne :
Les salaires
Les politiques uniquement
Le traitement respectueux par les décideurs
Les lois nationales
L'effet du témoin se produit lorsque :
Plus de témoins entraînent plus d'aide
Les gens aident toujours quand ils sont seuls
Plus de témoins réduisent l'intervention individuelle
Les urgences sont rares
La dissonance cognitive apparaît lorsque :
Les croyances et les comportements sont cohérents
Il y a une contradiction entre les croyances et le comportement
Les gens n'ont pas de croyances
Le comportement est aléatoire
La recherche classique de Milgram porte sur :
La créativité
La performance de groupe
L'obéissance à l'autorité
La satisfaction au travail
Se voir comme un instrument d'autorité décrit le :
État créatif
État autonome
État agentique
État détendu
La catégorisation sociale aide les gens à :
Compliquer les environnements sociaux
Éviter les stéréotypes
Simplifier l'environnement social
Arrêter la prise de décision
Les émotions primaires telles que la joie ou la colère apparaissent dans :
Une seule culture
Les humains et certains animaux avec des structures cérébrales similaires
Les adultes mais pas les enfants
Uniquement dans les lieux de travail
Les émotions sont des réactions brèves, tandis que les humeurs sont :
Des réactions courtes
Identiques aux émotions
Des états durables sans cause claire
Sans rapport avec le comportement
