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WorksheetsCommunications Test REVIEW
Total questions: 10
Worksheet time: 5mins
Installing the new equipment in a concession stand
Would require that you get someone to help you
Would require that you explain to the employees how to use the machine
Would require that you follow a set of written directions accurately and precisely in order to keep operations working properly
Would require that you use the special tools designed specifically for that equipment
Response is a synonym for __
Speaking
Feedback
Reaction
Listening
Active listening means
Listening and responding with full attention to what is being said
Listening while doing something else
Listening through headphones or earbuds
Listening to two or more people speaking at the same time
An example of a communication skill:
Being able to effectively explain how to carry out a task
Talking to co-workers about the boss doing something unethical
Reading the internet to find out if any news outlets are writing about the company
Listening to music while you work
It is important for businesses to look at the negative side of things.
True
False
Why are people not listening?
Planning their reply
Disagree
Don't like speaker
All of these answers are correct
E-mail, reports, and requests are
The three sources of information for employees to follow
The three communication tasks every employee must complete every day
The three items employees are expected to complete at home if they don't complete it in the workplace
The three items you might be required to read each day in the workplace
Hearing and listening mean the same thing
True
False
Sender, Receiver, Message, and Feedback are components of __?
An employee meeting
The communication model
The average workday for employees
A text messaging conversation
Human problems lead to what kind of problems?
Research
Writing
Communication
Environmental
