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Lean Six Sigma Final Exam

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Separates the vital few from the trivial many (80/20 rule)

a)

Pareto Chart

b)

Run Chart

c)

Spec Limits

d)

Control Chart

2.

What do flow charts help us perform in Lean Six Sigma?

a)

Value stream mapping

b)

Financial analysis

c)

Team building

d)

Customer surveys

3.

In which step of DMAIC is SIPOC mostly used?

a)

Control

b)

Define

c)

Measure

d)

Analyze

4.

This is a Lean tool to help reduce human error

a)

Root cause analysis

b)

Financial forecasting

c)

Customer surveys

d)

Mistake Proofing

5.

Which is the name of the Lean tool to get organized?

a)

SIPOC Diagram

b)

Fishbone Diagram

c)

Control Chart

d)

5 S (Sort, Set in Order, Shine, Standardize, Sustain)

6.

Who often serves as coaches to Green Belts?

a)

Black Belts

b)

Yellow Belts

c)

Project Champions

d)

Customers

7.

Project Purpose, Organizational Impact, and Scope are items found in this Lean Six Sigma concept

a)

Fishbone Diagram

b)

Project Charter

c)

Prioritization Matrix

d)

Visual Control Management

8.

This tool uses Voice of the Customer Data, engineering requirements or feedback from management to set limits

a)

Spec Limits

b)

Pareto Chart

c)

Root Cause Analysis

d)

Team Norms

9.

Why should you ask "why" several times in root cause analysis?

a)

To identify the root cause

b)

To confuse the team

c)

To delay the process

d)

To increase meeting time

10.

Which term is associated with poor quality, bureaucracy, and wasted time?

a)

Scatter Plot

b)

Types of Non Value Added Work

c)

DMAIC

d)

SIPOC Diagram

11.

Which cycle is described by Plan, Do, Check, Act and related to DMAIC?

a)

Deming Wheel

b)

Histogram

c)

SIPOC Diagram

d)

Mistake Proofing

12.

Which tool helps identify the root cause of a problem?

a)

Fishbone Diagram

b)

Scatter Plot

c)

Control Budget

d)

Histogram

13.

Which tool helps us understand variation?

a)

Control Chart

b)

Pareto Chart

c)

SIPOC Diagram

d)

Histogram

14.

What are the five steps of problem solving in Six Sigma?

a)

DMAIC

b)

SIPOC Diagram

c)

5S

d)

Histogram

15.

What is an important Lean Six Sigma principle?

a)

Total Employee Engagement

b)

Histogram

c)

SIPOC Diagram

d)

Mistake Proofing

16.

What is a way to set goals in Six Sigma projects?

a)

Benchmarking

b)

Histogram

c)

SIPOC Diagram

d)

Pareto Chart

17.

Which tool helps identify a project's customers?

a)

SIPOC Diagram

b)

Histogram

c)

Pareto Chart

d)

Scatter Plot

18.

Which tool helps identify waiting time and other waste in a process?

a)

Value Stream Analysis

b)

Histogram

c)

Pareto Chart

d)

SIPOC Diagram

19.

Which phrase is used to question the necessity of something? (Gold Plating)

a)

“Do we really need to do this”

b)

Project Purpose, Key Players, Scope

c)

Poor Quality, Bureaucracy, Wasted Time

d)

Strategic, Improvement, Daily

20.

What is an important role for team members in Lean Six Sigma?

a)

Attendance

b)

Histogram

c)

SIPOC Diagram

d)

Pareto Chart