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WorksheetsMedical Administrative Assistant Procedures
Total questions: 45
Worksheet time: 2hrs 15mins
A medical assistant should perform which of the following tasks when opening the office each morning?
A provider asks a medical administrative assistant to schedule an electroencephalogram for a patient. Which of the following statements by the assistant is an appropriate explanation of this procedure to the patient?
Insurance policies contain which of the following provisions to avoid overlapping payments?
A medical administrative assistant is unable to locate an established patient in the electronic health record (EHR) system. Which of the following actions should the assistant take to avoid creating a duplicate chart?
who owns patient medical records?
A medical assistant should identify that ketosis is an expexted finding fopr a patient who has which of the following conditions?
which of the following is an apporpiate action to take when updating patient demographic information?
which of the following divides patients accounts into groups that correspond to the set time statments will be sent out each month
which of the following requires the guarenteed protection of medical records
a medical assistant should identify that which of the following helps to maintain adequate supplies on hand
a patient is scheduled for a follow up in 6 months. At which of the following times should the medical assistamnt call to remind the patient of the appointment
A medical assitant should identify that which of the following barriers among coworkers involves percieving only those in higher positions as being important
a medical assistant is preparing to call a patient to schedule a telehealth appointment. Which of the following should the assistant verify with the patient first?
for medical billing purposes which of the following is a good practice when updating information from established patients
a medical assistant recieves medical records for a patient via certified email. Which of the following pieces of equipment provides a secure method to transfer these documents to a consulting provider?
a medical assistant is processing a package for mailing which of the following describes a flat, rectangular mail piece that is no thicker than 3/4 inches with a lenth of 11.5 to 15 inches and with a width of 6 1/8 to 12 inches
a medical assistant is checking on a new patient. the assistant should request the patients signature to acknowledge that theyve reviewed a copy of which of the following documents that explain the legal and ethical responsibilities of the practice?
which of the following documents should a medical assistant obtain to get reimbursement for a patients office visit with a cariology specialist who is a health maitnenace organization participant
which of the following cna be performed by a medical assistant at both check in and out
a medical assistant is explainingthe outline of legal and ethical guidelines for the respectful treatment of a patient. which of the following includes these components
a medical assistant should identify that which of the following is a method used to deter patients from not showing up to their appointments
a medical assistant is collecting patient info prior to a patients appointment which of the following in an acceptable form of identification
a medical assistant is unable to locate an established patient in an electronic health record system which of the following actions
insurance policies contain which of the following provisions to avoid overlapping payements
a provider asks a medical assistant to schedule an electroencephalogram for a patent which stsment by the assistant is an appropiate explanation
which scenario could negatively impact the overall optimal schdule for the day?
which communication considerations might need additional arrangements when scheduiling a new patient
which is considered a telehealth communication tool
describe why is is necessary for a private safe area during the telehealth appointment
which should the patient have available during the telehealth appointment
which pre appointemt screening is the resonsibility of the CMAA and not the patient
why is it a good idea to have the patient available 15 min prior to the providers scheduled telehealth appontment
which does medicare require as part of telehealth consent form
which is an expectation for the CMMA to collect during phone screening info
what strategy is best to avoid duplicationof a patnets electronic medical record
during the preappointment confirmation the CMAA should give the patient which type of instructions if the enterance to the facility is undergoing construction
which is an advantage of manual appointment books
how is scheuling an EHR appointment different than the manual appointment book
when reschudling an appointment which documentiation must be completed
which will most patients find most useful when accessing the patient portal
what patient consideration should be determined when using an automated apppointmet reminder service
technical support can be provided in which of the follwoing methods
which types of appointments would require a referral from the primary care provider
which is important for a patient to be made aware of when choosing to schedule an appointment with an out of network provider
which is considered patient demographics
