wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Medical Administrative Assistant Procedures

Total questions: 45

Worksheet time: 2hrs 15mins

Name
Class
Date
1.

A medical assistant should perform which of the following tasks when opening the office each morning?

4 lines
2.

A provider asks a medical administrative assistant to schedule an electroencephalogram for a patient. Which of the following statements by the assistant is an appropriate explanation of this procedure to the patient?

4 lines
3.

Insurance policies contain which of the following provisions to avoid overlapping payments?

4 lines
4.

A medical administrative assistant is unable to locate an established patient in the electronic health record (EHR) system. Which of the following actions should the assistant take to avoid creating a duplicate chart?

4 lines
5.

who owns patient medical records?

4 lines
6.

A medical assistant should identify that ketosis is an expexted finding fopr a patient who has which of the following conditions?

4 lines
7.

which of the following is an apporpiate action to take when updating patient demographic information?

4 lines
8.

which of the following divides patients accounts into groups that correspond to the set time statments will be sent out each month

4 lines
9.

which of the following requires the guarenteed protection of medical records

4 lines
10.

a medical assistant should identify that which of the following helps to maintain adequate supplies on hand

4 lines
11.

a patient is scheduled for a follow up in 6 months. At which of the following times should the medical assistamnt call to remind the patient of the appointment

4 lines
12.

A medical assitant should identify that which of the following barriers among coworkers involves percieving only those in higher positions as being important

4 lines
13.

a medical assistant is preparing to call a patient to schedule a telehealth appointment. Which of the following should the assistant verify with the patient first?

4 lines
14.

for medical billing purposes which of the following is a good practice when updating information from established patients

4 lines
15.

a medical assistant recieves medical records for a patient via certified email. Which of the following pieces of equipment provides a secure method to transfer these documents to a consulting provider?

4 lines
16.

a medical assistant is processing a package for mailing which of the following describes a flat, rectangular mail piece that is no thicker than 3/4 inches with a lenth of 11.5 to 15 inches and with a width of 6 1/8 to 12 inches

4 lines
17.

a medical assistant is checking on a new patient. the assistant should request the patients signature to acknowledge that theyve reviewed a copy of which of the following documents that explain the legal and ethical responsibilities of the practice?

4 lines
18.

which of the following documents should a medical assistant obtain to get reimbursement for a patients office visit with a cariology specialist who is a health maitnenace organization participant

4 lines
19.

which of the following cna be performed by a medical assistant at both check in and out

4 lines
20.

a medical assistant is explainingthe outline of legal and ethical guidelines for the respectful treatment of a patient. which of the following includes these components

4 lines
21.

a medical assistant should identify that which of the following is a method used to deter patients from not showing up to their appointments

4 lines
22.

a medical assistant is collecting patient info prior to a patients appointment which of the following in an acceptable form of identification

4 lines
23.

a medical assistant is unable to locate an established patient in an electronic health record system which of the following actions

4 lines
24.

insurance policies contain which of the following provisions to avoid overlapping payements

4 lines
25.

a provider asks a medical assistant to schedule an electroencephalogram for a patent which stsment by the assistant is an appropiate explanation

4 lines
26.

which scenario could negatively impact the overall optimal schdule for the day?

4 lines
27.

which communication considerations might need additional arrangements when scheduiling a new patient

4 lines
28.

which is considered a telehealth communication tool

4 lines
29.

describe why is is necessary for a private safe area during the telehealth appointment

4 lines
30.

which should the patient have available during the telehealth appointment

4 lines
31.

which pre appointemt screening is the resonsibility of the CMAA and not the patient

4 lines
32.

why is it a good idea to have the patient available 15 min prior to the providers scheduled telehealth appontment

4 lines
33.

which does medicare require as part of telehealth consent form

4 lines
34.

which is an expectation for the CMMA to collect during phone screening info

4 lines
35.

what strategy is best to avoid duplicationof a patnets electronic medical record

4 lines
36.

during the preappointment confirmation the CMAA should give the patient which type of instructions if the enterance to the facility is undergoing construction

4 lines
37.

which is an advantage of manual appointment books

4 lines
38.

how is scheuling an EHR appointment different than the manual appointment book

4 lines
39.

when reschudling an appointment which documentiation must be completed

4 lines
40.

which will most patients find most useful when accessing the patient portal

4 lines
41.

what patient consideration should be determined when using an automated apppointmet reminder service

4 lines
42.

technical support can be provided in which of the follwoing methods

4 lines
43.

which types of appointments would require a referral from the primary care provider

4 lines
44.

which is important for a patient to be made aware of when choosing to schedule an appointment with an out of network provider

4 lines
45.

which is considered patient demographics

4 lines