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Conflict Resolution Application

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

During a disagreement, Maya listens carefully, takes notes, and asks clarifying questions. She demonstrates:

a)

Tactfulness

b)

Active listening

c)

Negotiation

d)

Consensus building

2.

Jordan expresses his concerns clearly without raising his voice or blaming others. He is demonstrating:

a)

Mediation

b)

Communication skills

c)

Resilience

d)

Cultural competence

3.

When two classmates are upset, Sarah acknowledges their feelings and helps them feel understood. She uses:

a)

Negotiation

b)

Empathy

c)

Time management

d)

Assertiveness

4.

A conflict arises in a group project. Theo breaks down the cause and suggests multiple solutions. He demonstrates:

a)

Tactfulness

b)

Problem-solving

c)

Flexibility

d)

Emotional intelligence

5.

A student allows others to finish speaking and stays calm even when frustrated. They demonstrate:

a)

Conflict management

b)

Patience

c)

Negotiation

d)

Interpersonal skills

6.

When two coworkers disagree, Mia proposes a middle-ground solution both can accept. She demonstrates:

a)

Active listening

b)

Negotiation skills

c)

Time management

d)

Cultural competence

7.

Jayden stays calm during an argument and recognizes the emotions behind others’ reactions. He demonstrates:

a)

Flexibility

b)

Emotional intelligence

c)

Problem-solving

d)

Conflict management

8.

Leah realizes her first suggestion won’t work and quickly adapts to a new plan. She demonstrates:

a)

Assertiveness

b)

Flexibility

c)

Mediation skills

d)

Time management

9.

When reading two conflicting statements, Marcus evaluates the evidence and chooses the best explanation. He demonstrates:

a)

Interpersonal skills

b)

Critical thinking

c)

Resilience

d)

Conflict management

10.

Avery addresses a sensitive issue using careful language so no one feels attacked. She demonstrates:

a)

Decision-making

b)

Tactfulness

c)

Assertiveness

d)

Empathy

11.

During a cultural misunderstanding, Amir works to understand each person’s background before responding. This demonstrates:

a)

Problem solving

b)

Cultural competence

c)

Time management

d)

Assertiveness

12.

When two students begin to argue loudly, the teacher steps in early before it escalates. This demonstrates:

a)

Assertiveness

b)

Decision-making

c)

Conflict management

d)

Empathy

13.

Naomi considers all perspectives and makes a fair decision to resolve a disagreement. She demonstrates:

a)

Negotiation

b)

Decision-making

c)

Time management

d)

Constructive feedback

14.

Adrian respectfully explains his needs and boundaries without being aggressive. He demonstrates:

a)

Cultural competence

b)

Assertiveness

c)

Resilience

d)

Mediation skills

15.

Two classmates disagree about group roles, and Lily guides the conversation to help them find common ground. She uses:

a)

Decision-making

b)

Mediation skills

c)

Time management

d)

Resilience

16.

A teacher resolves a conflict quickly so the class can continue working. This demonstrates:

a)

Constructive feedback

b)

Empathy

c)

Time management

d)

Critical thinking

17.

Even after a tough argument, Noah returns to the group ready to continue working respectfully. This demonstrates:

a)

Flexibility

b)

Critical thinking

c)

Resilience

d)

Assertiveness

18.

A team discusses several options and eventually agrees on a solution that everyone supports. They demonstrate:

a)

Interpersonal skills

b)

Consensus building

c)

Critical thinking

d)

Empathy

19.

After a disagreement, Olivia gives feedback politely and accepts suggestions from others. She is using:

a)

Mediation skills

b)

Assertiveness

c)

Constructive feedback

d)

Negotiation

20.

Ethan builds positive relationships within the group, reducing the chance of future conflicts. He demonstrates:

a)

Problem solving

b)

Patience

c)

Interpersonal skills

d)

Tactfulness