Dividing the required work among a group of employees is called:

Dividing tasks into smaller jobs is called:

The process of setting up individual functional units of the business to do specialized tasks is called:

Job specialization is known to:

Which of the following is an example of a move to reorganize?

The proven success of job specialization lies in the fact that:

Which statement best expresses the theme of the discussion in the "Making Ethical Decisions" box titled "Would You Sacrifice Safety for Profit?"

What does Brett's identification of tasks and assignment of employees to each task illustrate?

Which of the following should you NOT advise your friend to do when structuring a graphic design business idea?

The concept of __________ suggests that as a firm produces more, the average cost of goods produced goes down.

Henri Fayol and Max Weber are best known for their contributions to:

What does it mean that organization theorists emerged during the era of mass production?

Fayol's __________ principle states that each worker should report to one, and only one, boss.

Fayol's __________ principle says that tasks should be divided into areas of specialization.

Fayol's __________ principle says that workers' attitudes can create an environment of pride and loyalty within an organization.

__________ believed that managers were trustworthy and companies would do well if employees simply did what they were told.

Max Weber used the term ________ to describe middle managers whose job was to implement the orders of top management.

A(n) ________________ is a visual device which shows relationships among people and divides the organization's work.

In Weber's view of a bureaucratic organization, the role of top management is to

In Weber's view of a bureaucratic organization, the organization demands

The line of authority that moves from the top of a hierarchy to the lowest level is called the

A(n) __________ consists of one person at the top of the organization and many levels of managers who are responsible to that person.

A(n) ________ is used by an organization to show who is accountable for the completion of specific work and who reports to whom.

In a bureaucratic organization, what do employees typically do?

One advantage of a bureaucratic organization is that:

__________ organizations are characterized by many layers of management and function with well-defined rules and procedures.

What does the term "economies of scale" refer to?

Max Weber favored which of the following?

According to Fayol, where should decision-making authority remain in small organizations?

Which of the following statements explains the unity of command principle of management?

If companies follow the theories of Fayol and Weber, which of the following scenarios is likely to result?

Which of the following statements most closely identifies the problem with adopting Fayol's principles of organization design for contemporary businesses?

According to Max Weber's views on bureaucratic organizations, Campbell's function as a middle manager within the organization is to:

At Green Acres Fencing Company, eight employees perform various aspects of the company's work. One person does sales; four perform installation; one purchases materials; one does billing. This is an example of:

Sarah is a designer for a business that installs underground sprinkler systems for residential and commercial customers. Tom and Bill share the ownership responsibilities of the business. Tom is in:

Bill, a financial manager at Carlyle Bank and Trust, always strives to treat each subordinate with respect and fairness. Bill's treatment of employees is an example of Fayol's principle of:

John recently accepted a job in the marketing department with the Burbank Bagel Boys. After just a few days on the job, John learned that the company has many layers of management, and seems to have:

When Brian started his auto mechanic shop, his business plan included a(n) ________________ that showed the relationships among employees in his organization and the lines of authority and responsibility.

Fairview Community College is a multi-district college with four campuses. Each campus has one president, two vice presidents, five deans, 12 department chairs, over 100 faculty members, and several other staff. What term best describes the structure that shows who reports to whom?

Andrew's company is a bureaucratic organization. Andrew is likely to encounter which of the following conditions?

The management at Patriot Mills works hard to ensure that no one in its organization has more than one boss and all workers are treated with fairness and respect. Additionally, the firm divides the work among employees. Which management theorist's principles does this reflect?

As a manager of a retail-clothing store, Lance favors detailed job descriptions, formal rules and regulations, detailed records, and standardized procedures. He also believes that staffing and promotions should be based on qualifications. Which management theorist's ideas does Lance follow?

Which of the following statements would best summarize Max Weber's views on the role of workers in an organization?

Which of the following determines the degree of decentralization of a firm?

In a(n) __________ organization, decision-making authority is concentrated at the top level of management.

What does it mean when decision-making authority is delegated to lower-level managers and employees?

The optimum number of subordinates a manager can supervise is referred to as the:

The span of control for a manager:

Due to more emphasis on empowerment and more talented and better-educated lower-level management, span of control in organizations has __________.

An organization that consists of many layers of management is referred to as a(n) __________ organization.

The ________ an organization's structure, the ________ the span of control.

An organization with only a few layers of management is known as a(n) __________.

In recent years, large organizations have tried to improve their efficiency in communication and decision making by:

What term refers to the process of dividing organizational functions (such as sales, production, accounting/bookkeeping) into separate units?

The traditional technique used to departmentalize an organization is by:

Which of the following is considered to be a disadvantage of functional departmentalization?

Which of the following is considered to be an advantage of functional departmentalization?

Within its production department, Sooner Manufacturing has shift leaders, supervisors, assistant plant managers, plant managers, product group managers, assistant division managers, and division managers. This structure is best described as:

Which of the following factors help determine a manager's span of control?

Organizations that require consistent production standards to help create a high-quality public image would tend to favor:

What is the main reason for today's preference for flat rather than tall organization structures?

Greenwave Garden Centers adapts its management style to different regions due to varying climates and soil conditions. What type of organizational structure does this represent?

HipHop Music Company assigns workers to departments based on similar skills, such as marketing, production, finance, and human resources. What type of departmentalization is this?

Lockdown Industries sells products like burglar alarms and smoke detectors to households and businesses. What type of departmentalization does this represent?

Jody, as the head of engineering, works on complex projects that require a significant amount of detail. What type of span of control does Jody likely have?

Vaughn Studios organizes its operations by activity, such as production, marketing, accounting, and finance. What type of departmentalization does Vaughn utilize?

Springfield National Bank organizes its loan operations based on the market served, such as consumer, small business, and nonprofit organizations. Departmentalization based on ________ allows Springfield National Bank to focus on specific market needs. What is the correct term to fill in the blank?

JayLo Corporation has experienced rapid growth during its five years of existence. While still relatively small, JayLo is now big enough that Jessa, the firm's CEO, has decided to organize the firm to provide what opportunity for employees?

International Inns and Conference Centers (IICC), a national chain of professional event centers, utilizes a centralized authority structure. Which of the following provides the most likely explanation for this choice?

As a response to a rapidly changing marketplace, Idea Electronics found it necessary to reorganize, including a significant downsize of its middle management. This action will likely result in ________.

During the past six years, the marketing department manager at Creative Concepts International made a strong push to hire mover/shaker professionals that had superior performance records prior to joining. What is a potential risk associated with this approach?

Management at Hottie Potatee, a nationwide potato bar chain, believes that its customers value a predictable and consistent level of service and quality. When customers stop at one of its potato bars, what type of authority structure is most likely in place?

A __________ organization is characterized by direct two-way lines of responsibility, authority, and communication running from the top to the bottom of the organization, with all people reporting to only one supervisor.

__________ are responsible for directly achieving organizational goals.

Employees who perform functions that advise and assist line personnel are known as __________.

Which of the organization models follows all of Fayol's traditional management rules?

Staff positions in an organization __________.

In a __________ organization, specialists from different parts of the organization are brought together on a temporary basis to work on specific projects.

Line-and-staff organizations work well in organizations with __________.

Matrix organizational structures were first developed in __________.

Which of the following was created as a solution to the temporary nature of the matrix structure?

Which of the following describes a group of employees from different departments working together on a long-term basis?

Cross-functional self-managed teams work best when ____________.

Which of the following is an advantage of a line organization in a large business?

Which of the following positions would be classified as a staff position?

Which of the following is an advantage of a matrix organization structure?

Which of the following is true of cross-functional teams?

The main difference between a matrix-style organization model and a cross-functional team is:

Which one of the following would be the least likely to serve on a cross-functional team for the Discovery Corporation?

Which type of organizational structure provides direct two-way lines of responsibility, authority, and communication running from the top to the bottom?

Eileen works in the human resources department of a corporation with several hundred employees. Her main function is to advise and assist managers in other departments, such as marketing and production. What is her role classified as?

Joe, a production engineer, joined a team of specialists from other areas, such as marketing and finance, to work on long-term assignments. What type of team is this?

Barclay started a small company and hired two programmers and a marketing graduate to help develop interactive computer games. What type of team does Barclay consider himself part of?

Chang is a project manager who borrows specialists from the organization on a regular basis to assist in major projects, and the specialists return to their departments after the project ends. What organizational model is this?

What term describes using communications technology and other means to link organizations and allow them to work together on common objectives?

Which of the following describes an environment in which data is instantly available via the Internet to organizational partners?

Which term describes a company being so open to other companies working with it that electronic information is shared as if the companies were one?

Which of the following describes a temporary networked organization made up of replaceable firms that join and leave as needed?

The process of rating an organization's practices, processes, and products against the best of the world is known as: