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POBF Unit 7 LAPs test

Total questions: 99

Worksheet time: 8hrs 15mins

Name
Class
Date
1.

There are many activities in marketing that are interrelated and similar in purpose. These activities are referred to as marketing

a)

responsibilities

b)

functions

c)

tactics

d)

strategies

2.

Which marketing function involves creating the correct product mix for a business?

a)

Financing

b)

Marketing-information management

c)

Selling

d)

Product/Service management

3.

In what marketing activity do businesses engage to meet the wants and needs of consumers?

a)

Product/Service management

b)

Cost-benefit analysis

c)

National

d)

Pricing

4.

Gathering, accessing, synthesizing, evaluating, and disseminating data for use in making business decisions is the responsibility of

a)

management

b)

product/service management

c)

marketing-information management

d)

product development

5.

Identify the marketing function in the following situation: While shopping at the mall, Susan is asked her opinion of different brands of shampoo.

a)

Promotion

b)

Behavioral segmentation

c)

Marketing-information management

d)

Specialty advertising

6.

Making both buyers and sellers feel they are getting good value is part of the __________ function of marketing.

a)

promotion

b)

pricing

c)

financing

d)

purchasing

7.

A product being in great demand is a factor that might encourage businesses to

a)

contact competitors

b)

adjust prices

c)

decrease inventory

d)

gather information

8.

The marketing function that is responsible for the flow of goods or services from the producer to the customer is

a)

purchasing

b)

product/service management

c)

selling

d)

channel management

9.

Which marketing function involves determining where products will be sold?

a)

Channel management

b)

Servicing

c)

Promotion

d)

Selling

10.

Communicating information to consumers or clients about products, images, or ideas to achieve a desired outcome is the __________ function.

a)

purchasing

b)

pricing

c)

planning

d)

promotion

11.

Communicating information to consumers or clients about products, images, or ideas to achieve a desired outcome is the __________ function.

a)

purchasing

b)

pricing

c)

planning

d)

promotion

12.

The marketing function which involves the matching and satisfying of customer wants and needs with available goods or services is

a)

selling

b)

market research

c)

prospecting

d)

purchasing

13.

Which of the following is an activity in the product/service management function:

a)

Creating demand for a product

b)

Forecasting what will happen in the future

c)

Informing customers about new products

d)

Phasing out unprofitable products

14.

An effective marketing-information management function enables marketers to

a)

determine what products customers want

b)

determine the price of a good or service

c)

select suppliers for products

d)

create demand for a good or service

15.

Which function of marketing determines how much gross profit a business will make on a good or service?

a)

Channel management

b)

Pricing

c)

Promotion

d)

Risk management

16.

To be successful, businesses need to set prices that cover costs and

a)

stabilize marketing data

b)

encourage protectionism

c)

maximize return

d)

spur inflation

17.

Which of the following marketing functions enables businesses to have their products in the right place at the right time:

a)

Risk management

b)

Promotion

c)

Selling

d)

Channel management

18.

Which marketing function can remind customers of items that they want to purchase?

a)

Promotion

b)

Product/Service management

c)

Financing

d)

Pricing

19.

One reason the selling function is so important is because it involves

a)

setting high prices

b)

displaying products

c)

contact with customers

d)

feedback from vendors

20.

How does the marketing function of selling benefit society?

a)

Creates a relationship with customers

b)

Helps to increase employment

c)

Determines to whom to sell

d)

Affects demand for a good or service

21.

It is important for business owners to weigh the advantages and disadvantages of each ownership structure because

a)

there is an established procedure for determining the best form of ownership.

b)

individual goals and needs differ, which makes each business situation unique

c)

the nature of the business and its financial needs always change over time

d)

most business owners already understand how each form of ownership works.

22.

The legal structure that a business owner chooses affects

a)

government regulation and the nature of the business

b)

the amount of stock issued and capability to expand internationally

c)

taxation rates and government regulation

d)

international tariffs and the ability to control business activities

23.

Which of the following is an advantage of sole proprietorships:

a)

Limited liability

b)

Unlimited financial power

c)

Dual taxation

d)

Quick decision making

24.

Which of the following is a disadvantage of sole proprietorships:

a)

Limited capital

b)

Control

c)

Privacy

d)

Tax liability

25.

Which of the following is an advantage of general partnerships:

a)

Limited capital

b)

Unlimited liability

c)

Easy to end

d)

Combined capabilities

26.

Which of the following is a disadvantage of general partnerships:

a)

Increased capital

b)

Decreased competition

c)

Difficult to end

d)

Reduced expenses

27.

The best way to reduce the disagreements that often occur when two people go into business together is to develop a(n)

a)

operating permit

b)

partnership agreement

c)

state charter

d)

DBA document

28.

Which of the following is an advantage of the corporation as a form of business ownership:

a)

Less complex requirements

b)

Separate owners and managers

c)

Tax advantages

d)

Limited liability

29.

Which of the following is a disadvantage of corporations:

a)

High taxes

b)

Reduced financial power

c)

Unlimited life

d)

Unlimited liability

30.

An advantage in forming a business as a hybrid (e.g., LLC, LLP) is that the

a)

owners and managers operate separately

b)

structure offers members a great deal of flexibility

c)

members experience unlimited liability

d)

structure has an unlimited life span

31.

Why would a law firm establish business ownership as a limited liability partnership?

a)

To protect innocent partners from the malpractice of another partner

b)

So each partner can practice a specialized area of law

c)

To take advantage of the benefits of an unlimited life span

d)

So that disagreements that often occur in general partnerships can be eliminated

32.

What is the primary disadvantage in using the hybrid (e.g., LLC, LLP) business ownership option?

a)

The level of difficulty to form and operate

b)

The ability to transfer ownership to another person

c)

The lack of universal guidelines among states

d)

The lack of resources available to members

33.

Which of the following forms of business ownership benefit by combining individual resources:

a)

Hybrids and general partnerships

b)

Sole proprietorships and corporations

c)

Limited partnerships and sole proprietorships

d)

Hybrids and sole proprietorships

34.

Which of the following forms of business ownership has the most potential for financial power:

a)

Sole proprietorship

b)

General partnership

c)

Corporation

d)

Limited liability partnership

35.

The first step business owners must take when selecting business ownership options is to

determine the

a)

need for local permits

b)

demographics of the target market

c)

nature of the business

d)

lender’s interest rates

36.

Two local business owners want to reduce competition, so they decide to form one organization from the two companies. This is an example of a

a)

hostile takeover

b)

monopoly

c)

merger

d)

trading bloc

37.

A business owner who prefers to maintain complete control of all business activities might consider structuring the venture as a(n)

a)

sole proprietorship

b)

general partnership

c)

“S” corporation

d)

limited liability company

38.

Jackie needs to raise a large amount of capital to open additional restaurants. She wants to limit her personal liability. She should consider establishing her business as a

a)

limited liability partnership

b)

corporation

c)

general partnership

d)

sole proprietorship

39.

Individuals who prefer low-risk options should consider structuring their businesses as

a)

sole proprietorships or hybrids

b)

corporations or general partnerships

c)

limited partnerships or sole proprietorships

d)

corporations or hybrids

40.

Joe is starting a small home-based consulting business. He possesses computer knowledge but lacks marketing skills. The form of business ownership that Joe might consider establishing is a(n)

a)

limited liability partnership

b)

general partnership

c)

“S” corporation

d)

public corporation

41.

Owners of any business structure should protect an idea or product in the form of a

a)

patent, trademark, or copyright

b)

copyright, patent, or permit

c)

permit, trademark, or copyright

d)

charter, patent, or permit

42.

What do owners of all business structures need to do?

a)

Provide stockholders with an annual report

b)

Consult an attorney before completing registration forms

c)

Pay a standard registration fee to the state

d)

Verify certification needs and obtain necessary permits

43.

What do many local governments require a sole proprietorship to do before opening its doors?

a)

Develop an operating agreement

b)

Complete a DBA form

c)

Pay incorporation fees

d)

Create a business charter

44.

Which of the following should businesses do first to legally establish ownership as a

corporation:

a)

Request a charter from the state in which the business is located

b)

Develop a partnership agreement to outline financial obligations

c)

Have an attorney provide all stockholders with an annual report

d)

Select a board of directors to develop the Articles of Incorporation

45.

Formation date, business purpose, and managerial responsibilities are detailed in a(n)

a)

patent registration form

b)

safety and health certificate

c)

doing business as” document"

d)

operating or partnership agreement.

46.

Which of the following is not a benefit of winning a major league championship in a market economy:

a)

Increased ticket sales

b)

Increased licensed merchandise sales

c)

Increased sponsorship fees

d)

Increased payroll

47.

Which of the following is an unfair, anti competitive trade practice in sport/event marketing:

a)

Loss prevention

b)

Trademark infringement

c)

Employee strike

d)

Sponsorship exclusivity

48.

Sport/Event organizations use their trademarks to make money from

a)

sponsorship fees

b)

lawsuits

c)

licensed product sales

d)

ticket sales

49.

A court order that stops a certain activity until a trial begins is a(n)

a)

injunction

b)

infringement

c)

antitrust act

d)

right of publicity law

50.

Which law makes restraining free trade and competition illegal?

a)

The Lanham Act

b)

The Sherman Antitrust Act

c)

The Sports Broadcasting Act of 1961

d)

The National Labor Relations Act

51.

In 1922, the Supreme Court ruled that the sport of baseball was exempt from antitrust laws because

a)

baseball was the most popular sport in the country

b)

antitrust laws do not apply to sports

c)

the baseball monopoly did not harm consumers

d)

baseball teams were local operations

52.

Which law allows major professional sport leagues to prevent certain games from being shown in certain territories?

a)

The Sherman Antitrust Act

b)

The Lanham Act

c)

The National Labor Relations Act

d)

The Sports Broadcasting Act of 1961

53.

When a league blocks the broadcast of a certain game in a certain territory, it is known as a(n)

a)

antitrust violation

b)

blackout

c)

injunction

d)

right of publicity

54.

If an athlete or celebrity’s seclusion has been intruded upon, s/he can sue for violation of

a)

antitrust laws

b)

trademarks

c)

the right of privacy

d)

the right of publicity

55.

Which type of law gives individuals the exclusive right to their identities for commercial use?

a)

Right of publicity

b)

Right of privacy

c)

Antitrust

d)

Ticket scalping

56.

Which of the following is an unacceptable place to use an athlete or celebrity’s identity without his/her permission:

a)

On your company’s advertisements

b)

In a magazine

c)

In a book

d)

On the news

57.

Sport/Event marketers are concerned with security because they

a)

want to stop trademark infringement

b)

must comply with the Sherman Antitrust Act

c)

don’t want to violate right of publicity/right of privacy laws

d)

want to sell a favorable image of the team

58.

The best way to avoid buying counterfeit tickets to a game/event is to purchase them

a)

from reputable scalpers

b)

several months in advance

c)

at official ticket outlets.

d)

at an online auction site.

59.

Reselling tickets for more than their face value is known as ticket

a)

infringement

b)

piracy

c)

scalping

d)

counterfeiting

60.

What development has made ticket resale harder to regulate?

a)

The popularity of online auction sites

b)

The types of insurance involved with resale

c)

The unions formed by professional ticket scalpers

d)

The laws subjecting ticket outlets to antitrust litigation

61.

Which type of insurance protects sport/event organizations or sponsors from loss of income due to contest awards?

a)

Theft

b)

Injury

c)

Cancellation

d)

Prize indemnity

62.

Which law gives workers the right to organize into unions?

a)

The Sports Broadcasting Act of 1961

b)

The Sherman Antitrust Act

c)

The Lanham Act

d)

The National Labor Relations Act

63.

Employees joining together as a single unit to negotiate with management is known as

a)

labor relations

b)

free agency

c)

collective bargaining

d)

group negotiation

64.

Unions in professional sports are called

a)

athlete organizations

b)

players’ associations

c)

sport unions

d)

athlete committees.

65.

Which element of a collective bargaining agreement allows athletes to move from team to team?

a)

Right of first refusal

b)

Free agency

c)

Salary cap

d)

Revenue sharing

66.

Marketing links producers to

a)

distributors

b)

retailers

c)

marketers

d)

customers

67.

Marketing is described as creating

a)

exchanges

b)

needs

c)

advertisements

d)

gaps

68.

Which of the following is a marketing activity:

a)

Balancing customer needs with wants

b)

Leading a project team

c)

Communicating with customers

d)

Committing to lower operational expenses

69.

What provides the basis for all marketing goals and actions?

a)

Pricing

b)

Planning

c)

Budgeting

d)

Retailing

70.

For both the customer and the seller, striking the right pricing balance makes the exchange

a)

beneficial

b)

painful

c)

disappointing

d)

manageable

71.

How do marketers get their messages to customers?

a)

By communicating with them

b)

By leaving them alone

c)

By trusting them

d)

By ignoring them

72.

Which of the following is a method used to communicate with customers:

a)

Manufacturing

b)

Personal selling

c)

Customer orientation

d)

Marketing concept

73.

The purpose of communicating with customers is to

a)

survey customers

b)

befriend customers

c)

store customers’ goods

d)

attract customers’ interest

74.

In an overall sense, where does marketing occur?

a)

Wherever advertisements are

b)

Wherever stores are

c)

Wherever trucks are

d)

Wherever customers are

75.

Of the following, which is a durable good:

a)

Coffee mug

b)

Insect repellent

c)

Hamburger

d)

Lip balm

76.

Which of the following activities is an aspect of marketing a service:

a)

Finding out customers’ favorite coffee flavors

b)

Determining how much to charge for a haircut

c)

Developing a new, improved cell phone

d)

Advertising the state of Michigan on television

77.

Which of the following items cannot be marketed:

a)

Holiday

b)

Health

c)

Hopefulness

d)

Hawaii

78.

In the marketing concept, whose point of view matters most?

a)

Seller’s

b)

Buyer’s

c)

Marketer’s

d)

Planner’s

79.

According to the marketing concept, which option demonstrates customer orientation?

a)

Convincing a buyer to buy

b)

Researching a firm’s competitors

c)

Finding out what a buyer wants

d)

Advertising the features of a product

80.

According to the marketing concept, which option shows company commitment?

a)

Leaving marketing to the marketing department

b)

Teaching marketing to college marketing students

c)

Setting aside funds to research what customers want

d)

Pricing a product to maximize profitability per item

81.

According to the marketing concept, keeping company goals in mind means to

a)

complain about product prices

b)

contain marketing costs

c)

remain involved in marketing

d)

maintain the firm’s purpose

82.

Overall, what does marketing allow us to do?

a)

Stop buying online

b)

Live our daily lives

c)

Feel better about shopping

d)

Limit our spending

83.

Which of the following is the most common reason for businesses to search for ways to make their products better and cheaper:

a. c.

b. d.

a)

Competition

b)

E-commerce

c)

Publicity

d)

Service marketing

84.

Marketing encourages people from different countries to __________ frequently.

a)

travel

b)

train

c)

think

d)

trade

85.

Without marketing, producers and customers would be

a)

in close communication with each other

b)

highly dependent on advertising agencies

c)

disconnected from each other

d)

exposed to many new and improved products

86.

What marketing activity is taking place when a car dealership promotes their newest vehicle on the radio?

a)

communicating with customers

b)

finding out about customers

c)

offering the products customers want

87.

Which would probably result if a business reduced its marketing costs?

a)

increased costs of production

b)

decreased variety of consumer goods

c)

increased consumer awareness of goods and services

d)

decreased need for customer contact with businesses

88.

Each year, more than 500,000 people watch the Soccer World Cup sponsored by Adidas. What is being marketed by Adidas?

a)

places

b)

goods

c)

ideas

d)

services

89.

According to the marketing concept, which option demonstrates customer orientation?

a)

finding out what a buyer wants

b)

researching a firm's competitors

c)

convincing a buyer to buy

d)

advertising the features of a product

90.

A type of business ownership in which one or more of the owners does not have full liability is called a:

a)

general partnership.

b)

limited partnership.

c)

sole proprietorship.

d)

service organization.

91.

A characteristic of a sole proprietorship is that the owner:

a)

has access to unlimited funds.

b)

receives all the profit.

c)

transfers all the risk.

d)

delegates all functions.

92.

Which type of ownership gives a business an exclusive territory, training and support during start up, and a competitive edge in the market?

a)

corporation

b)

franchise

c)

partnership

d)

sole proprietorship

93.

The Scott Company decided to sell stock to raise capital. Under what form of business organization does the company operate?

a)

partnership

b)

cooperative

c)

corporation

d)

proprietorship

94.

José is opening a fish tank cleaning service. He has potential investors, but decides he would prefer to structure the business ownership so that he is ultimately responsible for the success or failure of the business. Which type of business ownership should José select?

a)

cooperative

b)

corporation

c)

partnership

d)

sole proprietorship

95.

Which do managers often set in order to control the work effort?

a)

hiring objectives

b)

job standards

c)

expense budgets

d)

diversity quotas

96.

A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating:

a)

aggressive behavior.

b)

natural talent.

c)

creativity.

d)

technical skills.

97.

Melissa, a marketing manager for an amusement park, has a goal of increasing sales for the month of October. Melissa needs to first spend time mapping out the necessary steps she and her team of sales representatives must take so that they can increase their sales numbers. Which managerial function is she performing?

a)

controlling

b)

organizing

c)

planning

d)

staffing

98.

A foreman spends time connecting with his workers on an interpersonal level. This involves communicating in ways that motivate and inspire employees toward a higher level of productivity. This task would fall under which function of management?

a)

controlling

b)

directing

c)

organizing

d)

planning

99.

John says that his job duties include planning what will be done, organizing and directing workers, and solving problems related to worker productivity. His job can best be described as a:

a)

manager.

b)

broker.

c)

cashier.

d)

bookkeeper.