WorksheetsH&T Exam Part 1 Review
Total questions: 35
Worksheet time: 18mins
Name
Class
Date
1.
The primary marketing tool in most restaurants is the
a)
décor.
b)
menu.
c)
service.
d)
manager.
2.
A foodborne illness outbreak occurs when
a)
one person gets ill after eating food.
b)
one person gets ill after eating food that was not completely cooked.
c)
two or more people get the same illness after eating different foods.
d)
two more people get the same illness after eating the same food.
3.
Which is a way that an operation would be affected by an outbreak?
a)
Higher employee moral
b)
Decrease in staff absenteeism
c)
Increase in customers and sales
d)
Increase in insurance premiums
4.
Anything with the potential to cause harm is called a
a)
risk.
b)
hazard.
c)
contaminant.
d)
pathogen.
5.
The three categories of food safety hazards are biological, chemical, and
a)
thermal.
b)
temporal.
c)
physical.
d)
environmental.
6.
A chef is about to put on a pair of gloves. To use the gloves properly, she should
a)
wash the gloves before reusing.
b)
roll the gloves to make them easier to put on.
c)
wear loose-fitting gloves that will come off easier.
d)
wash her hands before putting on the gloves.
7.
The removal of food, soil, and dirt from a surface is called
a)
sanitizing.
b)
disinfecting.
c)
cleaning.
d)
scouring.
8.
A front desk agent at Martine’s Boutique Hotel takes every opportunity to pull in as much revenue as possible for the hotel. As a family checks into the hotel, the front desk agent tells them: “For only $30 more per night, I can upgrade your family to our deluxe level with free breakfast, free high-speed Internet, a private lounge for the deluxe floor that offers free snacks and drinks, and free hotel transportation to local attractions and shopping.” The front desk agent is involved in
a)
sales extension.
b)
marketing.
c)
upselling.
d)
repackaging.
9.
The effort made to secure access and distribution of keys in the hotel is known as
a)
keypad access control.
b)
folio distribution.
c)
keypad management.
d)
key control.
10.
When issuing guestroom keys upon check-in, the front desk agent should
a)
decode the key.
b)
say the guest’s room number out loud.
c)
give the guest an extra key in case they lose their key.
d)
confirm the identity of the guest by asking for photo identification.
11.
A father wants to take his family to the Grand Canyon. He lives about five hours away. He knows his son is afraid of flying, but they don’t have a lot of time for this trip. On the other hand, airline tickets for the four of them will be expensive and then they’ll have to rent a car. There is no train route that will bring them close to their destination. What type of transportation do you think he will use?
a)
Air
b)
Automobile
c)
Train
d)
Waterway
12.
The study of the nutrients in food and how they nourish the body is called
a)
nutrition.
b)
consumption.
c)
digestion.
d)
absorption.
13.
he components of food that are needed for the body to function are called
a)
calories.
b)
fatty acids.
c)
nutrients.
d)
hormones.
14.
A group of people is going to attend a four-day event listening to music on several different stages. What type of event are they attending?
a)
Convention
b)
Festival
c)
Regional event
d)
E-sports event
15.
What type of event is an organized video game competition?
a)
Convention
b)
Festival
c)
Sporting event
d)
E-sport event
16.
The biggest difference between business and leisure meetings is the purpose of the meeting and
a)
if you can earn a certificate.
b)
who is paying for the event.
c)
where the event is held.
d)
how many days the event runs.
17.
Smithson Inc. set up a 5-day retreat for its top sales personnel at a beach resort. The team is encouraged to bring their families, and the entire retreat will be paid for by Smithson as a reward for work well done. This type of event is a(n)
a)
convention.
b)
incentive meeting.
c)
bonus.
d)
conference.
18.
Example of which type of tourism is associated with death or disaster?
a)
Heritage
b)
Dark
c)
Ecotourism
d)
Sustainable
19.
Money that is left over after a person has paid for required items is called
a)
petty cash.
b)
active income.
c)
discretionary income.
d)
variable expenses.
20.
A person has chosen to visit a destination because they have always wanted to go there. What type of motivation has influenced their decision?
a)
External motivation
b)
Logistical motivation
c)
Professional motivation
d)
Personal motivation
21.
Which is an example of the positive impact of tourism on large scale economies?
a)
More expensive modes of transportation
b)
Decrease in number of attractions
c)
Increase in number of hotels
d)
Fewer airline options
22.
Which is an example of the positive impact of tourism on small scale economies?
a)
Increased unemployment
b)
Fewer local restaurants and shops
c)
Decrease in local tax base
d)
More skilled and educated workforce
23.
Which is an example of the negative impact of tourism?
a)
Lack of respect for local traditions
b)
Support of historical sites
c)
Cheaper modes of travel
d)
Increase in hotels and restaurants
24.
Most large cities have a destination marketing organization (DMO) that is known as a
a)
CCO (conference center organization).
b)
VIP (visitor information program).
c)
HRAB (hotel, restaurant, and attraction bureau).
d)
CVB (convention and visitors bureau).
25.
A CVB may complete a request for proposal (RFP) in hopes of having a convention select their city. This is a competitive process known as
a)
soliciting.
b)
bidding.
c)
offering.
d)
promoting.
26.
Which of the following is a type of attraction?
a)
Curt’s Coffee Shop
b)
Dana’s Bed & breakfast
c)
Chicago
d)
Yellowstone National Park
27.
Which attraction features rides, shows, food and beverages centered around a specific concept?
a)
Theme park
b)
National park
c)
State Park
d)
Amusement Parks
28.
Stonehenge in the United Kingdom is an example of a(n)
a)
national park.
b)
national heritage area.
c)
theme park.
d)
UNESCO world heritage site.
29.
A group is planning a trip to a national park. They are likely to participate in
a)
commercially-produce rides.
b)
viewing artifacts.
c)
outdoor recreation.
d)
cultural experiences.
30.
A family is planning a trip and they want to learn about different heritages and artifacts. Which attraction should they visit?
a)
Natural
b)
Cultural
c)
Technological
d)
Political
31.
Which is an example of a natural attraction?
a)
The Taj Mahal
b)
Walt Disney World
c)
The Grand Canyon
d)
The Statute of Liberty
32.
Which hospitality and tourism sector is referred to as a “destination within a destination”?
a)
Clubs
b)
Resorts
c)
Gaming
d)
Banquets
33.
The mandatory fee added to a guest’s folio for each night they spend at the resort is called a
a)
travel tax.
b)
resort fee.
c)
flat fee.
d)
room tax.
34.
Rules or guidelines that explain how the club conducts business are called
a)
bylaws.
b)
procedures.
c)
regulations.
d)
directives.
35.
Who oversees the day-to-day operations of the club?
a)
Club president
b)
Board of directors
c)
Membership coordinator
d)
Club manager
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