WorksheetsComponent 1 & 2 Key Terms
Total questions: 15
Worksheet time: 8mins
What is inbound tourism?
People from the UK traveling to another country
People from overseas visiting the UK
Small-scale tourism for specific interests
People traveling within their own country
Which of the following is an example of outbound tourism?
A group visiting a historical disaster site
A Londoner taking a trip to Cornwall
A UK resident flying to Spain
A French person visiting London
What does domestic tourism involve?
Traveling for medical purposes
Traveling to historical disaster sites
Traveling to another country
Traveling within one's own country
What is mass tourism?
Traveling within one's own country
Traveling to historical disaster sites
Traveling for medical purposes
Tens of thousands of people visiting the same resort
What is sustainable tourism?
Travel that focuses on economic, social, and environmental impacts
Traveling within one's own country
Traveling to historical disaster sites
Traveling for medical purposes
What is niche tourism?
Small-scale tourism for specific interests
Traveling for economic purposes
Traveling within one's own country
Traveling to another country
Which of the following is an example of a private sector organization?
VisitBritain
The National Trust
Local Tourist Information Centers
British Airways
What is the public sector funded by?
Taxpayers
Volunteers
Private investors
Shareholders
Which of the following is an example of a voluntary sector organization?
The National Trust
VisitBritain
TUI
British Airways
Who are internal customers?
People traveling to another country
People who work for the same organization
People who buy the product or service
People traveling within their own country
Who are external customers?
People traveling within their own country
People who buy the product or service
People who work for the same organization
People traveling to another country
What are customer needs?
Traveling to historical disaster sites
The essential things a customer requires
Traveling for medical purposes
What customers think they should get for their money
What are customer expectations?
What customers think they should get for their money
Traveling for medical purposes
The essential things a customer requires
Traveling to historical disaster sites
What is accessible travel?
Travel for customers with religious dietary needs
Travel for customers with mobility or sensory impairments
Travel for customers with allergies
Travel for customers with medical needs
What is product knowledge?
Traveling to historical disaster sites
Traveling within one's own country
The ability of staff to explain what they are selling
Traveling for medical purposes
