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Worksheets

Hospitality In Tech

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

What helps guests go online in a hotel?

a)

Very slow phone service

b)

High-speed internet service

c)

Only paper brochures

d)

No network at all

2.

What can guests do with strong Wi‑Fi?

a)

Only read books

b)

Only use paper maps

c)

Watch shows and work

d)

Only ride elevators

3.

Which tool helps staff take digital payments?

a)

Internet access systems

b)

Paper money baskets

c)

Chalkboard notes

d)

Handwritten tickets

4.

Hotels use Wi‑Fi analytics to do what?

a)

Understand guest behavior

b)

Count only chairs

c)

Water garden plants

d)

Paint lobby walls

5.

Which platforms share photos to promote services?

a)

Walkie‑talkies

b)

Textbooks only

c)

Instagram and TikTok

d)

Fax and pagers

6.

Social media helps businesses answer what quickly?

a)

Customer questions and feedback

b)

Only weather reports

c)

Only birthday wishes

d)

Only school homework

7.

Guest‑shared photos can do what for a brand?

a)

Hide the menu

b)

Close the kitchen

c)

Increase trust and reach

d)

Make rooms smaller

8.

Why track social media analytics?

a)

Only print more flyers

b)

Only greet people louder

c)

Only change curtain colors

d)

Measure success and manage crises

9.

How do guests book rooms easily?

a)

Using websites and apps

b)

Only calling at night

c)

Only mailing letters

d)

Only visiting in person

10.

Online systems help businesses by doing what?

a)

Automating work and reducing errors

b)

Adding more paper mistakes

c)

Stopping all reservations

d)

Removing helpful tools

11.

What does dynamic pricing do?

a)

Keeps prices forever the same

b)

Changes prices when demand shifts

c)

Only raises prices at noon

d)

Only lowers prices on Sundays

12.

Mobile apps can let guests do what?

a)

Only tie shoelaces

b)

Only watch cartoons

c)

Only play outside

d)

Check in and open rooms

13.

Which picture shows stars that can be used to rate a hotel?

a)

Blue waves in a swimming pool

b)

Green trees in a big forest

c)

Red apples in a fruit basket

d)

Yellow stars above a tablet screen

14.

What do reviews help people do when picking a place to stay?

a)

Pack more heavy suitcases

b)

Sleep earlier at home

c)

Eat faster at dinner

d)

Make booking choices wisely

15.

If a hotel sees a sad review, what should it do?

a)

Close the lobby forever

b)

Tell guests never to write

c)

Ignore it for many months

d)

Reply kindly and fix problems

16.

AI tools can look at many reviews and find feelings. What feeling word means happy?

a)

Crowded street

b)

Positive sentiment

c)

Silent hallway

d)

Broken suitcase

17.

Why is being honest in reviews important?

a)

Makes rooms smaller

b)

Builds customer trust

c)

Stops birds from flying

d)

Turns lights very bright

18.

Which set of items looks like travel blogging tools?

a)

Notebook, camera, map

b)

Broom, dustpan, mop

c)

Paint, brush, ladder

d)

Hammer, nails, saw

19.

Travel vlogs can help people see places. Where do these videos often appear?

a)

YouTube and Instagram

b)

Library card file

c)

Kitchen fridge door

d)

School chalkboard

20.

Hotels may work with helpful online travelers. What are these people called?

a)

Chefs who bake cookies

b)

Pilots who fly rockets

c)

Gardeners who plant trees

d)

Influencers who share trips

21.

What does user‑generated content do for brands?

a)

Stops guests from visiting

b)

Makes rooms disappear

c)

Hides all hotel photos

d)

Builds trust and exposure

22.

Which picture shows self check‑in with a phone being scanned?

a)

Child reading a storybook

b)

Boat sailing on a lake

c)

Phone QR code near scanner

d)

Cat sleeping on a chair

23.

Self check‑in helps guests by letting them do what?

a)

Draw pictures on the walls

b)

Go to rooms without long lines

c)

Carry cars on their backs

d)

Pick fruit from tall trees

24.

What keeps self check‑in safe and secure?

a)

Big balloons and ribbons

b)

Paper hats and crayons

c)

Loud music and dancing

d)

Biometric checks and digital keys

25.

What can a QR code menu help you do at a restaurant?

a)

Order food with your phone

b)

Draw pictures on paper

c)

Play music for the chef

d)

Water plants on the table

26.

Which tool shows where a car or shuttle is right now?

a)

Paper map only

b)

GPS and tracking

c)

Cash register

d)

Cooking oven

27.

Which system helps the store take orders and payments together?

a)

Airplane wings

b)

Traffic light buttons

c)

POS system integration

d)

Library card machine

28.

What is one way phones make ordering easier and cleaner?

a)

Less touching printed menus

b)

More crayons at tables

c)

Extra chairs for waiting

d)

Bigger napkins for spills

29.

You need to get from the airport to your hotel. Which choice uses travel technology to help?

a)

Mobile boarding passes and check-in

b)

Coloring a map with markers

c)

Carrying extra pillows and blankets

d)

Reading a story to the driver

30.

Which choice is better for the planet and sharing rides?

a)

Electric cars and rideshare

b)

Helicopters for every child

c)

Old taxis with no sharing

d)

Boats in swimming pools