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Worksheets

Communication and Employability Skills

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

the rough draft of a document you are writing should

a)

Be written in a single sitting without revisions

b)

Follow an outline and incorporate your research

c)

Only include personal opinions

d)

Focus solely on grammar and spelling

2.

You will never stop learning better ways to solve problems if you are open to

a)

Change

b)

Stagnation

c)

Complacency

d)

Fear

3.

A worker is verbally abusing another worker consistently, sometimes physically, and there is an imbalance of power between the two. This likely falls into the category of

a)

Harassment

b)

Bullying

c)

Conflict

d)

Discrimination

4.

During a job search, it is good practice to

a)

Look for jobs that match your skills and experience

b)

Apply for every job available

c)

Focus solely on salary

d)

Ignore job descriptions

5.

Critical thinking is the process of

a)

Evaluating information, then reaching a conclusion or making a decision

b)

Accepting information without questioning

c)

Memorizing facts and figures

d)

Following instructions without analysis

6.

Special features in books that help readers locate information

a)

Table of contents, indexes, and glossaries

b)

Chapter summaries and illustrations

c)

Author biographies and reviews

d)

Cover designs and page numbers

7.

The first step to solving a problem is to

a)

Identify the problem

b)

Define it

c)

Analyze the situation

d)

Implement a solution

8.

if you see a potential source of delay on a project

a)

Notify your supervisor immediately

b)

Ignore it and hope it resolves itself

c)

Discuss it with your colleagues first

d)

Wait for the next team meeting to bring it up

9.

When a problem-solving team includes a closed-minded person, that individual is one who

a)

Embraces all new ideas and encourages change

b)

Distrusts any new ideas and resists change

c)

Is always open to different perspectives

d)

Frequently changes their opinions based on new information

10.

Being dependable means

a)

Showing up for work on time, every day

b)

Taking frequent breaks during work hours

c)

Completing tasks only when reminded

d)

Working from home whenever possible

11.

Being self-confident and an effective communicator are signs that a worker may be a

a)

Manager

b)

Leader

c)

Team Member

d)

Follower

12.

a common problem on the job site that contributes to delays is

a)

Absenteeism

b)

Overtime

c)

Excessive breaks

d)

Poor communication

13.

Before employment begins, candidates for construction jobs must often

a)

take and pass a drug test

b)

submit a resume

c)

complete a background check

d)

attend a safety training session

14.

When reading instructions or a series of steps, one should

a)

Read the directions completely

b)

Skip to the end

c)

Only read the first step

d)

Ask someone else to explain

15.

Most employers advertise job openings

a)

On the internet

b)

In newspapers

c)

On television

d)

Through word of mouth

16.

When listening to instructions, the best way for listeners to make sure they get all the information is

a)

To take notes, ask questions, and repeat a summary of the instructions

b)

To listen quietly without interruption

c)

To nod occasionally to show understanding

d)

To wait until the end to ask questions

17.

working with others to meet common goals is an example of

a)

Collaboration

b)

Teamwork

c)

Competition

d)

Isolation

18.

it is not professional to offer constructive criticism if you cannot

a)

Suggest an alternative method

b)

Provide a detailed report

c)

Ignore the issue

d)

Make personal attacks

19.

when preparing a resume, you should

a)

Format the information chronologically

b)

List your hobbies and interests

c)

Use a casual tone

d)

Include a photo of yourself

20.

Conflict resolution is considered to be an

a)

Important relationship skill

b)

Unnecessary social skill

c)

Minor communication skill

d)

Optional negotiation skill