The main reason for studying organizational behavior is to:

According to the text, which of these is NOT an emerging trend in organizational behavior?

Which of the following is a “secondary” category of diversity?

Any job without an explicit long-term contract, or where minimum hours vary in a non-systematic way, is called:

Cross-functional teams operating across space, time, and organizational boundaries, through the use of electronic communication, are called:

Organizational events are usually studied from which three common levels of analysis?

A company introduces flexible working hours to support employees with different family responsibilities. Which dimension of diversity is this policy most closely addressing?

An employee relocates from Vietnam to Australia, a multi-cultural country where multiples people from different cultures lives and works together, many of whom looks and acts completely different. This belongs to

Which of these is NOT a basic category of needs identified by Maslow?

The highest level need in ERG theory is:

An organization wants to hire someone whose main job is to allocate limited resources, often leading to conflict with colleagues. The ideal person should have a relatively:

Which of these is a process motivation theory based on the idea that work effort is directed toward behaviors believed to lead to desired results?

Providing mentoring and coaching to employees who lack confidence increases which expectancy?

According to equity theory

Valence refers to the expected satisfaction or dissatisfaction an individual feels toward an outcome

General adaptation syndrome follows which sequence of stages

During which stage of the general adaptation syndrome does a person's coping ability rise above normal?

Situations in which job security or performance is conditional on unwanted sexual relations refer to:

When logical, impersonal behavior at work makes it hard to switch to compassion at home, this is:

Your girlfriend/boyfriend broke up with you and you are now depressed, causing you to lose any motivation to work and study. This is called:

Which occupation is generally classified as high-stress?

Flexible work hours, empowering employees, and matching skills to jobs are examples of

Eustress refers to stress experienced in moderation that activates and motivates people.

Job burnout is most common among employees who frequently serve and interact with others.

Relaxation and meditation reduce stress primarily by controlling the physiological consequences of stress.

Which combination below correctly matches the stressor category with its example?

Machine-paced work is an example of a lack of task control

Lan notices that her colleague earns the same salary despite contributing less effort. She responds by putting in minimal effort and no longer volunteering for extra tasks. This behavior represents:

Which response to perceived inequity is most harmful to organizational performance but least visible to management?

Which of the following actions may be taken by an employee to reduce feelings of perceived inequity? (Select ALL that apply)

What does the term "centralization" refer to in an organizational context? ​

In which scenario would a decentralized structure be more beneficial than a centralized one?

Which of the following best describes a situation where centralization might be preferred

Which of the following is a potential advantage of a flat organizational structure compared to a tall structure? ​

Which of the following is a key characteristic of a highly formalized organizational structure?

A company is growing rapidly and its departments are struggling with communication delays and high overhead costs due to excessive management layers. What should the company consider doing?

Jessica leads a small startup and wants her employees to make faster decisions without always consulting her. Which approach is best?

A multinational corporation has departments based on region: North America, Europe, and Asia-Pacific. This is an example of:

In a company where employees follow detailed procedures and job roles are strictly defined, which structural element is most likely emphasized?

John manages a team of 3 employees and finds communication easy and direct. As the team grows to 15, what is most likely to change?

The main disadvantage of a highly centralized organization is:

A new employee joins the finance department of a firm that uses a functional structure. Which benefit is this employee most likely to experience?

Lisa is a software engineer working on a project team under the Product Manager, while still reporting to the Head of Engineering. She often finds it confusing to prioritize tasks. This challenge is common in:

A tech company uses a matrix structure for its innovation lab. What is a key benefit of this setup?

A company with a divisional structure is struggling with duplicate HR services in every product line, resulting in inefficiency. What is a likely cause?

Which statement best explains why money is considered more than just an economic exchange in the workplace?

Membership- and seniority-based rewards tend to reduce employee turnover mainly because they

One major disadvantage of job status–based rewards is that they

Competency-based reward systems primarily aim to:

Skill-based pay systems are often considered expensive because they:

Which reward practice best represents an organizational-level performance-based reward?

Gainsharing plans are most effective because they

A key motivational problem with ESOPs and stock options is that employees often

According to expectancy theory, reward systems are most effective when:

A team is best defined as a group of people who

Informal groups differ from teams mainly because informal groups

Social identity theory suggests that people join groups because groups

One major advantage of teams over individual work is that teams

According to the team effectiveness model, an effective team must:

High task interdependence increases the need for teams because it:

A multinational manufacturing firm introduces a gainsharing plan to improve productivity. Months later, labor efficiency improves, but material costs increase significantly, resulting in no net cost savings. What is the best explanation for this outcome

A software development team grows from 10 to 85 members after falling behind schedule. Despite having more talent, delays worsen and coordination problems increase. Which concept BEST explains this outcome?

A consulting firm shifts from individual bonuses to team-based rewards for teams with high reciprocal interdependence. High performers report frustration, while overall collaboration improves. What is the MOST accurate interpretation of this outcome?

A growing logistics company shifts from a functional to a divisional structure by region After the change, regional units respond faster to customers, but costs increase and best practices are no longer shared effectively . This outcome is best explained:

A engineering firm adopts a matrix structure to manage complex projects. Engineers report role conflict, unclear performance expectations, and stress from reporting to both project managers and functional heads. What directly caused these issues?

Organizational behavior is the study of what people ______, feel, and do in and around organizations

Motivation refers to the forces within a person that affect the direction, intensity, and ______ of voluntary behavior.

Stress is an adaptive response to situations perceived as challenging or threatening to a person’s ______

Team ______ refers to the degree of attraction people feel toward the team and their motivation to remain members

Delayering an organization typically __________ costs and __________ decision-making

A(n) organic structure typically has a wide span of control, little formalization, and highly __________ decision-making

A(n) organic structure typically has a wide span of control, little formalization, and highly __________ decision-making.

The matrix structure is formed by combining __________ and __________ structures.