1.5 Verbal and Non-Verbal Communication

Front

What is non-verbal communication?

Back

The transfer of information through body language, facial expressions, gestures, created space and more.

Front

What is verbal communication?

Back

A type of communication where we use spoken and written words to get our message and information across to the other person.

Front

What are social cues?

Back

Signals expressed through body language, facial expressions, tone of voice, or words that are intended to send a message from one person to another.

Front

What is the most common form of non-verbal communication?

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Physical

Front

The transfer of information through body language, facial expressions, gestures, created space and more. For example, smiling when you meet someone conveys friendliness, acceptance and openness.

Back

Non-Verbal Communication

Front

A type of communication where we use spoken and written words to get our message and information across to the other person.

Back

Verbal Communication

Front

Signals expressed through body language, facial expressions, tone of voice, or words that are intended to send a message from one person to another.

Back

Social Cues

Front

The ability to build positive relationships and trust with others by communication and interactions, and able to mobilize them for collective goods.

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Social Skills

Front

70% of all communication is

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Non-Verbal

Front

When verbal communications conflict with non-verbal cues, people will utilize the ___________ cues to interpret the true meaning.

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Non-Verbal