CCMA Administrative Assisting

Front

A MA is helping a patient check out. Which of the following actions should the MA take?
- Ask the patient for a photo ID
- Have the patient fill out a registration form.
- Review the patient's medical record.
- Verify the patient's insurance policy.

Back

Review the patient's medical record.

Front

Which of the following resources provides a standard language for services provided during a medical visit?
Options:
Centers for Medicare and Medicaid Services,
International Classifications of diseases, Tenth Revision,
Centers of Disease Control and Prevention,
Current Procedural Terminology manual

Back

Current Procedural Terminology manual

Front

A MA receives instructions from a primary care provider to refer a patient to a dermatologist. Which action should the MA take first?

Back

Complete a patient referral form.

Front

A MA is posting charges to a patient's account. The MA should obtain the necessary information from which of the following sources: Pegboard system, Fee profile, Fee Schedule, Itemized statement?

Back

Fee Schedule

Front

Which term describes the act of unlawfully increasing the reimbursement amount from a third-party payer? (Options: Downcoding, E/M codes, Add-on codes, Upcoding)

Back

Upcoding

Front

A MA is performing bookkeeping duties using the office's EHR software. For which of the following reasons should the MA enter an adjustment on a patient's account? Non-sufficient funds check, Duplicate payment, insurance refund, insurance disallowance

Back

insurance disallowance

Front

A MA is performing claim submission for a medical office. Which process involves the electronic auditing and sorting of claims? Options: Clearinghouse submission, direct billing, intelligent character recognition, universal claim form

Back

Clearinghouse submission

Front

Which method of filing paper medical records involves placing newer reports on top of older reports? Options: Alphanumeric, Purging, Shingling, Numeric

Back

Shingling

Front

Which medical record content area includes a patient's demographic data? Options: Objective, Assessment, Subjective, Plan

Back

Subjective

Front

A provider notifies a MA that she will be arriving 20 minutes late to the office. Which action should the MA take?

Back

Notify the next scheduled patient about the delay.