Desirable employee traits and more

Front

An employee ignores a customer when the customer appears to be having trouble lifting a bag to put into her shopping cart. The employee is being what?

Back

irresponsible

Front

What does NAS stand for in NAS Oceana?

Back

Naval Air Station

Front

An employee takes a 15 minute break upon arriving to work. That employee is being what?

Back

irresponsible

Front

An employee clocks in and out on time. That employee is being what?

Back

responsible

Front

An employee is operating a cash register and is greeting customers appropriately and with a smile. That employee is using good what?

Back

customer service skills

Front

An employee shows up to work on time every time. Other than being responsible, this employee is also what?

Back

dependable

Front

An employee sees a customer drop his wallet. What should the employee do?

Back

pick up the wallet and return it to the customer

Front

An employee witnesses another employee taking an item off the shelf and putting it in his pocket. What should this employee do?

Back

immediately tell his supervisor

Front

An employee, as much as possible, should be ______ to customers?

Back

friendly

Front

John normally works in the shoe department but was asked to work in men's softline because their worker had called in sick. John said "no problem". John is being what?

Back

flexible