Chap 5.8:High-Risk Strategies in overcoming employee' resistance

Front

High-risk strategies definition

Back

Autocratic management approaches used to influence employees to quickly accept and follow a business change.

Front

List all HIGH RISK STRATEGIES

Back

- Manipulation
- Threat

Front

Define MANIPULATION

Back

Influencing employees to support a proposed change by providing incomplete and deceptive information.

Front

Example of manipulation

Back

Withholding information about redundancies when introducing new technology.

Front

Risks of manipulation

Back

Can backfire if employees discover the truth behind what a manager is not saying.

Front

Situations for using manipulation

Back

Used when other strategies will not work or are too expensive.

Front

Define THREAT

Back

Threat suggests negative consequences if employees fail to follow a requested change.

Threats exploit typical fears held by employees, such as dismissal, poor employer references, and loss of promotion.

Front

Examples of threats in the workplace.

Back

Dismissal, poor employer references, and loss of promotion.

Front

Impact of threats on employees.

Back

Threats force employees to agree with business changes to avoid risks to job security, financial stability, and workplace happiness.

Front

Advantages of high-risk strategies in business.

Back

• Enables immediate implementation of change / ensures that change will be implemented rapidly and successfully

• Appropriate for critical situations or a time of crisis, when speed is important or where change will be unpopular

• Generally involve little financial cost