Personal Qualities of a Health Care Worker

Personal Qualities of a Health Care Worker

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Multiple Choice

get to work on time

• promptness

• reliability

• efficiency

Multiple Choice

go to work everyday

• promptness

• reliability

• efficiency

Multiple Choice

get the job done and on time

• promptness

• reliability

• efficiency

Multiple Choice

What is a top priority?

• things that need to get done today

• things that need to get done in 2 days

Multiple Choice

Which is NOT part of the SMART goals?

• specific

• measurable

• achievable

• relevant

• acceptable

Multiple Choice

Which are involved in the ten commandments of goal setting?

• decisive, focus, write down goals, take action,

  reward yourself, accept responsibility

• denial, displacement

  projection, rationalization

Multiple Choice

Critical Communication Skills include thinking, listening, speaking, and nonverbal

• true

• false

Multiple Choice

Which are involved in the barriers to effective communication?

• decisive, focus, write down goals, take action,

  reward yourself, accept responsibility

• denial, displacement

  projection, rationalization

Multiple Choice

Which are involved in the steps to active listening?

• decisive, focus, write down goals, take action,

  reward yourself, accept responsibility

• sensing, interpreting

  evaluating, responding

Multiple Choice

The teamwork model includes communication, cooperation, trust, respect, and optimism

• true

• false

Multiple Choice

Which are involved in resolving conflict basics?

• decisive, focus, write down goals, take action,

  reward yourself, accept responsibility

• brainstorm, focus

  implement the plan, evaluate the problem