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23 тема

23 тема

Assessment

Presentation

Professional Development

Vocational training

Practice Problem

Hard

Created by

Наталья Наталья

FREE Resource

10 Slides • 16 Questions

1

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2

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3

Multiple Choice

What is a fault tree and why is it important?

1

It helps in systematic diagnosis

2

It reduces downtime

3

It is a visual tool

4

It is used for training new employees

4

Multiple Choice

Question image

What is troubleshooting?

1

A fun game to play during free time

2

The process used to fix a problem


3


It is a fight between 2 computers

4

All of the above

5

Multiple Choice

Question image

what is troubleshooting?

1

A fun game to play during free time

2

The process used to fix a problem


3


It is a fight between 2 computers

4

All of the above

6

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7

Multiple Choice

What are the main components of an effective fault map?

1

Starting Point (Symptom)

2

Actions (Corrective Measures)

3

Decision Points

4

End Point (Solution)

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9

Multiple Choice

What are the steps involved in identifying and classifying failures according to the image?

1

Data Collection

2

Classification by Type

3

Prioritization

4

All of the above

10

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11

Multiple Choice

What is the importance of considering the possibility of returning to a previous step in troubleshooting?

1

To ensure all steps are followed correctly

2

To avoid unnecessary steps

3

To minimize time and effort

4

To skip to the end

12

Multiple Choice

What should each node in troubleshooting questions allow for?

1

Only a "Yes" or "No" answer

2

Multiple choice answers

3

Open-ended responses

4

Detailed explanations

13

Multiple Choice

What is the principle of "Divide and Conquer" in troubleshooting?

1

To ask questions that quickly eliminate large subsets

2

To focus on the final outcome

3

To avoid asking any questions

4

To skip steps in the process

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15

Multiple Choice

What are the steps involved in visualizing the decision-making process?

1

Identify the problem

2

Evaluate alternatives

3

Make a decision

4

Implement the solution

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17

Multiple Choice

What are the examples of failure maps in various industries?

1

IT and Networks

2

Automotive Industry

3

Manufacturing and Equipment

4

All of the above

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19

Multiple Choice

What are the best practices for creating and maintaining a map of inaccuracies?

1

Involving experts

2

Regular audits

3

Feedback mechanism

4

Optimization for simplicity

20

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21

Multiple Choice

What are the specialized platforms mentioned for visual construction and collaboration on complex diagnostic diagrams?

1

Lucidchart, Miro, draw.io

2

Photoshop, Illustrator, Canva

3

PowerPoint, Word, Excel

4

Sketch, Figma, InVision

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Multiple Choice

What is the purpose of a fault map according to the text?

1

To create a chaotic search process

2

To standardize procedures

3

To increase operational efficiency

4

To reduce service costs

24

Multiple Choice

A test that ensures that all the system's hardware is in working order before loading the operating system. During this test, an error message may display on the screen notifying you of the faulty component.

1

POST

2

SATA

3

RAM

4

CPU

25

Multiple Choice

A technician is troubleshooting a problem. The technician tests the theory and determines the theory is confirmed. Which of the following should be the technician’s NEXT step?

1

Implement the solution.

2

Document lessons learned.

3

Establish a plan of action.

4

Verify full system functionality.

26

Poll

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