Internal Communication

Internal communication is the transmission of information & messages between _____________?

• Public and customers of an organization

• Personal families and friends

• Members or employees of the organization

• External organization members & competitors

Internal communication channels consists of two (2) main types, these are:

• Meeting & notice boards

• Inter-personal & new media channels

• New media & mediated channels

• Inter-personal & mediated channels

What are the benefits of internal communications? (select multiple)

• Improved employee engagement

• Develops a compelling employee communication strategy

• Equip managers ability to shape employee behaviours

• Educate and inspire employee

• Enlighten public with organisation information

Please select possible method(s) of mediated communication channels

• Social events

• Staff annual reports

• Newsletters

• Emails

• Staff meetings

What are three (3) main factors of bilateral supervisor communication?

• Transparency

• Accessibility

• Formality

• Mobility

• Capability

What example(s) are NOT part of mediated communication channel?

• Lunch/coffee meeting

• Organisation social ball

• Town hall meeting

• Ad-hoc committee conference

• Talking in supervisor office