Hospitality and Tourism Pre-Assessment

Which of these is the correct potential career in hospitality and tourism industry?

• cleaner

• car washer

• tour coordinator

Wants are basic things that are essential for us to survive. They include food, water, sleep, shelter, and safety.

• True
• False

A man staying at a hotel needs his room to be clean and safe to prevent sickness and protect his possessions. This is an example of 

• needs.
• wants.

Which is now the most popular form of long-distance travel

• Cruises

• Cars

• Air travel

• Motor Bikes

All of the following are ground transportation except 

• airplanes.
• trains.
• taxis. 
• own foot.

The Internet is a great way to get honest feedback from your customers, but it’s also important to defend your business against inaccurate information.

• True
• False

An employee in charge of greeting customers, seating the, and making sure their needs are being met by the waitstaff is called

• ticketing agent.
• food service manager.
• host.
• lodging manager.

Employee who leads customers on a sightseeing excursion. Can guide customers on river trips, horseback riding or mountain climbing expeditions, leisurely bus rides through a city, and more. 

• Event Planner
• Cruise Director
• Travel Agent
• Tour Guide

Employee who helps people design, reserve, and plan trips, making transportation, dining, lodging, and entertainment reservations. Their goal is to plan an enjoyable trip while still saving customers money.

• Tour Guide
• Travel Agent
• Social Media Community Manager 
• Server

which one is not a customer?

• A patient at a health care facility

• An Architect sitting in his office

• A diner at a restaurant

• A person shopping in Wal-Mart