Litigation, Arbitration, Mediation, and Conciliation

A dispute resolution method where a mediator assists parties to exchange ideas, information or possible alternatives

• Mediation

• Conciliation

• Arbitration

• Facilitation

An informal dispute resolution method where the two parties discuss the issues before a conciliator who will assist the parties to reach an agreement

• Mediation

• Arbitration

• Conciliation

• Judicial determination

A hearing or trial held before a judicial officer in order to settle a dispute between two or more parties

• Mediation

• Facilitation

• Arbitration

• Judicial Determination

A dispute resolution method where both parties present their case before an independent arbitrator who will make a final and binding decision

• Arbitration

• Conciliation

• Judicial Determination

• Mediation

What are the principles of justice?

• Justice, Fairness, Equality

• Access, Right to Silence, Justice

• Fairness, Equality, Access

• Fairness, Right to Silence, Access

What is the role of the mediator?

• Offer a solution to the parties involved in the mediation

• Act as an impartial third party facilitating discussion without taking a side

• Investigate the issue being discussed

• To pronounce the verdict of the jury

The outcome of mediation is legally binding

• True

• False

A conciliator can suggest solutions to the problem being disputed

• True

• False

The outcome of conciliation is not legally binding

• True

• False

The outcome of arbitration is...

• Decided by the parties and is not legally binding

• Decided by the parties and is legally binding

• Decided by the arbitrator and is not legally binding

• Decided by the arbitrator and is legally binding