Business Management 1.0

Which business resource provides information about the company's dress codes, vacation policies, and general rules for appropriate behaviors?

• Productivity manual

• Employee handbook

• Customer newsletter

• Personnel record

Which is a company resource that employees often analyze to ascertain policies and procedures?

• Training materials

• Sales reports

• Promotional brochures

• Research documents

The number of levels of management that a business needs usually depends on the:

• Location of the facility

• Age of the employees

• Goals of the company

• Size of the business

Achieving these are an important purpose of management...

• Advertising designs

• Objectives of the business

• Preparation of the books

• Financial data

A plant manager or a department head would be an example of which level of management?

• Middle

• Operating

• Top

• Supervisory

Tim is the technology manager for the MSJ Company. Tim is responsible for backing up the computer system each evening to make sure that the company has a copy of each day's computer activities and transactions. On Tuesday evening, Tim was running late for a meeting and decided NOT to conduct the backup activities. Later that night, the computer system crashed and all of Tuesday's computer data was lost. By apologizing to his boss for making a poor decision and offering to work extra hours to help fix the problem, Tim was:

• Blaming others for the consequences for his actions

• Accepting the consequences for the decisions he made

• Promising not to make any mistakes in the future

• Taking the time to make informed decisions

If an employee continuously fails to follow the firm's rules of conduct, the firm is likely to:

• Promote the employee

• Take disciplinary action

• Change its policies

• Develop quotas

It is important for employees to follow the rules of conduct established by management to:

• Prevent workplace conflict

• Ensure that everyone is compensated the same way

• Maintain a consistent and fair work environment

• Reduce the need for professional development

Which is an element of the planning function of management?

• Assessing performance

• Monitoring work

• Training employees

• Setting goals

Which question should effective managerial planning answer?

• How will we monitor the work effort?

• Who will do the work?

• Did we accomplish our goals?

• What do we want to do?